Hotel Iceberg Borovets

Hotels
8 (932 reviews)
Kokiche street 42 , Borovets , bg

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Nice amenities
Cons:
Cleanliness issues
Room quality concerns
Cold pool temperature

Categories

Cleanliness
6.21
Dirty, old-fashioned, with issues such as discolored bedding and bugs in the bedroom.
Service
8.68
General satisfaction with staff attentiveness and helpfulness.
Location
9.22
Great location with easy access to the slopes.
Room Quality
7.17
Rooms felt dated and needed redecorating; some furniture was in poor condition.
Amenities
8.2
Facilities such as the pool and sauna were generally good, though the pool needed warmer water.
Value for Money
7.66
Reasonable value for the price, but some found prices in the restaurant unjustifiable.
Food and Beverage
8.71
Breakfast offerings met expectations; restaurant quality varied.
Overall Experience
8.18
Positive stay overall, though with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:17

Property Description

Luxurious Accommodation
Hotel Iceberg Borovets offers a comfortable stay with a garden, terrace, and a restaurant for a relaxing experience. Each unit is equipped with a flat-screen TV for entertainment.

Exciting Amenities
Guests can enjoy the indoor pool, perfect for unwinding after a day of skiing in the popular ski area. Families will appreciate the kids' club, adding fun for the little ones during their stay.

Convenient Location
Situated near Park Vitosha and Gate of Trajan, this 4-star hotel provides free WiFi and free private parking. With Sofia airport just 74 km away, guests can easily access the hotel with the paid airport shuttle service.

Book your stay at Hotel Iceberg Borovets for a memorable and enjoyable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 14 years old stay for BGN 45 per person per night when using an available extra bed.
    People 15 years old and over stay for BGN 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 932 reviews
Cleanliness: 6.21
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
L
Lilly • extended_group • bg
5
Pros:

Персонала беше изключително любезен,

Cons:

Нямаше парно, и водата в басейна беше студена!

2026-05-09 • via Nuitee
Августин • couple • bg
8
Cons:

it was cold in the spa area and the water in the pool was cold

2026-05-07 • via Nuitee
C
Christopher • couple • gb
7
2026-05-06 • via Nuitee
E
Evelyn • family_with_children • si
10
Udoben apartma v zavetju gozda.
Pros:

Apartma je presegel naša pričakovanja, vse je bilo lično in sodobno opremljeno. Kopalnica je bila lepša kot na kateri koli sliki, ki je tukaj objavljena. Hotel ima lastno pokrito parkirišče. Je na začetku naselja tako, da se izogneš turističnemu vrvežu.

Cons:

Se ne morem ničesar spomniti.

2026-05-04 • via Nuitee
Габриела • family_with_children • bg
9
2026-05-04 • via Nuitee
B
Boril • couple • bg
10
2026-05-04 • via Nuitee
D
DARKO • solo_traveller • mk
7
Pros:

There is a poll.
You have parking.
Sauna.

Cons:

The refrigerator didn't work.
Garbage under the bed.
Old furniture.

2026-05-03 • via Nuitee
M
Milena • family_with_children • bg
6
2026-04-29 • via Nuitee
A
Alexandra • extended_group • bg
10
Бих се върнала за парти .
Pros:

Много ми хареса ,че хотела е голям . Има страхотен персонал . Всичко е в хотела дискотека ,спа ,релакс ,ресторант .

Cons:

Не ми хареса че беше много мръсно ! И много студено .

2026-04-27 • via Nuitee
T
tudor • solo_traveller • it
10
2026-04-27 • via Nuitee
R
Radoslav • solo_traveller • bg
10
2026-04-26 • via Nuitee
P
Plamen Dimitrov • family_with_children • bg
7
2026-04-26 • via Nuitee
P
Petar • solo_traveller • bg
7
2026-04-26 • via Nuitee
D
Dimitar • solo_traveller • bg
8
2026-04-24 • via Nuitee
V
Vitalii • extended_group • ua
9
2026-04-14 • via Nuitee
Атанас • solo_traveller • bg
10
2026-04-13 • via Nuitee
T
Tzvetelina • couple • bg
9
Приказно
Pros:

Всичко ми хареса

2026-04-13 • via Nuitee
M
Maksym • family_with_children • bg
8
2026-04-13 • via Nuitee
M
Mariq • extended_group • bg
5
Pros:

Хареса ни разположението

Cons:

Не ни хареса това, че почистването се състоеше единствено само в сменянето на кошчетата. Кърпи не се смениха 6 дни, спално бельо не се смени 6 дни. Басейна 20° - ужас. Да не говорим какъв хаос е в ресторанта и лобибара с децата. За първи път виждам такъв хаос в хотел с такъв ранг и по интересното е, че никой забележка за нищо не прави нито на деца нито на родители.

2026-04-12 • via Nuitee
M
Mihail • family_with_children • bg
4
Дискотека в хотела
Cons:

В събота срещу неделя има дискотека в сутерена, преименувана като "клуб". Не знам какво се чува на горните етажи, но този, над рецепцията се тресе и е ад! Повтарям: таван, под и стени се тресат!
Според персонала, дискотеката работи от самото създаването на хотела. Е, как за толкова години никой не се сети да остави този етаж празен?! Или пък музиката да стига само до ниво, което не се чува през два етажа?!
Вярно, предложиха комплимент, безплатна закуска, но това е безочие!

2026-04-12 • via Nuitee