Hotel&Spa El Puerto

Hotels
8.4 (819 reviews)
Portu Kalea, 1 , Mundaka , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Good food
Cons:
Issues with cleanliness
Small rooms

Categories

Cleanliness
7.61
Several reviews mentioned issues with cleanliness and maintenance, including a blocked shower and cramped bathroom.
Service
9.08
Many reviews highlighted friendly service, especially in the restaurant, though there were some delays.
Location
9.12
Location is frequently praised, frequently noted as being in a prime area near the port.
Room Quality
7.07
Comments indicate rooms were small or had specific design flaws like low ceilings.
Amenities
8.6
The hotel offers various amenities, including breakfast and spa services, enhancing the experience.
Value for Money
8.06
While some extra charges apply, many guests felt they received good value for quality accommodations.
Food and Beverage
9.11
Breakfast and dining options received very positive feedback for quality and price.
Overall Experience
8.58
Guests enjoyed their stay overall but noted some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Charming Seaside Retreat
Experience the allure of Mundaka at El Puerto Hotel, a beautifully restored fisherman's house nestled in the heart of the Basque port. Enjoy complimentary Wi-Fi, unwind at the terrace bar overlooking the picturesque harbour.

Comfortable Accommodations
Indulge in rooms equipped with satellite TV, heating, and private bathrooms featuring a hairdryer. Select rooms boast stunning estuary views, enhancing your stay at El Puerto.

Convenience and Leisure
Benefit from a 24-hour front desk, luggage storage, and local sightseeing recommendations from our attentive staff. Explore Mundaka's surfing, fishing, and diving opportunities, or take a short trip to Bilbao just 35 km away.

Book your seaside escape at El Puerto Hotel now!

Important information:

Tourist License: HBI01039

Please note that construction work is going on the next door building from 3rd June 2021 until 31st May 2022 and some rooms may be affected by noise from Monday to Friday from 09:00 to 17:00.

Private spa access is not included in the price and requires a reservation. The cost for 1 hour is 30 EUR per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 819 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
E
Esperanza • couple • es
9
Pros:

Entorno muy especial

Cons:

-

2026-04-02 • via Nuitee
M
María • couple • es
8
2026-03-30 • via Nuitee
C
coralie • family_with_children • fr
10
Pros:

La chambre lumineuse, propre, spacieuse, parfaite. Belle vue sur le port

2026-03-30 • via Nuitee
I
Ismael José • couple • es
10
2026-03-23 • via Nuitee
P
Pérez Guillén • couple • es
8
2026-03-23 • via Nuitee
V
Vallet • couple • fr
8
Pros:

Hotel très bien situé dans le centre de Mundaka avec vue sur le port et l'océan. Chambre propre et confortable.

Cons:

Emplacement un peu bruyant (nous avions la chambre juste au dessus du restaurant)

2026-03-23 • via Nuitee
H
Hernandez • couple • es
8
Pros:

Es un hotel pequeño, pero confortable, está muy bien situado, está limpio y el dueño es muy amable, hemos estado 2 noches y seguro que repetiremos, hay parking , nos ha gustado mucho.

2026-03-22 • via Nuitee
J
Jose • couple • es
4
2026-03-22 • via Nuitee
J
Juan • couple • es
10
2026-03-21 • via Nuitee
S
Santiago • couple • es
10
Muy buen descanso
Pros:

La ubicación

Cons:

La vista al mar no era tan al mar, más bien era hacia el pequeño muelle

2026-03-21 • via Nuitee
M
Marc • family_with_children • fr
10
Pros:

La vue de la chambre. Et le confort général. Et le prix et l'emplacement

Cons:

Lit pourrait être plus ferme. Accueil un peu plus chaleureux

2026-03-09 • via Nuitee
S
Sonia • couple • fr
10
Juste magnifique, dans un cadre très très agréable
Pros:

Très bel hôtel, personnel très agréable, chambre très propre et je recommande une séance spa juste magnifique. Merci pour votre accueil, notre séjour fut très agréable et nous reviendrons avec grand plaisir .

Cons:

Rien

2026-03-05 • via Nuitee
V
Vera • couple • it
10
Pros:

Tutto. É veramente un posto da favola. Camere piccole, ma accoglienti. La vista sul porticciolo e sull’oceano è da togliere il fiato. Cenato bene al bar dell’albergo e colazione buona.

2026-03-03 • via Nuitee
M
Maddi • couple • es
10
2026-03-02 • via Nuitee
C
Carlos • couple • es
10
Pros:

Absolutamente todo. La ubicación. Las instalaciones. La comida. El cafe. Las vistas. Todooooo.

Cons:

No poder quedarme mas.

2026-02-27 • via Nuitee
M
Margot • solo_traveller • fr
4
2026-02-27 • via Nuitee
V
Viguie • couple • fr
7
Agréable, sans plus
Pros:

L'emplacement est super, très beau cadre. Chambre propre et moderne

Cons:

Il manquerait une bouilloire dans la chambre.
Déçus de la formule du petit déjeuner, qui n'est donc pas inclus dans la réservation. Ce n'était pas très clair...
Le personnel du restaurant n'est pas très accueillant, et ils ne font pas trop d'effort pour parler anglais, ou moins vite.

2026-02-26 • via Nuitee
J
Jose • solo_traveller • es
7
Pros:

Ubicación oiael mar

Cons:

Nada

2026-02-24 • via Nuitee
W
William • couple • ph
8
Belle découverte
Pros:

Très belle endroit bien situé géographiquement à réfaire

Cons:

Le personnel pourrai parler français

2026-02-24 • via Nuitee
O
Olga • extended_group • es
10
2026-02-12 • via Nuitee