Hotel Kristal

Hotels
8.1 (1434 reviews)
Lot 113, Jalan Chan Siang, 28700 Bentong,Pahang , Bentong , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Noisy rooms
Lack of amenities

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like the presence of ants and lack of strong WiFi.
Service
8.91
Most reviews praised polite staff and fast check-in/check-out.
Location
9.15
Guests frequently mentioned the convenient location near markets and amenities.
Room Quality
7.6
Rooms varied in quality, with mentions of dim lighting and loud noise.
Amenities
7.63
Guests noted a lack of breakfast and some facilities not meeting expectations.
Value for Money
8.09
Mixed reviews about whether the price matches the facilities provided.
Food and Beverage
7.14
No specific food and beverage options mentioned; breakfast not included.
Overall Experience
8.61
Despite some issues, many expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:47

Property Description

Exquisite Dining Experience
Indulge in a culinary journey at our on-site restaurant offering delectable dishes to tantalize your taste buds. Enjoy the convenience of room service for a cozy dining experience in the comfort of your room.

Comfort and Convenience
Relax in our well-appointed guest rooms equipped with modern amenities including flat-screen TVs, air conditioning, and complimentary WiFi. Unwind in our spacious family rooms designed for your ultimate comfort.

Committed to Guest Satisfaction
Experience top-notch hospitality with our 24-hour front desk staff always ready to assist you. Stay connected with loved ones and colleagues with free WiFi throughout the property.

Book now and create unforgettable memories at Hotel Kristal in Bentong.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1434 reviews
Cleanliness: 7.64
Service: 8.91
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.61
Y
Yuh Tien • extended_group • my
9
2026-05-09 • via Nuitee
S
Susan • solo_traveller • my
8
Staff generally friendly, cozy room & quiet location.
Pros:

Close to town centre. Ample parking. Cozy.

Cons:

Strict on check-out time.

2026-05-08 • via Nuitee
Y
Yuen Onn • extended_group • my
9
2026-05-07 • via Nuitee
A
AlFiqh74 • couple • my
7
Pros:

Good location & stylist interior design

2026-05-05 • via Nuitee
Z
Zainab Ilyana • family_with_children • my
10
2026-05-04 • via Nuitee
A
Azneeta • family_with_children • my
10
2026-05-04 • via Nuitee
K
kok • solo_traveller • my
8
Pros:

服务态度很好，环境卫生整治

2026-05-04 • via Nuitee
K
kok • solo_traveller • my
8
2026-05-04 • via Nuitee
E
Elane Lee • solo_traveller • my
7
2026-05-03 • via Nuitee
M
Mohd Asyraf • solo_traveller • my
10
Pros:

10

Cons:

-

2026-05-03 • via Nuitee
L
Lai • extended_group • my
8
2026-05-02 • via Nuitee
W
WAN SURIANI • solo_traveller • my
8
2026-05-02 • via Nuitee
N
NurSahidah • solo_traveller • my
9
Pros:

Roomn spacious, clean

Cons:

Parking always full on weekend

2026-05-01 • via Nuitee
A
A GNAPATHY • couple • my
6
2026-04-26 • via Nuitee
S
Syazwanie • couple • my
10
2026-04-24 • via Nuitee
M
Muazin • couple • my
10
2026-04-23 • via Nuitee
M
MEI YEE • couple • my
10
Satisfied
Pros:

Good location

Cons:

Poor sound proof

2026-04-22 • via Nuitee
S
sitera • solo_traveller • my
10
Pros:

Overall all good

Cons:

Nothing

2026-04-21 • via Nuitee
S
Solah • couple • my
9
Pros:

A clean & cozy room. Friendly staff too.

Cons:

Nothing

2026-04-19 • via Nuitee
C
CHO CHEE HENG • family_with_children • my
7
Overall is worth for money
Pros:

Located right at the middle of town, therefore very convenient to get food for all your meals. On Sunday morning you can walk around the local morning markets.

Cons:

Noice from motorcycle passing by the hotel.

2026-04-18 • via Nuitee