The Ivory Suites

Hotels
8.1 (791 reviews)
Jomo Kenyatta Road ZULFIKAR PLAZA , Mombasa , ke

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Safety deposit box
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
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Review Highlights

Pros:
Friendly staff
Great food
Good service
Convenient location
Cons:
Mixed cleanliness
Noise from busy road
Room maintenance issues
Limited amenities

Categories

Cleanliness
6.1
Mixed reviews on cleanliness with some guests mentioning cleanliness while others noted issues with garbage and filth around the hotel.
Service
8.4
Service was highly praised by most guests, particularly the friendliness and attentiveness of staff members.
Location
7.9
The hotel's location received positive feedback for its proximity to key landmarks and amenities, although some guests found the busy road and noise disturbing.
Room Quality
6.9
Varied opinions on room quality, with some guests mentioning comfortable beds and amenities, while others highlighted maintenance issues and noise disturbances.
Amenities
7.3
Guests were satisfied with the amenities offered, although some mentioned the lack of certain services like a spa.
Value for Money
5.9
Mixed reviews on value for money, with some finding the price reasonable for the location, while others felt it was too high for the services provided.
Food and Beverage
7.6
Food and beverage services were generally well-received, with positive comments on the breakfast and variety of dishes.
Overall Experience
7.2
Most guests had a positive overall experience and would recommend the hotel, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 04:54

Property Description

Convenient Location
Located in the heart of Mombasa, The Ivory Suites offers easy access to popular attractions such as Tusks Monument and Fort Jesus. With the Mombasa Golf Club and Nyali Cinamex Movie Theatre just a short distance away, our guests can immerse themselves in the vibrant culture of the city.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant, where we serve a delightful mix of Chinese and Indian cuisine. For those with dietary preferences, a halal menu is also available upon request. Our diverse dining options are sure to satisfy every palate.

Comfort and Convenience
Experience comfort and convenience during your stay with us. From a 24-hour front desk and airport transfers to free WiFi and room service, we ensure that every aspect of your visit is seamless and enjoyable.

Book your stay at The Ivory Suites now to experience the perfect blend of luxury and convenience in Mombasa.

Important information:

You can request a shuttle from the airport to the property. The shuttle fee is $25.

Check-in and check-out hours:

Location