Samatha Hotel Bai Chay, Ha Long

Hotels
9.7 (162 reviews)
M2-30 Shophouse Sun Plaza đường Hạ Long, phường Bãi Cháy, thành phố Hạ Long, tỉnh Quảng Ninh , Ha Long , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Great location near beach
Cons:
Limited food options
Difficulties with nearby amenities

Categories

Cleanliness
9.79
Overall sentiment regarding room and facility cleanliness was positive.
Service
9.99
The staff received consistent praise for their kindness and helpfulness.
Location
10
The location is convenient with quick access to the beach, but some mentioned limited nearby dining options.
Room Quality
9.95
Rooms were described as clean, spacious, and comfortable.
Amenities
9.98
The amenities provided were adequate and met guest needs.
Value for Money
9.44
Guests felt that the stay offered good value for the accommodations and services.
Food and Beverage
8.49
Food options were limited or not provided, as breakfast was mentioned as missing.
Overall Experience
9.99
Guests reported high satisfaction with their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:21

Property Description

Luxurious Accommodation
Experience comfort and convenience at Samatha Hotel Bai Chay, Ha Long, just steps away from Bai Chay Beach. The hotel offers well-equipped rooms with modern amenities, including a flat-screen TV, minibar, and free WiFi.

Convenient Facilities
Enjoy complimentary bikes, private parking, and a shared lounge during your stay. Benefit from a 24-hour front desk, airport transfers, and luggage storage for a hassle-free experience.

Prime Location
Located near popular attractions like Ha Long Queen Cable Car and Tuan Chau Harbour, Samatha Hotel Bai Chay, Ha Long provides easy access to explore the beauty of Ha Long. Book now and indulge in a memorable stay at our hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for VND 500,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 162 reviews
Cleanliness: 9.79
Service: 9.99
Location: 10
Room Quality: 9.95
Amenities: 9.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.99
C
Carolann • family_with_children • gb
10
Pros:

clean
helpful staff

2026-02-08 • via Nuitee
Y
Yücesan • solo_traveller • tr
10
2026-01-19 • via Nuitee
T
Tibor • family_with_children • sk
9
2026-01-16 • via Nuitee
T
Tuya • family_with_children • mn
5
Cons:

When i first ordered, it said breakfast was included, but there was no breakfast.

2026-01-16 • via Nuitee
H
Hanh • family_with_children • au
9
2026-01-12 • via Nuitee
F
F.Rover • solo_traveller • it
9
2026-01-10 • via Nuitee
G
Grabarz • couple • de
10
2026-01-09 • via Nuitee
M
Melissa • family_with_children • se
9
Pros:

I rated this hotel high when you consider how cheap it is. Basic hotel that does the job, helpful staff.

Cons:

At least in December, it’s dead. Papa’s German restaurant was pretty much the only place open to eat.

2026-01-09 • via Nuitee
P
Pedro • couple • pt
10
Voltaria a ficar neste alojamento
Pros:

O preço foi incrível para o quarto que era. Confortável, com uma casa de banho grande e boa. Era limpo e o staff é muito simpático, inclusive ofereceram-nos bananas, água e bolachas quando viram que íamos apanhar um autocarro sem ter comido após o check-out.

Em Ha Long há várias zonas praticamente fantasmas, quase sem ninguém. A nós não nos fez diferença, só ficámos duas noites e fomos fazer o cruzeiro em Ha Long Bay, mas se quiser comer algo, ou pede na app grab para entregar ou terá que se deslocar até à uma zona mais movimentada. Por esse motivo a zona é muito tranquila e sem barulho que é algo positivo.

2025-12-30 • via Nuitee
V
Vladan • family_with_children • ch
10
Pros:

Top Aufenthalt mit hilfsbereiten, englisch sprechenden Besitzern.

Cons:

Die empfohlene Bootsfirma für den Ha Long Bucht Ausflug war leider eine Enttäuschung.

2025-12-28 • via Nuitee
S
Shu-Ping • family_with_children • tw
10
Pros:

便宜實惠，房間乾淨，房東親切友善

2025-12-18 • via Nuitee
V
Violaine • family_with_children • fr
6
Pros:

Close to the beach (in December there is nothing open)
Quiet

Cons:

The floor wasn't very clean
This is not the hotel's fault but the area is dead! All the buildings around are empty, there is nothing to do and the city is 30min away, walking in a ghost town

2025-12-17 • via Nuitee
R
Ronan • couple • fr
10
2025-12-15 • via Nuitee
M
Mathis • couple • fr
10
2025-12-13 • via Nuitee
K
Klára • couple • cz
10
Pros:

Skvělá lokalita, pěšky k nádherné pláži jen pět minut. Nejmilejší personál pod sluncem, můžete si tu půjčit skútr a vyprat. Top servis, úžasná paní recepční 🤩🤩

2025-12-11 • via Nuitee
• couple • fr
10
2025-12-08 • via Nuitee
B
barak • couple • il
8
Very good people and service
Pros:

24 h desk, simple, great service, very nice an kind team, helpful, doing the best for us

2025-11-28 • via Nuitee
P
Pritamo • family_with_children • au
10
Very good
Pros:

Place was beautiful new and clean
We got 2 rooms for our family of 4 and loved that we had a bed each. Value for money.

Cons:

Can’t say anything

2025-11-27 • via Nuitee
A
Adrian • solo_traveller • es
10
Pros:

Perfecto

2025-11-24 • via Nuitee
T
thịnh • family_with_children • vn
10
tuyệt
Pros:

sạch sẽ mới

Cons:

không có

2025-11-24 • via Nuitee