Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious room
Comfortable bed
Cons:
Dirty bathroom
Indifferent staff
Weak WiFi
Poor dining experience

Categories

Cleanliness
6.76
Dirty bathroom and unacceptable cleanliness for a 4-star hotel.
Service
8.23
Indifferent staff and failure to clean room despite requests.
Location
8.77
Far from the city center but accessible markets nearby.
Room Quality
9.22
Spacious rooms with comfortable beds, some discrepancies on booking.
Amenities
7.75
Weak WiFi and no room service, substandard dining.
Value for Money
8.21
Mediocre quality considering the cost, especially for breakfast.
Food and Beverage
6.76
No official restaurant and low guest satisfaction regarding meals.
Overall Experience
6.73
Worst hotel experience with multiple issues during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:43

Property Description

Luxurious Accommodation with Stunning City Views

Exceptional Dining and Relaxation Options
Indulge in delicious meals at the on-site restaurant and unwind with a refreshing drink at the bar.

Convenient Amenities for a Comfortable Stay
Benefit from services like a 24-hour front desk, airport transfers, and room service. Stay connected with free WiFi and enjoy a relaxing bath using complimentary toiletries.

Experience the perfect blend of comfort and convenience at Macao Hotel. Book your stay now to enjoy a memorable trip to Yerevan.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.8
Based on 22 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.77
Room Quality: 9.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 6.73
D
Daria solo_traveller ru
1
2026-01-29 via Nuitee
G
Georges couple fr
10
2025-08-14 via Nuitee
P
paola couple it
8
Un weekend in Armenia
Pros:

L'albergo è nuovo, la camera molto ampia e pulita.
La stanza è silenziosa e il materasso molto comodo.
Non ho usufruito di alcun servizio, quindi, non potrei dire nulla su questo punto.

Cons:

Si trova a circa 20 minuti di taxi (o yandex o GG) dal centro della città avevo già visto sulla mappa, però a qualche metro di distanza potrete trovare un market aperto H24 per qualsiasi vostra necessità.

2025-08-13 via Nuitee
D
Daniel S46 solo_traveller it
6
No hospitality. I was happy to leave.
Pros:

Air conditioner
Comfortable bed
Spacious room

Cons:

Dirty bathroom
Indifferent staff. They did not clean my room during the 6 day stay (I asked them to clean only once midway. They promised but did not carry on with their promise).
Very loud mini bar (I switched it off).
People smoked in the lobby with the doors shut and the air conditioning switched on.
Weak WiFi and sometimes the net does not connect at all for a few minutes.
They praise their so-called restaurant which is a kitchen where they make meals (it is not officially a restaurant. There is no sign showing it as a restaurant and nobody ever came from outside the hotel to dine there as I clearly saw from the empty parking area next to the kitchen).
Previous guests warned they paid a hefty 40 Euros (in local currency) per person for a mediocre breakfast which is probably true as they didn't announce the cost of breakfast but only encouraged guests to eat it (I avoided and never ate anything there).

2025-08-09 via Nuitee
T
Tinatin extended_group ge
1
This was the worst hotel experience I’ve ever had.
Pros:

Nothing

Cons:

This was the worst hotel experience I’ve ever had. We booked two large rooms with double beds and sofas so we could sleep separately, as we were traveling as colleagues. Upon arrival, they falsely claimed we had booked one big room with two beds, despite me showing the booking confirmation for two rooms. After hours of arguing, we were eventually given two rooms—one of which was much smaller than booked. No compensation, discount, or even free breakfast was offered. The hotel has no room service, the cleanliness is unacceptable for a 4-star, and the location is far from everything on a poorly maintained street. Avoid.

2025-08-09 via Nuitee
K
KHORGUASHVILI couple ge
10
2025-08-08 via Nuitee
M
Mkrtchian solo traveller us
9
Superb
2024-11-24 via Nuitee
V
Venkata solo traveller in
8
Very good
2024-06-22 via Nuitee
C
Charles young couple us
9
Surprised at how clean and comfortable this was
Pros:

I have literally been in hospital operating rooms that were not as clean as this hotel

Cons:

A little bit of road noise.

2024-03-15 via Nuitee
K
Kassouf solo traveller lb
8
Very good
2023-10-07 via Nuitee
A
Anonymous group ge
1
Bad
2023-09-25 via Nuitee
E
Eldar review category business travellers ru
10
Exceptional
Pros:

Super clean, super friendly staff, not that far from the centre by taxi (15 min tops). They clean the rooms on a daily basis!!!

2023-08-19 via Nuitee
A
Alaa young couple am
10
Exceptional
2023-08-18 via Nuitee
M
Mu solo traveller cn
6
Pleasant
2023-08-10 via Nuitee
Z
Zein family with young children ae
10
Exceptional
2023-08-07 via Nuitee
S
Sean family with young children us
7
Good
2023-07-30 via Nuitee
D
Dmitrii solo traveller ru
9
Superb
2022-11-19 via Nuitee
A
Anna review category business travellers ae
10
Exceptional
Pros:

Friendly and helpful staff 🙂

2022-10-12 via Nuitee
K
Khunte review category business travellers om
7
Good
2022-10-09 via Nuitee
D
Dmitrii review category business travellers se
5
Passable
2022-10-04 via Nuitee