EBO Hotel (Hangzhou West Lake)

Hotels
9 (1279 reviews)
No. 435 Fengqi Road, Xiacheng District , Hangzhou , cn

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Convenient location near metro and food
Cons:
Noise from outside
Issues with laundry facilities

Categories

Cleanliness
8.96
Many reviews mentioned clean and spacious rooms.
Service
9.43
Staff were described as friendly and helpful in multiple reviews.
Location
9.47
The hotel is conveniently located near metro stations and food options.
Room Quality
8.42
Rooms are clean and comfortable, but some issues with noise and maintenance.
Amenities
8.45
Good amenities like washing machines, but some complaints about the dryers.
Value for Money
9.41
Positive comments about the value for the price paid.
Food and Beverage
8.46
Breakfast had variety, but some guests noted it may not cater to all dietary preferences.
Overall Experience
9.43
Multiple guests expressed a willingness to return to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:08

Property Description

Luxurious Accommodation in Hangzhou City Center

Modern Amenities and Services
EBO Hotel (Hangzhou West Lake) offers air-conditioned rooms with free WiFi, a fitness centre, and a garden. Guests can enjoy city views from the terrace and benefit from the 24-hour front desk. Each room is equipped with a TV, fridge, and a private bathroom with complimentary toiletries.

Recreational Activities and Business Facilities
Guests can unwind with billiards or opt for car hire to explore the city. The hotel also provides an ironing service and business facilities including fax and photocopying services.

Convenient Location
Located in the heart of Hangzhou, the hotel is close to Wushan Square and Hangzhou East Railway Station, with easy access to Hangzhou Xiaoshan International Airport.

Book your stay at EBO Hotel (Hangzhou West Lake) for a memorable experience in Hangzhou!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1279 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
C
Ching Mei • couple • au
8
2026-02-13 • via Nuitee
綾珛 • family_with_children • tw
10
Pros:

離地鐵站很近，吃喝玩樂都很方便。

Cons:

大廳在五樓，Didi司機找不到，直接在雨中被丟包。

2026-02-13 • via Nuitee
A
Anna Elektra • solo_traveller • ru
10
Pros:

The location is perfect! 2 minutes from the metro lines 1 and 2! 20 minutes by foot till the Xi lake. Close to the main streets, shopping centres. Breakfast is nice, there are lots of dishes to choose something for yourself. Chinese and european cuisine. Everything was tasty. Aso i want to admit very helpfull and friendly stuff! Nice and young, very kind people))) thanks)) I enjoed my stay at the Ebo hotel.

Cons:

Noisy at night because of busy street bellow the windows. And the strange lounge music in the rooms.. thanks god, its easily turns off. Also I didn't like the pretty uncleaned elavators. But in general its very nice and comfortable place to stay.

2026-02-12 • via Nuitee
K
Krzysztof • solo_traveller • pl
9
Pros:

Choć byłem sam polecam wszystkim. Spokojnie we dwójkę się można zmieścić z bagażami. Dobre śniadanie, świetna lokalizacja, blisko jezioro, metro i jest gdzie zjeść. Z tę cenę rewelacja!

Cons:

Nie mam do czego się doczepić.

2026-02-12 • via Nuitee
D
Duc Duc • couple • nl
10
2026-02-11 • via Nuitee
L
Leanne • family_with_children • nz
9
Pros:

The location was very convenient. Breakfast offered a good range of choices. Rooms were comfortable.

Cons:

The coffee at breakfast was not very good.

2026-02-11 • via Nuitee
J
Junfeng • couple • au
10
2026-02-11 • via Nuitee
D
David • family_with_children • se
10
Excelente experiencia. Gracias Jasmine!
Pros:

Buen desayuno. Cape Jasmine, de la recepcion, un encanto y muy buena onda. Volveremos apenas tengamos una oportunidad!

Cons:

Quizss la limpieza de uno de los dos cuartos

2026-02-09 • via Nuitee
E
E • couple • sg
9
Good location to visit the City and walk to the Lake
Pros:

Good location, within a walking distance from the lake (about 20 minutes), next to a metro station (Fengqi Road, lines 1 and 2). The hotel gave clear directions in the chat after reservation. Facilities are relatively new and comfortable.

2026-02-08 • via Nuitee
N
NGAI CHI • solo_traveller • hk
9
Pros:

房間大小及清潔程度都十分滿意, 地理位置優越, 步行十分鐘內到達武林夜市和西湖邊, 員工們都十分友善

Cons:

房間燈光不大夠, 玄關位置沒有燈, 梳裝枱亦不夠, 沒有配置伸縮圓鏡, 環境十分暗, 對女生裝扮時的需求不太友善

2026-01-31 • via Nuitee
雅敏 • couple • tw
10
Pros:

設備新穎，地點佳，員工和氣，早餐不錯

2026-01-30 • via Nuitee
F
Franck • solo_traveller • fr
9
2026-01-29 • via Nuitee
Z
Zoltánné • couple • hu
8
2026-01-27 • via Nuitee
C
Carina • family_with_children • br
9
Custo beneficio excelente
Pros:

A Localização é boa, o quarto muito bom, e o custo beneficio excelente. O café da manhã é muito oriental, não agrada muito, mas tem frutas e ovos.

2026-01-27 • via Nuitee
P
por.sds • family_with_children • th
9
2026-01-26 • via Nuitee
O
Ouahiba • couple • it
8
Pros:

Posizione ottima vicino alla metropolitana. La colazione era molto buona.

2026-01-26 • via Nuitee
S
Sherzod • couple • uz
10
2026-01-25 • via Nuitee
M
MISA • couple • jp
10
2026-01-25 • via Nuitee
T
Tatiana • family_with_children • ru
9
Pros:

Очень инстаграмный отель, умный дом, два огромных окна, шикарная ванная комната, очень чисто, огромная кровать, хорошие завтраки, не только китайская еда и в 30 м от метро. В следующий раз обязательно выберу снова этот отель!

Cons:

То ли мне так не повезло (поздний чек ин) , но персонал не говорит на английском, общались через переводчик, для такого отеля это плохо.

2026-01-25 • via Nuitee
C
Chun Man • family_with_children • nz
4
一般
Pros:

員工態度

Cons:

房間客人食煙，空調大熱，酒店設施配套維修中

2026-01-23 • via Nuitee