HOTEL ESMERALDA

Hotels
7.2 (33 reviews)
BENITO JUAREZ 2 , Tampico , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Tour desk
Packed lunches
Currency exchange
See all facilities

Review Highlights

Pros:
Location
Clean and welcoming rooms
Enjoyable pool area
Cons:
Noise and loud music
Dirty conditions
No breakfast available

Categories

Cleanliness
6.03
The review mentions issues with cleaning.
Service
8.5
Standard quality for this hotel tier.
Location
8.54
Guests appreciate the location.
Room Quality
7.49
Rooms were mentioned as clean, but issues with amenities were noted.
Amenities
6.52
The pool area is enjoyable, but poor condition of furniture noted.
Value for Money
7.48
Guests expect more value due to the breakfast issue.
Food and Beverage
6.03
Breakfast was included in the booking, but not provided.
Overall Experience
7
Mixed feelings based on location and issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:05

Property Description

Convenient Location and Amenities:

  • Located near Laguna Del Carpintero
  • Free private parking and shared terrace

Comfortable Accommodations:

  • Well-equipped rooms with flat-screen TVs and private bathrooms
  • Option for rooms with patios and air conditioning

Hospitality and Services:

  • Concierge service and tour desk available
  • 24-hour front desk, room service, and currency exchange

Ready to experience comfort and convenience at HOTEL ESMERALDA? Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.2
Based on 33 reviews
Cleanliness: 6.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 6.03
Overall Experience: 7
J
Jose Gérardo • family_with_children • mx
10
Pros:

La amabilidad del personal.

Cons:

Lo frio de agua en alberca.

2026-01-17 • via Nuitee
L
Luis Daniel • family_with_children • mx
5
Mas mal que bien
Pros:

La ubicación

Cons:

Esta demasiado deteriorado y entiendo que sea 3 estrellas pero esta demasiado descuidado

2026-01-05 • via Nuitee
E
Emma • couple • us
2
Pros:

Location

Cons:

Cleaning

2025-11-14 • via Nuitee
W
William • solo_traveller • us
5
Woul probably not stay here because of noise.
Pros:

Clean and welcoming.

Cons:

Loud music all night

2025-11-03 • via Nuitee
M
Mónica Alejandra • family_with_children • mx
7
Pros:

Las habitaciones muy limpias. Pero,i reserva según incluía el desayuno, pero en el hotel NO había restaurant. La alberca muy agusto. El ambiente muy tranquilo.

Cons:

Que en la reserva decía que incluía el desayuno y no fue así. El internet todo el tiempo de mi estancia no hubo señal.

2025-09-03 • via Nuitee
M
Manjarrez Rodriguez • extended_group • mx
9
2025-08-27 • via Nuitee
P
Pako • family_with_children • mx
8
2025-08-10 • via Nuitee
R
Reza • couple • mx
6
Pros:

El pueblo donde está ubicado (pueblo viejo)

Cons:

Instalaciones descuidadas y mobiliario maltratado y en malas condiciones, especialmente las sillas del área de piscina

2025-07-25 • via Nuitee
V
Vicky • family_with_children • nz
1
2025-07-22 • via Nuitee
S
SOSA • family_with_children • mx
8
2025-07-07 • via Nuitee
K
Kevin • solo traveller • us
8
To short!
Pros:

Hotel is beautiful but maybe a little rough for some!

Cons:

Court yard pool and lockup parking

2024-11-20 • via Nuitee
A
Anthony • solo traveller • ca
10
I stayed here last year and there’s a reason I went out of my way to book with them again.
Pros:

The lovely ladies working there couldn’t have been more helpful and accommodating, thank you ladies!
I loved all the beautiful murals all over the property and the pool area where I enjoyed a wonderful and delicious meal.
The neighborhood has a lot of character and charm.
It was a very pleasant experience.

Cons:

The air conditioner was a bit loud but I was still very appreciative of the cool air and happy to have it.

2024-10-23 • via Nuitee
R
Roberta • family with young children • us
8
Very good
2024-07-15 • via Nuitee
R
Roberta • family with young children • us
7
Good
Pros:

Location

Cons:

Pillows, only one brand of beer.

2024-07-15 • via Nuitee
R
Roberta • family with young children • us
7
Good
2024-07-15 • via Nuitee
D
Donnie • young couple • us
4
Disappointing
Pros:

So nice 2 years ago. That’s why we returned. Now it’s just shabby and run down.

2024-05-29 • via Nuitee
S
Sean • family with young children • us
2
Very poor
2024-05-28 • via Nuitee
F
Farrah • family with young children • us
6
Pleasant
Pros:

Good buget hotel with secure parking

2024-05-28 • via Nuitee
C
Cindyob • solo traveller • us
9
Superb
Pros:

This was a pleasant place to stay on a road trip. The pool is a nice feature. Parking was inside a structure across the street and was very safe and secure. It is a convenient and enjoyable town to spend a night or two to break up a journey or for a quick getaway.

2024-05-25 • via Nuitee
A
Audun • family with young children • no
8
Very good
Pros:

Very nice hotel, friendly staff and a nice pool. Right by the main square of a cute village.

Cons:

No practical electrical outlets. Also note that the hotel is not in Tampico or even Tamaulipas—you have to either cross an expensive toll road bridge or with a cheaper and faster boat to get to or from the city.

2024-05-06 • via Nuitee