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Facilities
Property facilities
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Offsite parking discounted rates available
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Restaurant
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Room service
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Safety deposit box
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Tour desk
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Grocery deliveries
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Evening entertainment
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Entertainment staff
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Outdoor furniture
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Fruits
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Badminton equipment
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Playground on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Japanese garden
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Covered parking
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Hosted evening meal (reserve)
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Charcoal grill
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious 4-Star Accommodation with Scenic Mountain Views
Exceptional Features and Amenities:
Comfortable Guest Rooms: Equipped with modern amenities including a flat-screen TV, safety deposit box, and a seating area for relaxation. The private bathrooms feature complimentary toiletries and a stunning mountain view.
Delicious Dining Options: Start your day with a choice of buffet, à la carte, or continental breakfast. Indulge in delectable meals at the on-site restaurant offering a variety of culinary delights.
Family-Friendly Environment: Enjoy a relaxing stay with the whole family with a children's playground on the premises. The 24-hour front desk, shuttle service, and free WiFi ensure a convenient and enjoyable experience for all guests.
Experience luxury and comfort at Sila Norphel Pelling - Book your stay now for an unforgettable mountain getaway.
This property will not accommodate hen, stag or similar parties.
Location
Guest Reviews
its very costly for the facilities it has got, else good hotel
price for the facilities given
There are a lot if hotels to choose from but this looked good. For the price I thought it was sub-standard. The staff were nice and friendly but they all appeared to be teenagers who were running the hotel. They tried hard but lacked experience or perhaps a manager. The room was ok but nothing special apart from the view from the balcony. Main issue was mould on the ceiling in bathroom which gave a nasty smell. Food was average.
The friendly nature of the staff was really welcoming. The room was pretty good with cleanliness maintained and all required amenities included. The great thing was the size of the room which was more than sufficient.
Nestled in the serene beauty of Sikkim, Sila Norphel Hotel offers an exceptional stay with breathtaking views of the majestic Kanchenjunga. This hotel truly captures the spirit of the region with its warm hospitality and attention to detail.
The staff here are incredibly courteous and attentive, going above and beyond to ensure a comfortable stay. The rooms are spotlessly clean, providing a cozy and relaxing atmosphere after a day of exploring.
One of the highlights is the freshly prepared food, which is both delicious and comforting, perfect for those craving authentic local flavors or simple home-style meals.
With its welcoming environment and excellent facilities, Sila Norphel is an ideal choice for a family getaway, offering a perfect blend of comfort and natural beauty. Highly recommended for anyone seeking tranquility and a home-like experience in Sikkim!
Nothing exactly !!!!!!
View to valley, good bed, good shower
Panorama window was dirty; service in restaurant; international credit card payment didn‘t work
Rooms are large... Exceptionally clean and comfortable... Staff is customer friendly... Ur experience is their priority...best food we had in our entire sikkim trip
Nothing
Looks better in the pictures, but the location is very good. Sad that they building design doesn't have windows in the best angle. Recommended as a fair value place if at the right price. Staff are fine.
The view
Th staff were very pleasant and helpful
Pillows too soft
Room was stuffy no insect screens on windows and balcony door
No fan or AC in the room.
No deferentiation between smoking and non smoking rooms.
Not opted. Dinner would have better
Service was very poor. Toiletries in bathroom not there.
Location of the hotel,parking space and staff were nice.thanks
It's overpriced on booking.com visavis room given to us.First floor Room was brand new but many areas yet to be furnished.Bathroom didn't have soap dish,floors were slippery,no bath mats,plastic of the bathroom door was not removed.One side of the room faced the dumping ground but we could see the peaks .Though Staff is very polite and sweet ,but they definitely need whole lot of training,they can't handle too many tourists.
Amazing and friendly staff
little slower response of service
Hospitality
Cleanliness
Location
Value for money
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