EBO Hotel (Hangzhou West Lake)

Hotels
9 (1579 reviews)
No. 435 Fengqi Road, Xiacheng District , Hangzhou , CN
+86 571 8755 6188

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Convenient location near metro and food
Cons:
Noise from outside
Issues with laundry facilities

Categories

Cleanliness
8.96
Many reviews mentioned clean and spacious rooms.
Service
9.43
Staff were described as friendly and helpful in multiple reviews.
Location
9.47
The hotel is conveniently located near metro stations and food options.
Room Quality
8.42
Rooms are clean and comfortable, but some issues with noise and maintenance.
Amenities
8.45
Good amenities like washing machines, but some complaints about the dryers.
Value for Money
9.41
Positive comments about the value for the price paid.
Food and Beverage
8.46
Breakfast had variety, but some guests noted it may not cater to all dietary preferences.
Overall Experience
9.43
Multiple guests expressed a willingness to return to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:08

Property Description

Luxurious Accommodation in Hangzhou City Center

Modern Amenities and Services
EBO Hotel (Hangzhou West Lake) offers air-conditioned rooms with free WiFi, a fitness centre, and a garden. Guests can enjoy city views from the terrace and benefit from the 24-hour front desk. Each room is equipped with a TV, fridge, and a private bathroom with complimentary toiletries.

Recreational Activities and Business Facilities
Guests can unwind with billiards or opt for car hire to explore the city. The hotel also provides an ironing service and business facilities including fax and photocopying services.

Convenient Location
Located in the heart of Hangzhou, the hotel is close to Wushan Square and Hangzhou East Railway Station, with easy access to Hangzhou Xiaoshan International Airport.

Book your stay at EBO Hotel (Hangzhou West Lake) for a memorable experience in Hangzhou!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1579 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
J
Joel • couple • ch
8
Hôtel correct à 10-15 minutes du lac
Pros:

Chambres assez basiques mais assez spacieuses pour 1 nuit.

Cons:

Manque de luminosité dans la salle de bain

2026-11-07 • via Nuitee
B
BEE KAR • family_with_children • my
10
Best of the best
Pros:

Font Desk staff giving us very good advice and very helpful

2026-11-07 • via Nuitee
C
Chin May • couple • us
8
不错的体验
Pros:

员工们的服务态度良好，感谢栀子帮我们办理入住，也尽量满足我们的需求。酒店地点不错，附近有餐厅，有商店可以购买手信，还有早餐多样化，食物好吃，很适合一家人旅游的一家酒店。

2026-11-07 • via Nuitee
D
De Souza • couple • br
10
Excelente!
Pros:

Gostamos de tudo. O hotel é bem localizado, o quarto é ótimo, com boa limpeza e o café da manhã muito bom! Os funcionários tornaram a nossa estadia ainda melhor, pois são muito cordiais, prestativos e educados. Tudo muito bom!

2026-11-07 • via Nuitee
V
Victoria • family_with_children • se
8
Pros:

Musik när man kommer in i rummet. Läget. Rummets storlek.

Cons:

Inget uppenbart

2026-11-06 • via Nuitee
I
Inés Lina • couple • fr
10
2026-11-06 • via Nuitee
Ручишкина Ирина • solo_traveller • ru
10
Pros:

Отличное расположение, рядом с выходом из метро D3, рядом пекарня. Есть зона отдыха, бесплатная прачечная, номер отличный! Все очень понравилось!

2026-11-06 • via Nuitee
I
Ibrahim • family_with_children • ae
8
الفندق يستاهل يتكرر
Pros:

الفندق موقعه ممتاز جدا قريب من المول ومن West lake و مطعم سلطان فالمول ف يعتبر وايد قريب لك والموظفين عندهم جهاز للترجمه يعني ماتتعرقل من ناحية التواصل وياهم

Cons:

الحمام مافي شطاف

2026-11-06 • via Nuitee
L
Li Jean • family_with_children • be
10
Gezellig hotel in het centrum en dichtbij West Lake
Pros:

De locatie is uitstekend om de metro te nemen. Ca 10m van de uitgang D3.
Mijn kamer is stil en heeft een zicht op het stadcentrum. Ik heb hier goed kunnen doorslapen. De personeel is een beetje stil maar ze zijn heel vriendelijk en behulpzaam.

Cons:

Niets. Alles is in orde.

2026-11-05 • via Nuitee
N
Nageswaran • solo_traveller • nl
8
2026-11-05 • via Nuitee
P
Patrick • solo_traveller • hu
9
Központi elhelyezkedés megfelelő áron.
Pros:

Központi helyen volt, a Nyugati tóhoz és a Hefang streethez közel, a metrótól csupán pár lépésnyire. A reggeli kiadós, változatos volt. Az utolsó napon korán indultam vonattal Pekingbe, csomagoltak nekem reggelit. A személyzet kedves volt, a szoba is teljesen megfelelt minden elvárásomnak.

Cons:

-

2026-11-04 • via Nuitee
Y
Yu-chi • family_with_children • us
10
Pros:

新,現代化设計.好地點

Cons:

小足球枱太鬧,應改放在小孩娛樂區

2026-11-04 • via Nuitee
F
Francesca • couple • it
10
Pros:

Staff molto gentile e cordiale. In particolare la signorina Cape Jasmine ci ha dato la possibilità di avere un upgrade camera, senza pagare un extra!

2026-11-04 • via Nuitee
A
Audra • extended_group • ca
10
2026-11-04 • via Nuitee
N
Nuno • couple • pt
8
Pros:

Localização central e modernidade das instalações

Cons:

Pequeno almoço muito fraco suportado essencialmente por comida chinesa. Para a qualidade do hotel deveria ter pão fresco de maior variedade e sumos naturais. O de laranja era concentrado de má qualidade.

2026-11-03 • via Nuitee
M
Maria • solo_traveller • pl
7
2026-11-03 • via Nuitee
Q
Quoc Lam • family_with_children • au
10
Exceptional
Pros:

Location location location
Near the metro station
Not far from wuling night market and west lake and big shopping centre
Breakfast was so much food
The staff very friendly and helpful specifically Mr 小孫 he helped us to arrange tour and travel around the city 😁
The hotel offers 4 bottle of water every day
The cleaning lady working so hard to keep the room nice and clean
The room was big and played soft music all day to make sure you feel like home
Surrounding the hotel so much local restaurants and cafes

Cons:

Nothing

2026-11-03 • via Nuitee
K
Kim Anh • family_with_children • au
10
Excellent
Pros:

The location is close to the train station, and the staff is very friendly and helpful. The room is clean and huge. The breakfast is delicious.

Cons:

Nothing.

2026-11-02 • via Nuitee
C
Casazza • couple • it
8
2026-11-01 • via Nuitee
M
Monique • extended_group • nl
9
2026-10-31 • via Nuitee