Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Non-smoking throughout
-
Shared lounge/TV area
-
Coffee Shop on site
-
Cashless payment available
-
Smoke alarms
-
CCTV outside property
-
Security alarm
-
Key card access
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Offsite parking discounted rates available
-
Internet access
-
Housekeeping on request
-
Reception hall
-
Covered parking
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Prime Location in DLF Cyber City:
Nestled in the heart of Gurgaon, The Aldott Cyber City offers easy access to popular landmarks like MG Road, Qutub Minar, and WorldMark Gurgaon, making it an ideal choice for both leisure and business travelers.
Comfortable Rooms with Stunning Views:
Each room at The Aldott Cyber City features a balcony, with some units offering a picturesque city view from a private patio. The rooms are elegantly furnished with modern amenities including a flat-screen TV, air conditioning, and cozy bedding for a restful stay.
Delicious Dining Options and Impeccable Service:
Start your day with a scrumptious breakfast spread that includes buffet, à la carte, and continental choices. Additionally, the hotel boasts a restaurant, a shared lounge, and attentive room service to cater to all your culinary desires.
Experience luxury and convenience at The Aldott Cyber City - Book your stay now to create unforgettable memories.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Guest Reviews
Location of the hotel
Staff coordination was bit slow
Nothing
This was one of the worst hotel experiences I’ve ever had. The staff were extremely rude and blatantly dishonest. They lied to my face and claimed they had tried to contact me, which never happened. They also told me my booking was cancelled, even though it was NOT cancelled.
I clearly showed them my booking confirmation email, and there was no cancellation email sent to me at all. Despite this proof, they still insisted the booking was cancelled and then conveniently said there were “no rooms available.”
Instead of taking responsibility, they made up stories and refused to help. Completely unprofessional behavior and zero customer service. Do not trust this place, they will deny valid bookings and waste your time.
Absolutely not recommended.
Quality of food can be little better.
Food quality
Wonderful ambience
I recently stayed at this hotel and was quite shocked by the kind of service I received. One specific incident left me very disappointed and compelled me to write this review.
After ordering food from a reputable external restaurant, I called room service to request cutlery and basic plates. To my surprise, I was flatly refused and told that the hotel does not provide any service if the food is not ordered from their in-house restaurant. I found this not only unwelcoming but also extremely unprofessional.
Denying such basic items purely because I chose to order food from outside is not just poor customer service — it borders on unfair trade practice.
Hotels in India are not allowed to enforce exclusivity on food consumption unless explicitly mentioned at the time of booking, which was not the case here. In fact, the Consumer Protection Act protects guests from such arbitrary and restrictive policies.
It's one thing to encourage guests to dine at your restaurant, but it's another to penalize them for choosing otherwise.
This experience made my stay highly uncomfortable, and I felt more like I was being policed rather than hosted.
I sincerely hope the hotel reviews this absurd policy and trains its staff accordingly. This is not just a matter of courtesy — it's a matter of legal compliance and basic hospitality standards.
Would not recommend this hotel to anyone expecting even average service. A deeply disappointing experience.
My stay at Aldott Hotel in Gurgaon was truly a delightful experience. The location is fantastic – just a short distance from Cyber Hub, making it incredibly convenient for both business and leisure travelers.
The property itself is beautiful, with thoughtfully designed spaces and a relaxing ambiance. The rooms are stunning, with tasteful décor, a comfy bed, and all the amenities needed for a comfortable stay. I especially appreciated the attention to detail in the interiors – it felt both elegant and cozy.
The food was absolutely delicious, with a great variety of options to suit different tastes.
A special shoutout to the staff, who were extremely courteous and helpful throughout my stay. Kunal was particularly accommodating and went out of his way to fulfill all my requests with a smile. I also want to appreciate the café girl for her warm service and Bahadur, the security guard, for being so polite and vigilant. It’s rare to see such a genuinely hospitable team.
What Can Be Improved:
The only downside to an otherwise perfect stay was the AC compressor in the balcony, which made a rather loud noise. It disturbed the otherwise serene atmosphere a bit, especially when trying to enjoy the balcony space.
Final Thoughts:
Overall, I had a wonderful stay at Aldott Hotel. With a few minor improvements, it could be close to perfect. I’d definitely recommend it to anyone visiting Gurgaon, and I look forward to staying here again!
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
