POSAD FAMILIAR EL PARAiSO

Hotels
8 (17 reviews)
Juárez 304 , Xilitla , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Terrace
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Private check-in/check-out
Shared lounge/TV area
Kids' outdoor play equipment
See all facilities

Review Highlights

Pros:
Location and locality
Friendly service and nice atmosphere
Cons:
Cancelled reservations
Cleanliness issues

Categories

Cleanliness
7.14
There is significant concern about cleanliness, specifically with room conditions being described as damp.
Service
8.61
Service was generally noted as good and friendly, but some experiences indicated poor communication.
Location
8.15
The location is convenient, but some reviews indicate it may be a bit far for certain attractions.
Room Quality
7.6
There are mixed feelings about room quality, with problems like noise and darkness in the lower areas.
Amenities
8.13
Amenities like the terrace are well-appreciated, but other facilities like parking did not meet expectations.
Value for Money
8.09
Value for money is perceived as satisfactory, despite some issues with booking and cancellation policies.
Food and Beverage
8.14
Breakfast was unexpectedly positive, though some felt a lack of other dining options.
Overall Experience
8.11
Overall experience was positive, but overshadowed by issues related to service and booking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:50

Property Description

City Escape Oasis

Garden Retreat: Hotel El Paraiso, nestled in Xilitla, offers a serene escape with a lush garden, perfect for relaxation.

Comfort and Convenience: Each room features modern amenities including a flat-screen TV, air conditioning, and a private patio or balcony with stunning city views.

Personalized Service: With a 24-hour front desk and a tour desk to assist with all your needs, Hotel El Paraiso ensures a seamless and memorable stay.

Book now at Hotel El Paraiso for a tranquil getaway in Xilitla.

Important information:

Please advise your check-in time before 17:00, otherwise booking will be canceled.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 17 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
A
Abdul Rahman • family_with_children • mx
10
Pros:

Location and locality

Cons:

Not applicable

2026-01-05 • via Nuitee
B
Brenda • extended_group • mx
1
cancelaron mi reservacion pagada
Pros:

Reserve con 20 dias de anticipacion y realice mi pago, cuando ya iba en camino en la madrugada me llego un correo de que mi freserva estaba cancelada, esto es inaceptable ya que ibamos 12 personas esperando llegar a nuestro hotel para dormir y nos cancelaron a la mera hora, y al dia de hoy no me han reembolsado mi estancia

Cons:

que cancelaran mi reserva y se justificaran el que no se dieron cuenta que tenian mi reserva y la vendieron a alguien mas

2025-12-16 • via Nuitee
V
Víctor Felipe • family_with_children • mx
9
Pros:

Cerca del sitio Al que acudir. Pero si algo lejos del centro, si son 4 cuadra del centro, pero, son calles con inclinado muy pronunciado para caminar, entonces si esta lejos.

Cons:

Me pareció correcto el lugar. Ya un poco viejito, pero esta muy cómodo.

2025-12-15 • via Nuitee
S
San • extended_group • mx
6
Pros:

La terraza, pasábamos el mayor tiempo ahí, es un lugar tranquilo y agradable

Cons:

Los cuartos, la parte de abajo demasiado obscuro y lleno de humedad, terrible que cuando contraté decia que contaba con estacionamiento y no fue así cuando llegamos dijeron que no tenían

2025-12-14 • via Nuitee
V
Valentina • solo_traveller • uy
8
2025-11-22 • via Nuitee
A
Antonio Melo • family_with_children • mx
10
Agradecimiento
Pros:

La tranquilidad del ambiente

2025-11-14 • via Nuitee
A
Antonio Melo • family_with_children • mx
10
2025-11-14 • via Nuitee
B
Banda • couple • mx
7
Pros:

Muy bonito lugar

Cons:

Pésimo servicio de internet y TV

2025-10-06 • via Nuitee
D
David GUILLERMO • couple • mx
10
excelente, sin inconveni
Pros:

No sabiamos que había desayuno

Cons:

la tubería del baño hace ruido

2025-08-19 • via Nuitee
C
Claire • family_with_children • co
8
Très bien l endroit est super sympas.
Pros:

Personnel super sympas, plein d’indications, café à disposition le matin, top pour le séjour.

Cons:

Il y avait une porte dans ma chambre et je ne sais pas à quoi elle servait car quand je l ai ouvert il y a des moustiques qui sont sortis alors je l ai de suite fermé. J ai donc mis un cadenas que j avais sur moi pour être tranquille.

2025-08-13 • via Nuitee
G
Glz Sosa • family_with_children • mx
9
Vacaciones
Pros:

La terraza es muy linda

Cons:

Nos pedimos y llamamos al hotel pero no contestaron😔

2025-08-04 • via Nuitee
M
MARTHA • couple • mx
7
estancia con mucho ruido
Pros:

el lugar muy limpio
la atención es buena y amable

Cons:

hay mucho ruido
y la zona donde esta ubicado el hotel no es muy agradable

2025-07-30 • via Nuitee
A
arturo • couple • mx
7
Pros:

Céntrico

Cons:

La limpieza de las habitaciones

2025-07-27 • via Nuitee
A
Alvaro • family with young children • mx
8
Very good
Cons:

parking is on the street, and bathroom door did not close

2024-11-26 • via Nuitee
Y
Yoshe • family with young children • au
8
Very good
Pros:

Loved the friendly staff and space of the rooms

2023-10-25 • via Nuitee
K
Kevin • family with young children • gb
9
Decent place to stay in Xilitla
Pros:

Everything was relatively decent, no problems.

2023-06-22 • via Nuitee
A
Aleksandar • solo traveller • us
5
Passable
2023-01-02 • via Nuitee