The Elephant at the Market

Hotels
•
Marston's Inns
7.7 (1106 reviews)
Market Place , Newbury , gb
+44 1635 231053

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Central location
Good breakfast options
Cons:
Cleanliness issues
Poor service and maintenance

Categories

Cleanliness
5.78
Multiple reviews mentioned dirty rooms and lack of cleanliness.
Service
7.25
Mixed sentiments; some reviews indicated staff were unhelpful or absent.
Location
9.79
Many reviews praised the central location as a positive aspect.
Room Quality
6.74
Rooms showed age, poor maintenance, and unpleasant odors were reported.
Amenities
7.77
Basic amenities were available, but some guests felt they were insufficient.
Value for Money
8.23
Some guests felt the experience did not match the price, yet others found value.
Food and Beverage
7.78
Breakfast was praised, but some negative points about coffee and service.
Overall Experience
8.25
Overall negative experiences recorded, but some positives like breakfast location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:09

Property Description

Luxurious Boutique Rooms
Indulge in the stylish design and luxury amenities of our boutique rooms, featuring en-suite bathrooms, Smart TVs, Nespresso coffee makers, and premium White Company toiletries.

Gourmet Dining Experience
Savor the exquisite flavors of our fresh homemade cuisine, from Josper-oven-cooked steaks to wood-fired pizzas and traditional Sunday roasts, all served in our on-site bar and restaurant.

Convenient Central Location
Explore the historic charm of Newbury with ease, as our hotel is just minutes away from the train station, cinema, Corn Exchange, and town center. Additionally, major towns like Reading, Basingstoke, and Oxford are a short drive away, offering endless opportunities for adventure.

Experience luxury, convenience, and culinary delights at The Elephant at the Market. Book your stay now for an unforgettable getaway.

Important information:

Any damage caused will be charged for by the hotel.

Please contact the property in advance if you expect to arrive outside reception opening hours. The reception desk closes at 22:00, and if staff are not aware of guests arriving outside of check-in hours in advance, there will be no staff member present for check guests in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 1106 reviews
Cleanliness: 5.78
Service: 7.25
Location: 9.79
Room Quality: 6.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.25
E
Esteban • couple • cr
8
Ideal para ir a DownTown Abbey Highclere castle
Pros:

Personal muy amable. Habitación impecable. Ubicación excelente. Muchos comercios cerca

2026-08-06 • via Nuitee
M
Mrs Judy • couple • gb
5
We thought the hotel was expensive for what we experienced. I do not think we will be returning.
Pros:

Nice and central to the town.

Cons:

Hotel was tired looking, in need of repairs and a good clean in the public areas.
Glasses left on tables from the night before. Breakfast was nothing special.

2026-08-03 • via Nuitee
L
Lorraine • family_with_children • gb
8
A very welcoming and comfortable stay - even just for an overnight stay!
Pros:

The room was lovely with a big bathroom, modern furnishings and a very comfortable bed. Plenty of light through the windows too.

Cons:

The only downside was the room is located right next to the kitchen, so was a bit noisy side once the kitchen opened and the extractor fans kicked in - otherwise it was fine.

2026-08-03 • via Nuitee
H
Heather • couple • gb
8
Lovely for one a night stay.
Pros:

Great Location. Friendly staff. Quirky decor.

Cons:

Small room felt a bit hot & stuffy. Having a fan did help.

2026-08-03 • via Nuitee
J
Jan • couple • au
7
2026-07-25 • via Nuitee
K
Kirsten • solo_traveller • nl
9
Pros:

Mooie ruime kamer, prima locatie

2026-07-25 • via Nuitee
C
Claire • couple • gb
6
Room good. Food and beverage unsatisfactory
Pros:

Room large and good bathroom with a bathtub

Cons:

We went for a birthday break. We wanted a nice hotel , to eat a dinner in same hotel and a few drinks.
Room fine Bar and restaurant staffed by two members of staff, totally overwhelmed by amount of customers and food was overcooked, tepid, medium rare steak was well done. We did complain and felt complaint was dealt with politely but replacement meal was served after other person finished their dinner and with stone cold veg. Not quite the celebration we hoped for.
Maybe stay in hotel , eat elsewhere.

2026-07-24 • via Nuitee
A
Andrew • solo_traveller • gb
5
Reasonable hotel but over priced for the quality of room and food.
Pros:

Good central location. Parking was free and on site.

Cons:

Food was not good. I had pizza on first night and it was not good at all. I cancelled future meals and had breakfast else where.

2026-07-22 • via Nuitee
F
Frances • couple • gb
9
2026-07-20 • via Nuitee
R
Ray • couple • gb
10
Great location, great room. great service great price
Pros:

Super friendly staff , we had a very large room,super king size bed, and it was spotlessly clean. Dinner was great value for money had a 40% off mains voucher, the included full breakfast cooked to orders was top quality too.

Cons:

No aircon in room, but a good fan was supplied.

2026-07-20 • via Nuitee
N
Nathalie • couple • gb
1
AWFUL- Never again!!
Pros:

AWFUL, would never stay again. Room was sweltering hot with no air con, had to leave and travel home early hours (cutting short a trip) as it was unbearable

Cons:

AWFUL, would never stay again. Room was sweltering hot with no air con, had to leave and travel home early hours (cutting short a trip) as it was unbearable

Staff dismissive rude and arrogant

Toiletries were far from ‘white company’

Dated

Boiling hot and stuffy throughout the property

Loud all through the night

Whole place could do with a deep clean and refurb… or knocking down!!

2026-07-18 • via Nuitee
S
Smoddy • solo_traveller • gb
9
Pros:

A. Lovely, comfy room and great food.

2026-07-17 • via Nuitee
U
Ulrika • family_with_children • se
8
Pros:

Great central location. Clean and had all we needed.

Cons:

Weather was superwarm. So rooms were very hot. Fans were rather noisy and did not yield much breeze.

2026-07-17 • via Nuitee
J
Joyce • couple • us
8
2026-07-16 • via Nuitee
E
Erin • solo_traveller • nz
7
Pros:

Handy to town centre and train.

Cons:

Could do with some air conditioning...too hot. And then with windows open too noisy .

2026-07-12 • via Nuitee
R
Ray • solo_traveller • gb
7
2026-07-12 • via Nuitee
J
Jack • couple • gb
10
2026-07-12 • via Nuitee
L
Layla • solo_traveller • gb
10
Great location great place great breakfast exceptional staff would highly recommend
Pros:

The location great as right in town great facilities nice bathroom nice staff

2026-07-11 • via Nuitee
C
carole • couple • gb
6
Pros:

It was ok

Cons:

A new toilet. And some real ale

2026-07-10 • via Nuitee
A
Angela • couple • gb
9
2026-07-08 • via Nuitee