Kosma Business Hotel

Hotels
8.3 (477 reviews)
B12 TINGKAT BAWAH JALAN TUN ISMAIL 1/1, KUANTAN PERDANA , Kuantan , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
excellent service
friendly staff
comfortable rooms
great location
Cons:
smelly carpet
noisy air conditioner
limited breakfast choices
soapy bathroom floor

Categories

Cleanliness
7.44
Reviews mention smelly and stuffy carpet, and a dangerous bathroom floor.
Service
8.91
Staff is friendly and helpful.
Location
8.95
Convenient, nice and strategic place.
Room Quality
7.9
Room is big and comfortable, but air conditioner was noisy.
Amenities
8.43
Standard quality for this hotel tier.
Value for Money
8.39
Breakfast options limited but worth the price offered.
Food and Beverage
7.94
Limited breakfast choice.
Overall Experience
8.41
Positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Centrally Located Comfort
Experience a convenient stay at Kosma Business Hotel, situated near key attractions in Kuantan. Enjoy modern rooms with air conditioning and private bathrooms, ensuring a comfortable stay.

Dining and Service Excellence
Indulge in delicious meals at the on-site restaurant and take advantage of room service for added convenience. The 24-hour front desk is at your service, complemented by free WiFi throughout the property.

Family-Friendly Accommodation
Ideal for families, Kosma Business Hotel offers spacious family rooms and amenities, ensuring everyone has a pleasant stay.
Book now for a memorable experience at Kosma Business Hotel in Kuantan.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. You are required to present letter from MITI otherwise we wont allow any check in even though the reservation already been made. Kindly follow the government guidelines and standard operation procedure (SOP).
Kindly note that being fully vaccinated is mandatory upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 477 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.41
H
HAMIDAH BINTI BONGKEK • family_with_children • my
5
2026-05-02 • via Nuitee
M
maimunah • solo_traveller • my
5
Pros:

sesuai untuk family bilik sebelah2 ada laluan kat tengah2 , dh menginap sebelum ini selesa, harga pun mampu

Cons:

bau yg sangat tidak selesa, tolong perbaiki, dr bilik besar, bukan bilik kecik, cam bau najis pun ada huhu, tak pasti samada bau karpet ke datang dari tandas, masuk je dah ada bau tu, tolong check

2026-05-01 • via Nuitee
M
Mohd Azizan • couple • my
10
GOOD PRICE
Pros:

GOOD BREAKFAST

Cons:

NOTHING

2026-04-30 • via Nuitee
N
Noryzan • couple • my
7
Saya gembira menginap di Kosma hotel. Teruskan perbaiki kemudahan setimpal bayarannya. Tq.
Pros:

Tetapkan nasi lemak dan bubur sebagai menu utama sarapan setiap pagi. Lambang negara Malaysia.

Cons:

Kemudahan peralatan di bilik air seperti alat pancuran air yg patah pemegangnya.

2026-04-30 • via Nuitee
Z
Zulkafli • extended_group • my
6
Not too comfortable stay this time around
Pros:

Location

Cons:

Aircond not well serviced and room uncomfortable especially in the afternoon

Breakfast can be improved

2026-04-28 • via Nuitee
M
MOHD REDZUAN • solo_traveller • my
8
2026-04-27 • via Nuitee
R
Ruhaya • family_with_children • my
9
Very Nice hotel
Pros:

Near with Mall

Cons:

Nothing

2026-04-25 • via Nuitee
M
Mohd Azizan • solo_traveller • my
10
Clean, free breakfast, good location and best price.
Pros:

Location.

Cons:

Everything is fine to me.

2026-04-23 • via Nuitee
M
Murshid • family_with_children • my
7
2026-04-13 • via Nuitee
T
Tira • couple • my
10
Pros:

Overall semua ok. Cuma time kitaorang sampai tu. orang jaga malam tu tak info lift rosak. Terpaksa nak dengan luggagae yang berat. Walauoun lift rosak, dorang bagi bilik tingkat 1.

2026-04-12 • via Nuitee
O
Othman • couple • my
8
Strategic location but worse interm of bed and matress condition.
Pros:

Location and food

Cons:

Bed, matress
Smelly
Please audit the room facilities and change those with bad condition.

2026-04-09 • via Nuitee
S
Salim • family_with_children • my
8
Pros:

Close to mosque. Price included breakfast for 2.

Cons:

Public parking. During peak times sometime difficult to find parking near hotel but quite ok during weekends and after 5pm during weekdays.

2026-03-31 • via Nuitee
S
Sufiah • family_with_children • my
9
Pros:

Bilik family besar, air shower laju, ada sejadah n al-Quran, ade peti sejuk tp tak beku,makanan sarapan raya ke-5 pon masih best. Lampu meja mekap berkelip2, call CS, dlm beberapa minit pomen datang tukar lampu. Mantap

Cons:

Loft rosak. Tandas ade merekah2 nak pecah mcm dah lama sgt. Almari telefon dah tertanggal dari dinding. Gam la balik ye. Karpet tak berapa cuci. Ada habuk2 sikit. Yg lain semua ok.

2026-03-30 • via Nuitee
W
Wan Mohamad Amin • family_with_children • my
8
Pros:

Bilik yang agak besar, sistem pengudaraan yang bagus , serta bersih

2026-03-27 • via Nuitee
A
Azzrinz • family_with_children • my
8
Pros:

Beside mosque near mall

Cons:

Lift not funcitioning. I give 10 next time when the management repair the lift

2026-03-26 • via Nuitee
A
Azhaar • family_with_children • my
6
2026-03-23 • via Nuitee
S
Sufiah • family_with_children • my
9
Pros:

Bilik Family dapat 2bilik Queen, bilik dengan connecting door. 2 bilik air, 2 meja mekap, 1 peti sejuk, satu almari. Siap Quran, sejadah, arah kiblat. Air shower kuat, tandas dan bilil bersih. Tuala dan sabun disediakan, set kopi dan teh ada. Water heater ada, air masak 2 botol. Luar bilik ada papan gosok boleh gosok baju raya. Sarapan hari raya kedua, nasi minyak ayam berempah, gulai daging, papadom, nasi impit, kuah kacang, air kopi,teh, anggur ais, coco crunch, cornflakes, susu, roti bakar jem strawberry, kaya, mentega. Dan air masak. Alhmdulillah. Tq staff yg masak. Mungkin diorg bg makanan sedap sebab nak pujuk kastemer sebab lift rosak. Hahaha. Apepon sy n suami puas hati. Nak order makanan kat sebelah tu mall boleh jalan kaki jer atau order Grab/Panda.

Cons:

Lift under mentainence. Karpet ada habuk sikit. Maybe boleh bersihkan lagi karpet.

2026-03-22 • via Nuitee
N
Nurulazila • couple • my
10
2026-03-10 • via Nuitee
I
Imran • family_with_children • my
8
2026-02-26 • via Nuitee
R
rara • family_with_children • my
9
Pros:

layanan staff baik, pemginapan dekat dengan pelbagai kemudahan, masjid dan berdepan shopping mall. bilik bersih. saraoan pagi disediakan

Cons:

-

2026-02-23 • via Nuitee