Hotel&Spa El Puerto

Hotels
8.4 (911 reviews)
Portu Kalea, 1 , Mundaka , es
+34 946 87 67 25

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Good food
Cons:
Issues with cleanliness
Small rooms

Categories

Cleanliness
7.61
Several reviews mentioned issues with cleanliness and maintenance, including a blocked shower and cramped bathroom.
Service
9.08
Many reviews highlighted friendly service, especially in the restaurant, though there were some delays.
Location
9.12
Location is frequently praised, frequently noted as being in a prime area near the port.
Room Quality
7.07
Comments indicate rooms were small or had specific design flaws like low ceilings.
Amenities
8.6
The hotel offers various amenities, including breakfast and spa services, enhancing the experience.
Value for Money
8.06
While some extra charges apply, many guests felt they received good value for quality accommodations.
Food and Beverage
9.11
Breakfast and dining options received very positive feedback for quality and price.
Overall Experience
8.58
Guests enjoyed their stay overall but noted some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Charming Seaside Retreat
Experience the allure of Mundaka at El Puerto Hotel, a beautifully restored fisherman's house nestled in the heart of the Basque port. Enjoy complimentary Wi-Fi, unwind at the terrace bar overlooking the picturesque harbour.

Comfortable Accommodations
Indulge in rooms equipped with satellite TV, heating, and private bathrooms featuring a hairdryer. Select rooms boast stunning estuary views, enhancing your stay at El Puerto.

Convenience and Leisure
Benefit from a 24-hour front desk, luggage storage, and local sightseeing recommendations from our attentive staff. Explore Mundaka's surfing, fishing, and diving opportunities, or take a short trip to Bilbao just 35 km away.

Book your seaside escape at El Puerto Hotel now!

Important information:

Tourist License: HBI01039

Private spa access is not included in the price and requires a reservation. The cost for 1 hour is 30 EUR per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 911 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
E
Esther • couple • es
5
Regular
Pros:

Ubicación bien.. pero mucho ruido para dormir

Cons:

Habitación y baño muy pequeña

2026-08-15 • via Nuitee
B
Beatriz • couple • es
8
Ubicación excelente y hotel cómodo.
Pros:

La ubicación es excelente, con un paisaje espectacular. Siempre hay mucho ambiente en el puerto. Además, reservan para los huéspedes las mejores mesas para el desayuno.

Cons:

El parking no está integrado en el hotel, con lo cual no era muy cómodo por el precio diario que hay que pagar (aparte del precio de la habitación).
La habitación era bastante pequeña (la cama ocupaba casi todo el espacio).

2026-08-04 • via Nuitee
L
Luis Maria • solo_traveller • es
8
2026-08-02 • via Nuitee
C
Charles-Henri • couple • be
9
Pros:

La beauté du lieu, la qualité de l'emplacement...

Cons:

Néant

2026-07-25 • via Nuitee
A
Armelle • couple • fr
10
Parfait
Pros:

Je n’ai qu’un mot : emplacement MAGNIFIQUE ! Et pour notre plus grand plaisir nous avons assisté à une fête locale !

2026-07-22 • via Nuitee
F
Federici • solo_traveller • it
8
2026-07-18 • via Nuitee
N
Nerina • solo_traveller • ar
10
Pros:

La ubicación y las vistas hermosisimas.
Diana en recepción nos recibió con mucho entusiasmo.

2026-07-17 • via Nuitee
A
Alba • couple • es
9
2026-07-17 • via Nuitee
A
Anton • solo_traveller • be
10
2026-07-17 • via Nuitee
H
Henrik • solo_traveller • es
10
2026-07-16 • via Nuitee
O
Oihane • extended_group • es
7
2026-07-16 • via Nuitee
A
Alain • couple • fr
9
2026-07-15 • via Nuitee
G
guy • solo_traveller • be
10
2026-07-13 • via Nuitee
J
Johannes • couple • nl
6
2026-07-13 • via Nuitee
E
Eva • couple • es
9
Très belle vue sur le port.
Pros:

Hôtel super. L’emplacement est parfait. La chambre était propre et disposait d’une très belle vue sur le port. Je recommande.

Cons:

Pas grand chose à part qu’il manque une poubelle dans la chambre sinon tout est impeccable.

2026-07-13 • via Nuitee
P
Pedro • solo_traveller • es
9
2026-07-12 • via Nuitee
S
santos verano • solo_traveller • es
10
2026-07-12 • via Nuitee
C
Catherine • solo_traveller • es
10
Highly recommend Hotel&Spa El Puerto
Pros:

The hotel was located right by the port and it was such a clean hotel. Towels and sheets were changed daily and the place was spotless. The bed was very comfortable and shower was powerful! There was a great restaurant down stairs which served amazing food, tasty breakfasts, fab dinners and reasonably priced and it over looked the port with a fab sunset view!

2026-07-12 • via Nuitee
R
Rafael • solo_traveller • es
10
Pros:

El trato

Cons:

Todo me gusto

2026-07-12 • via Nuitee
G
Gilles • couple • ch
9
2026-07-08 • via Nuitee