Hôtel du Palais des Papes

Hotels
7.5 (263 reviews)
3, Place Du Palais , Avignon , FR
+33 4 90 86 04 13

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Welcoming service
Cons:
Issues with room quality
Breakfast service was lacking

Categories

Cleanliness
6.89
Some reviews mention issues like cold water in the shower, suggesting cleanliness may be affected.
Service
7.86
Positive sentiments about welcoming staff and good service experience.
Location
8.9
Multiple mentions of excellent location right in front of the Palais des Papes.
Room Quality
6.85
Complaints about room size and old equipment noted.
Amenities
7.38
Some amenities like breakfast service received mixed reviews, slightly dampening the score.
Value for Money
7.34
Good value for location, although some reviews suggest room photos were misleading.
Food and Beverage
6.89
Breakfast service process noted as cumbersome and options limited.
Overall Experience
7.86
General positivity in many reviews, despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:56

Property Description

Historical Charm and Family Legacy

Experience a stay at the iconic Hotel du Palais des Papes, a historic gem facing the majestic Pope Palace. With a rich heritage dating back to 1921, this former Spanish Consulate turned hotel exudes timeless elegance and family warmth.

Scenic Views and Modern Comfort

Indulge in the comfort of well-appointed rooms offering breathtaking vistas of either the Palais des Papes or the Horloge Square. Each room features modern amenities like air conditioning, a private bathroom, and complimentary toiletries, ensuring a relaxing stay.

Culinary Delights and Seasonal Flavors

Savor the flavors of Provence at the hotel's renowned restaurant, Maison Gayte/Lutrin. Delight in a diverse menu showcasing traditional and seasonal dishes, promising a gastronomic experience to remember.

Immerse yourself in history and luxury at Hotel du Palais des Papes – book your unforgettable stay today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 263 reviews
Cleanliness: 6.89
Service: 7.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 6.89
Overall Experience: 7.86
C
Corinne • couple • fr
6
Pros:

La situation géographique et l'architecture en pierre.

Cons:

Mauvaise insonorisation (bruit venant de la chambre du dessus). Porte des toilettes grinçante.

2026-10-31 • via Nuitee
S
Simon • extended_group • gb
10
2026-10-31 • via Nuitee
P
Pía • couple • es
10
Hotel antiguo con mucho encanto
Pros:

La ubicación y las instalaciones

2026-10-30 • via Nuitee
A
ARNAUD • extended_group • fr
8
Pros:

L'emplacement

Cons:

L'odeur de renfermé dans la chambre.

2026-10-30 • via Nuitee
H
Hutchinson • couple • gb
8
Very much enjoyed our stay.
Pros:

Ideally situated in town and very close to parking restaurants, attractions etc. Atmospheric building.

2026-10-30 • via Nuitee
I
iris • solo_traveller • de
8
Hervorragende Lage, gestriger Charme
Pros:

Wenn ich in einem historischen Haus am Papstpalast mit Blick auf den Place Horloge wohnen kann, ist mir der Modernisierungszustand egal. Einmalige Lage, bequemes Bett, Ambiente

Cons:

Siehe oben

2026-10-30 • via Nuitee
A
Alex • extended_group • br
10
Pros:

Em frente ao Palácio e a igreja. Parece um castelo

2026-10-29 • via Nuitee
P
pellotieri • solo_traveller • fr
8
2026-10-29 • via Nuitee
D
doriane • couple • fr
7
Pros:

L’emplacement
La taille de la chambre et ses équipements

Cons:

Pas de mini réfrigérateur pour l’été sachant que l’on est dans le sud de la France (chaleur)

2026-10-28 • via Nuitee
S
Sabine • couple • ch
9
2026-10-27 • via Nuitee
A
ALAIN • couple • fr
8
Agréable séjour
Pros:

Chambre calme bien que donnant sur la place du Palais des Papes.
Murs de la chambre en vieille pierre. Lit confortable.
Proximité des diverses curiosités à voir à Avignon.

2026-10-27 • via Nuitee
C
COGNACQ • family_with_children • fr
10
2026-10-27 • via Nuitee
J
Jobard • family_with_children • fr
9
2026-10-27 • via Nuitee
D
Dorothée • solo_traveller • fr
8
2026-10-27 • via Nuitee
R
Ruedi • couple • ch
7
2026-10-26 • via Nuitee
M
Mary • extended_group • gb
8
We enjoyed staying here very much and hope to return one day.
Pros:

Location was excellent.
My room was unexpected, with an enormous bath!
The staff were lovely with excellent English, for which I am very grateful.
Thank you!

2026-10-26 • via Nuitee
L
Luigi • couple • it
9
2026-10-26 • via Nuitee
N
Nicola • couple • ch
6
Emplacement top
Pros:

L emplacement idéal en face du Palais des Papes

Cons:

La chambre austère et le lit peu confortable

2026-10-26 • via Nuitee
H
Hardy • couple • de
9
Wenn Avignon, dann gerne wieder hier im Hotel
Pros:

Das Frühstück war sehr gut. Das Hotel und das Zimmer strahlten den historischen Charme Avignons aus - man hatte fast das Gefühl in einem Nebenraum des Palais des Papes zu schlafen. Eine bessere Lage zur Erkundung der Stadt und des Palais des Papes kann es wohl kaum geben. Das Auto konnte man direkt im Parkhaus fast darunter parken, der Ausgang des Parkhauses liegt 10 Meter vom Hoteleingang entfernt.

2026-10-26 • via Nuitee
O
Orsolya • couple • fr
8
2026-10-26 • via Nuitee