Hotel Lux Aquapark

Hotels
6.9 (20 reviews)
ulitsa Kiyevskaya 33 V , Poltava , ua

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Water park
Friendly staff
Good interior
Cons:
Dirty pool
Poor food quality
Room cleanliness issues
Service mistakes

Categories

Cleanliness
4.19
Rooms poorly cleaned, unpleasant odors reported.
Service
9.16
Service experienced mix-ups, but generally positive interactions.
Location
8.2
Convenient location near the water park.
Room Quality
5.15
Rooms described as old and uncomfortable.
Amenities
8.18
Water park available; overall amenities could improve.
Value for Money
5.14
Price not matching the quality of the service and amenities.
Food and Beverage
5.19
Long wait times for food, poor quality.
Overall Experience
10
While there were significant issues, guests noted some friendly aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:23

Property Description

Luxury Accommodation
Hotel Lux Aquapark in Poltava offers a 4-star experience with a garden, terrace, and a restaurant and bar. The hotel provides convenient amenities such as luggage storage, a 24-hour front desk, airport transfers, room service, and free WiFi.

Room Variety
The rooms are elegantly designed and equipped with private bathrooms. Some rooms feature balconies, and select ones offer stunning pool views, ensuring a comfortable and enjoyable stay for every guest.

Convenient Location
Situated in Poltava, Hotel Lux Aquapark is easily accessible from Kharkiv International Airport, located just 158 km away. Book your stay now and experience luxury and comfort at its finest.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for UAH 200 per person per night when using an existing bed.
    People no matter the age stay for UAH 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 20 reviews
Cleanliness: 4.19
Service: 9.16
Location: 8.2
Room Quality: 5.15
Amenities: 8.18
Value for Money: 5.14
Food and Beverage: 5.19
Overall Experience: 10
C
Chris Monks family_with_children gb
8
Would stay again
Pros:

In middle of power cut and air raids still welcoming

Cons:

Limited food options but they tried

2026-02-12 via Nuitee
M
Mykola couple ua
7
2026-01-20 via Nuitee
S
Serhii couple ua
8
2026-01-19 via Nuitee
V
Vladyslav solo_traveller ua
9
Good place to stay for one night on your way somewhere.
Pros:

Close to the road. Just aside.

Cons:

Ampty) No guests.

2026-01-15 via Nuitee
G
Gennadiy82 family_with_children ua
3
Cons:

Дуже "пошлий" готель.
Ціна не відповідає дійсності у декілька разів...
Все дуже старе та стрьомне

2025-11-18 via Nuitee
P
Pogorelov extended_group ua
7
2025-11-12 via Nuitee
V
Vitaliy Sologub family_with_children ua
5
Pros:

Було досить прохолодно в номері.
Діти ходили одягнені.
Гарний інтерʼєр.

2025-10-13 via Nuitee
N
Nata couple ua
6
2025-09-10 via Nuitee
Клюкин family_with_children ua
10
2025-09-05 via Nuitee
M
Maks family_with_children ua
7
2025-09-04 via Nuitee
Алина family_with_children ua
4
Цена- качество, не соответствует.
Pros:

Аквапарк

Cons:

Комната хорошо не убрана, пыль в шкафах, неприятный запах в туалете, пол в душе не вымыт налет, полотенца не меняют ежедневно( только пока сам не отнесешь) за 3 ночи прибывания в комнатах никто не убирал. Ресторан что есть что нет, ожидание долгое, цены высокие очень. Даже в сравнении с ценами в ресторане в Полтаве. Цена очень завышена за номер.

2025-08-31 via Nuitee
Ксюша family_with_children ua
1
Cons:

Я забронировала номер на 9е августа,через Букинг.
Набрала,чтобы узнать,все ли получилось, услышала ответ,что у них в системе сбой и этот номер уже забронирован до меня.На мою просьбу отменить бронь,мне сказали,что попытаются.
За два дня у них так и не вышло,мне никто не перезвонил.
В моем понимании это полное отсутствие сервиса.

2025-08-15 via Nuitee
C
Comfy family_with_children ua
10
2025-08-15 via Nuitee
D
DIEGTIAR couple ua
1
Pros:

Нічого не сподобалося. Басейн грязний. Їжу подають більше двох годин. Сиру і не смачну. Кальян на найнижчому рівні, що я пробував. Категорично не рекомендую цей заклад.

Cons:

Басейн грязний. Їжу подають більше двох годин. Сиру і не смачну. Кальян на найнижчому рівні, що я пробував. Категорично не рекомендую цей заклад. Кровать продавлена. Лежиш головою вниз. Не комфортно. І це номер категорії люкс.....

2025-08-04 via Nuitee
M
Maksym couple ua
10
Гарні умови і привітний персонал
Pros:

Умови якісні.

Cons:

Все сподобалося

2025-07-25 via Nuitee
H
Hanna family_with_children ua
3
Обслуговування не співвідноситься з ціною номера. Кухня не розрахована на проживаючих,лише для відвідувачів аквапарку, с
Pros:

2великих ліжка. Аквапарк поряд

Cons:

Погана вентиляція у ванній,дивним чином зачинялась двері-вихід до басейну.постіль за таку вартість номеру повинна бути сатин страйп,як в середніх готелях

2025-07-21 via Nuitee
L
Lytvynenko young couple ua
3
Nice staff
Pros:

A nice receptionist was super helpful and understanding with our requests.

Cons:

This place is too far from the city center, the parking is just on the street and the mattress is uncomfortable to sleep on.

2024-02-24 via Nuitee
V
Volodymyr review category business travellers ua
8
Very good
Pros:

hotel position

Cons:

room heating was poor

2023-12-19 via Nuitee
D
Daria review category business travellers ua
7
Good
2023-10-20 via Nuitee
K
Khvostenko family with young children ua
2
Generally love my stay here ❤️
Pros:

The gas station opposite.

Cons:

The “best” place I’ve every visited in my life.
1. If you wanna have a vacation with your kids in a brothel , that’s your place.
2. The hairdryer in your bathroom is just for the design, you spend half an hour trying to figure out where to plug it in, but there’re no sockets in your bathroom at all.
3. People don’t need to charge anything in the bedroom as well, there’re just two sockets. One for the little fridge(with no freezer) and the other one for the kettle. Why would you ever need one by your bedside table? You’ve got ONE chair in your bedroom, so go take a sit and charge there.
4. No slippers, no trash-bin, no bathrobes in some rooms, and what would’ve I expected, of course no washing liquids.
5. But it’s not that bad, there’s one socket by the ceiling for TV. You might try using that, cuz TV’s got no signal for 90% of the time.
6. And try to find a good place to dry your wet bikini. I suggest doing it on the window. That’s the way you protect yourself from the loud music and mosquitoes. There’s only one which has got a mosquito protection net.
7. When you feel bad, you can try to relax in a Jacuzzi, it’s working from time to time. But make sure you don’t use it in the evening, cuz you won’t get hot water in this time. Or just go outside.
8. Aqua park is extra payed, same with bungalow. But you might be rich choosing this spot. Make sure not to swim too slow after going down the slide, even if you’re over 60 y. o. , otherwise the safeguards will scream at you. Same works for just standing in this area of the pool.
9. Go to the pool for adults swimming, but fast. Kids jump near you from all the sides, hope you aren’t scared of cold water.
10. You may want your kid to enjoy the slides. Don’t forget that the safeguards are doing their job great. So if your kid gets stuck on the slide and wanna just walk out, you’re gonna get a warning about leaving aqua park, even though the kid can’t hear your calling, same for him about swimming away from the slide slowly.

2023-07-13 via Nuitee