Hôtel du Palais des Papes

Hotels
7.5 (258 reviews)
3, Place Du Palais , Avignon , fr

listing image 1
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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Welcoming service
Cons:
Issues with room quality
Breakfast service was lacking

Categories

Cleanliness
6.89
Some reviews mention issues like cold water in the shower, suggesting cleanliness may be affected.
Service
7.86
Positive sentiments about welcoming staff and good service experience.
Location
8.9
Multiple mentions of excellent location right in front of the Palais des Papes.
Room Quality
6.85
Complaints about room size and old equipment noted.
Amenities
7.38
Some amenities like breakfast service received mixed reviews, slightly dampening the score.
Value for Money
7.34
Good value for location, although some reviews suggest room photos were misleading.
Food and Beverage
6.89
Breakfast service process noted as cumbersome and options limited.
Overall Experience
7.86
General positivity in many reviews, despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:56

Property Description

Historical Charm and Family Legacy

Experience a stay at the iconic Hotel du Palais des Papes, a historic gem facing the majestic Pope Palace. With a rich heritage dating back to 1921, this former Spanish Consulate turned hotel exudes timeless elegance and family warmth.

Scenic Views and Modern Comfort

Indulge in the comfort of well-appointed rooms offering breathtaking vistas of either the Palais des Papes or the Horloge Square. Each room features modern amenities like air conditioning, a private bathroom, and complimentary toiletries, ensuring a relaxing stay.

Culinary Delights and Seasonal Flavors

Savor the flavors of Provence at the hotel's renowned restaurant, Maison Gayte/Lutrin. Delight in a diverse menu showcasing traditional and seasonal dishes, promising a gastronomic experience to remember.

Immerse yourself in history and luxury at Hotel du Palais des Papes – book your unforgettable stay today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 15 years old and over stay for € 22 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 258 reviews
Cleanliness: 6.89
Service: 7.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 6.89
Overall Experience: 7.86
L
Lantosoa • couple • fr
10
Excellent séjour dans votre établissement. On y reviendra avec plaisir et sans hésitation !!!
2026-03-07 • via Nuitee
B
Benjamin • solo_traveller • ch
7
2026-03-05 • via Nuitee
E
Emilie • solo_traveller • fr
10
Parfait
2026-03-04 • via Nuitee
B
BESSET • couple • fr
8
2026-03-01 • via Nuitee
L
laurent • solo_traveller • fr
9
Pros:

Personnel très agréable. Hôtel bien situé. Bon rapport qualité prix. Petit déjeuner très correct.

2026-03-01 • via Nuitee
F
Frank • couple • nl
8
palais des Papes zien
Pros:

vriendelijk personeel uitstekende ligging

2026-02-28 • via Nuitee
R
Raymond • couple • fr
8
Bon séjour.
Pros:

Localisation , historique .....

Cons:

ras.

2026-02-26 • via Nuitee
D
Deana • solo_traveller • ca
10
2026-02-26 • via Nuitee
I
ic434 • extended_group • fr
10
Pros:

L'emplacement de l'hôtel est exceptionnel.

2026-02-22 • via Nuitee
A
Arnaud • extended_group • fr
9
2026-02-10 • via Nuitee
B
bovrisse • couple • fr
10
Pros:

Bien reçu calme et bien situé

2026-02-08 • via Nuitee
Y
Y • couple • fr
10
2026-02-08 • via Nuitee
R
robin • couple • fr
5
Pros:

Hotel très bien situé en hyper centre

2026-02-08 • via Nuitee
B
brun • couple • fr
9
Pros:

Accueil + emplacement et tranquilité
Bon rapport qualité prix

2026-01-31 • via Nuitee
C
carine • family_with_children • fr
10
2026-01-28 • via Nuitee
M
Marie • couple • se
7
2026-01-25 • via Nuitee
G
gardenat • solo_traveller • fr
7
bonne impression
Pros:

a ccueil tres aimable chambre simple mais correcte emplacement ideal

Cons:

le linge de sdb tres usagé

2026-01-20 • via Nuitee
A
Andrea • solo_traveller • ch
7
Un hôtel historique avec une belle vue sur le Palais des Papes, une ville charmante.
Pros:

L'acceuil était très chaleureuse. Comme j'étais apparemment la seule hôte dans cette basse saison, le petit déjeuner, copieux et complet, m'a été servi sur un plateau à table, ce que j'ai particulièrement apprécié !

Cons:

J'ai franchement eu froid, comme la chambre, dans les murs d'un palais médiéval, n'avait apparemment pas de chauffage, et cela un weekend d'hiver avec tempête de Mistral. La salle de bain était en revanche bien chauffée.
L'eau de la douche soit trop froide, soit bouillante.

2026-01-20 • via Nuitee
A
Anne-Claire • solo_traveller • be
8
Pros:

L'emplacement en face du Palais des Papes.
L'accueil chaleureux.

Cons:

RAS

2026-01-20 • via Nuitee
L
laurence • extended_group • be
7
Parfait pour un jour ou deux
Pros:

Parfaitement placé, facile d accès. Décor approprié

Cons:

Manque d un frigo, linge de salle de bain fort usé, Bruyant et pas du tout insonorisé entre les chambres

2026-01-19 • via Nuitee