Camellia Tuan Chau

Hotels
5.7 (21 reviews)
Ngọc Châu G35 khu G dự án KĐT Ngọc Châu , Ha Long , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Car hire
Grocery deliveries
See all facilities

Review Highlights

Cons:
Bad experience
Hotel doesn't exist

Categories

Cleanliness
5
Cleanliness was not mentioned positively or negatively.
Service
4
Service was not mentioned positively or negatively.
Location
5
Location was not mentioned positively or negatively.
Room Quality
5
Room quality was not mentioned positively or negatively.
Amenities
5
Amenities were not mentioned positively or negatively.
Value for Money
5
Value for money was not mentioned positively or negatively.
Food and Beverage
5
Food and beverage were not mentioned positively or negatively.
Overall Experience
1
Most guests had a negative overall experience and would not recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 18:26

Property Description

Luxurious Accommodation with Stunning Views
Camellia Tuan Chau, nestled in Ha Long just 300 metres from Tuan Chau Beach, offers a delightful stay with a terrace, free parking, and a restaurant. Comfort and Convenience are key here, with air-conditioned rooms featuring modern amenities like TV, fridge, and free toiletries. Some rooms boast balconies overlooking the sea, while others offer a scenic city view. Prime Location allows easy access to Bikini Island Beach, Paradise Bay Beach, and Tuan Chau Harbour. With a 24-hour front desk and close proximity to Cat Bi International Airport, Camellia Tuan Chau is the perfect choice for your next getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.7
Based on 21 reviews
Cleanliness: 5
Service: 4
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 1
A
Anna • group • dk
1
Bad
Pros:

It is abandoned, it doesn’t exist. Don’t go there

2025-03-27 • via Nuitee
Z
Zong • young couple • us
8
Very good
2025-02-07 • via Nuitee
M
Matthew • solo traveller • us
8
Very good
Pros:

It was right at the dock for my cruise so it was perfect for a cheap layover room that I basically used as a locker for my big luggage.

Cons:

Food was disastrous. I got a pizza because that’s all they had and it was the worst thing I’ve ever eaten. And there isn’t a single restaurant or anything for that matter in the area besides the little markets and they’re only open during cruise check in. Grab came in handy but I had to try a few times before someone accepted my order.

2024-01-10 • via Nuitee
K
Korenblit • young couple • il
7
Good
2023-08-27 • via Nuitee
P
Pierre • group • gb
4
Disappointing
Pros:

I thought I payed on booking and then got charged again !

Cons:

Double charge for poor service, door locked at night and nobody on site , spend 45 minutes with the rats for the duty manager to arrive

2023-07-26 • via Nuitee
T
Tran • young couple • vn
1
Bad
2023-06-05 • via Nuitee
J
Jacqueline • family with young children • za
5
It was okay.
Pros:

The only positive comment is the partial view of the Marina.

Cons:

There are no food outlets to buy dinner once the cruise boats return from their destinations. It's literally a ghost town at night with no other visible tourists.
We were not advised on entering the room how to activate the hot water switch for a warm shower, it was too late the flip the switch by the time we needed to shower the next morning.
The location would be okay once more tourists return to fill the empty surrounding hotels and newly built hotels.
It may just have been the quieter season for us. Better luck next time.

2023-04-11 • via Nuitee
S
Samir • young couple • in
9
Superb
2023-03-27 • via Nuitee
A
Ag • young couple • ph
2
it was not ideal but will do
Pros:

N/A

Cons:

Location stated in here is way different from the actual.

2023-03-16 • via Nuitee
C
Christian • young couple • de
1
Bad
2023-02-26 • via Nuitee
C
Charlotte • young couple • gb
6
Pleasant
Cons:

no hot water for shower

2023-01-08 • via Nuitee
P
Pauline • with friends • fr
7
Good
2022-12-02 • via Nuitee
O
Omar • solo traveller • au
7
Good
2022-11-03 • via Nuitee
A
Amin • solo traveller • se
4
would not recommend it
Pros:

big for the price and good view from the room

Cons:

was big and etc But the location is so far from everything and there were bugs in the room . This Made me unable to sleep. also since the location is so far it was pretty hard to find decent restaurants around and atm was like 2 km away

2022-10-13 • via Nuitee
E
Erika • young couple • fi
8
Very good
Pros:

The rooms and hotel itself are perfectly fine. We paid vnd 370k for one night as a couple so very fairly priced. Room was clean and neat but quite small.

Cons:

The area (island) is very empty; during morning there's people in the streets as cruises start off but after that the streets are basically empty. Walked several kilometers around and only stumbled on to a couple of foodplaces/little stores. Found some soup to eat but would say it's like a ghost town as there just empty hotel buildings. Maybe 'cause of that there was also no breakfast available at the hotel.

2022-10-09 • via Nuitee
T
Thao • group • vn
4
Disappointing
2022-10-08 • via Nuitee
T
Tien • group • vn
8
Very good
2022-10-06 • via Nuitee
N
Naveen • solo traveller • vn
10
Exceptional
2022-10-05 • via Nuitee
S
Sadaf • young couple • in
7
Good
2022-09-29 • via Nuitee
P
Paul • solo traveller • za
5
Not good due toNOTHING being open! Like a ghost town!
Pros:

The hotel facilities were perfectly adequate! However, the entire area was shut down(abandoned hotels everywhere) so nothing was happening anywhere near the hotel. I had to leave after 1 night! Maybe in the future it will get busy & be better!

Cons:

Absolutely nothing happening as everything on the island was closed! Couldn’t even get decent food anywhere!

2022-09-28 • via Nuitee