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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Grocery deliveries
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
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Hosted evening meal (reserve)
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Mountain Views and Pet-Friendly Accommodation
Hotel Torre Fuerte in Venecia de San Carlos welcomes guests with its pet-friendly policy and stunning mountain views from the terrace. The on-site restaurant offers delicious meals, and free WiFi and private parking add convenience to your stay.
Comfortable Rooms with Entertainment
Select rooms at the hotel boast a terrace or balcony, while all rooms are equipped with a private bathroom. Enjoy entertainment with a flat-screen TV and cable channels during your downtime.
Outdoor Activities and 24-Hour Service
Experience cycling and hiking in the beautiful surroundings, and feel at ease with a 24-hour front desk available for any assistance you may need.
Book now to enjoy a relaxing stay at Hotel Torre Fuerte with your furry friends and explore the scenic wonders of Venecia de San Carlos!
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for US$9 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Buen trato y limpio
Room and accommodating staff
To close to a noisy driveway.
The staff were wonderful even if we did not speak the same language. My kids loved the food. The location perfect for us. Beds were clean. Mattress so-so. Beautiful spot with the Colors and greenery
Bathroom sink was not super clean.
• The breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that I am.
• They have several small shared areas that you can use as workspace. These were nicely shown to me by the landlady.
• The hotel is a bit in the middle of nowhere, on a relatively busy road.
It is a stopover hotel, imho.
• Although I mentioned that I would arrive late at night, within a specific timeframe that I respected, and the hotel confirmed that this was ok with them, when I arrived, the hotel was closed, with no bell to ring.
I had to find back the second phone number of the hotel (the one mentioned in the booking was out of order) to wake up the owners in order for them to open the door.
• My room was located in an extension across the street, which is fine by me.
That said, the wifi was poor, both in ability to connect and in strength.
When I mentioned this to the landlady, she said that it's because the hotel is located in a small valley. [sic]
Which is true. That said, I fail to see how this can impact a wifi connection.
Nothing else was done to settle this, except inciting me to work across the street in the main building where the wifi was strong.
This is what pushed me to work outside of my room (cf. positive part of the guest review), which was not very convenient, as the seats are not very confortable and one can hear the noises made by others guests in the shared areas.
• The chairs at the desk in the room are not really confortable, and thus not suited to work for an extended period of time.
• No hot running water.
In the dry and hot season, it was okayish for me.
Except for shaving.
• No sink plug for the bathroom sink.
• The door handle of my room (all rooms?) are very easy to use, but in an usual way, which was confusing to understand beforehand if unexplained.
Very friendly staff, great location, traditional breakfast
A little noise from cars passing on the main street, as to be expected by any place on the main street
The staff was very friendly and for that money the conditions were great!
Nothing
The jacuzzi pool was relaxing.
Check the in room facilities. No coffee or tea.
We had a few problems and it is adjacent to a busy road used by freight. We had ants too. And pillows were lumpy. Toilet didn't flush correctly.
The hotel had enough parking spaces. The room was very big and nice, the jacuzzi was huge and very comfortable. The food in the restaurant was delicious. We also appreciate the location of the accommodation, as it has very good access to several volcanic parks.
The receptionist doesn't speak English at all, but together with google translate, we managed it. We would appreciate the possibility to put a "do not disturb" sign on the door. The window in the bathroom was broken and could not be closed completely.
- kind staff
- cheap!
- great food. I had hamburger & empanadas in the evening for $4. Great food!
- good place to take a rest on the way to La fortuna
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