El Portón de Cortés

Hotels
8.3 (10 reviews)
104 Morelos Norte Col. Centro , Tepeaca , mx

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Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly service
Convenient location
Cons:
Noise disturbance
Cleanliness issues

Categories

Cleanliness
6.85
The floor was described as very dirty, negatively impacting the cleanliness sentiment.
Service
9.35
The staff were noted to be very friendly and helpful, enhancing the service experience.
Location
8.85
The hotel is conveniently located near the center of Tepeaca, which is appreciated by guests.
Room Quality
7.85
The room was generally in order and clean but had noise issues from adjacent areas.
Amenities
8.85
Amenities including hot water supply even late at night were appreciated, enhancing guest comfort.
Value for Money
7.35
Several guests felt the cost did not reflect the quality of the services and amenities provided.
Food and Beverage
8.65
No specific mentions, defaulting to standard quality for this hotel tier.
Overall Experience
8.65
Generally positive experience but impacted by some cleanliness and noise concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:03

Property Description

Convenient Location: Located in Tepeaca, El Portón de Cortés is within close proximity to major attractions like Acropolis Puebla and Puebla Convention Centre.

Comfortable Accommodation: The hotel offers non-smoking rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and private bathroom, ensuring a comfortable stay for guests.

Family-Friendly Environment: With the availability of family rooms and a shared lounge, El Portón de Cortés is the ideal choice for families looking for a relaxing retreat near Cuauhtemoc Stadium and Biblioteca Palafoxiana.

Experience convenience, comfort, and a family-friendly environment at El Portón de Cortés. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 10 reviews
Cleanliness: 6.85
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.85
Value for Money: 7.35
Food and Beverage: 8.65
Overall Experience: 8.65
L
Ledezma • couple • mx
3
Cons:

Sin edtacionamiento

2026-03-31 • via Nuitee
C
Christian • solo_traveller • fr
10
Nul par est parfait, mais je recommande ce lieux !
Pros:

Emplacement parfait,
Gentillesse absolue,
Propreté ,discrétion silencieuse …..

Cons:

Rien

2025-12-27 • via Nuitee
R
Roberto • extended_group • mx
8
2025-12-11 • via Nuitee
J
Jose De La Luz Antonio • family_with_children • mx
9
2025-11-24 • via Nuitee
H
Hernández G • family_with_children • mx
7
Alto costo para lo recibido
Pros:

Se encuentra muy cerca del centro de Tepeaca y son muy amables.

Cons:

El agua estaba fría, en tanto era la caliente y no existían llaves de agua fría (tampoco).
El piso estaba super sucio en toda la habitación.
Cuando realizan la limpieza en otras áreas hacen muchísimo ruido desde las 6am
Te entregan un papel del baño (no nuevo), super chiquito y delgado, se acaba y no hay nada qué hacer si te quedas sin papel en la noche (por ejemplo).
Me parece que el costo no refleja el servicio que brindan.
De cualquier forma los encargados son muy amables, eso sin duda alguna.

2025-11-18 • via Nuitee
R
Rafael • couple • mx
8
2025-11-03 • via Nuitee
F
Fernando • couple • mx
4
Pros:

Ubicación

Cons:

La habitación a.un lado de la escalera y pasillo se escuchaba el ruido de las personas que subían la escalera y sus voces, adicionalmente prendían la bomba de agua, habitación muy ruidosa y comentaron que era la que daban para booking no tiene estacionamiento.

2025-10-26 • via Nuitee
G
Galicia • family_with_children • mx
10
Portón de Cortes: una agradable experiencia
Pros:

Es un lugar en el que las apariencias engañan porque desde que entras es agradable y el servicio es amable.
Ayuda mucho que te orientan para hacer tu reservación en línea; la habitación (aunque económica) estaba en orden y aseada, hay agua caliente incluso de madrugada y lo que más me gustó es que las toallas eran muy afelpadas, hacia un poco de frío pero había dos frazadas y con eso dormimos cómodamente. De regresar a Tepeaca seguramente volveré a hospedarme ahí.

Cons:

Una de las toallas estaba ligeramente húmeda pero fue lo único.
Gracias.

2025-10-13 • via Nuitee
R
Reggie • young couple • us
6
Pleasant
Cons:

Room wasn't clean.there was soap left over probably from last people in Bathroom and towels smelled awful

2024-04-24 • via Nuitee
E
Edgar • review category business travellers • mx
10
Exceptional
2023-08-16 • via Nuitee
L
Luz • young couple • mx
9
The room was clean and confortable for one night. everythig is close to the church.
Pros:

The location was excellent because everything is close downtown. About breakfast I can not give my opinion because I did not have lunch there,

Cons:

There was not hot water in the bathroom.

2023-05-02 • via Nuitee