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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Private check-in/check-out
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Modern Accommodation
Emerald Hotel in Ternate provides comfortable 2-star accommodation with air-conditioned rooms and free WiFi. Each room features essential amenities such as a flat-screen TV, minibar, and a private bathroom.
Convenient Facilities
Guests can enjoy the convenience of free private parking and access to a paid airport shuttle service. The hotel also offers a restaurant serving delicious meals, ensuring a pleasant stay for all visitors.
Helpful Services
With staff fluent in English and Indonesian, guests can easily communicate their needs. The reception is ready to assist with area information, making sure your stay is enjoyable and stress-free.
Experience a comfortable stay at Emerald Hotel. Book now for a relaxing getaway.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
Location
Guest Reviews
Very clean
Close to airport with shuttle serv
Tolles Zimmer, tolles Bett mit einem Seitenschläferkissen.
Frühstück ist sehr überschaubar
Eine kleine Trennwand zwischen Dusche und WC wäre toll, sonst ist nach dem Duschen alles inkl. WC nass.
Exceptionally clean and well maintained. The staff is professional and extremely helpful. Breakfast had lots of variety and accommodated special requests.
Location is ok, near airport
i found a small cockcroach in the room and it is noisy.
De lokatie
Nette hotel
Geen
Zag heel netjes uit.
Geen enkele
For Ternate it was good hotel. Spacious room, clean and great value for money. A bit far from the main city.
Nothing
Staff were very friendly.
Not many decent restaurants in the neighbourhood
Ideal location
N/A
Clean
Food
It is very clean and rooms are well maintained. The service staff are friendly and responsive to your requests. It is located close to a very good restaurant where you can get your meals.
The shower area can be improved - the whole bathroom floor gets wets after showering.
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