Doonside Hotel

Hotels
6.3 (765 reviews)
23 Graham Street , Doonside , au

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
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Review Highlights

Pros:
Friendly staff
Good food
Great value for money
Cons:
Cockroaches
Dirty rooms
Lack of cleanliness

Categories

Cleanliness
3.76
Multiple reviews highlighted issues with dirtiness and pest infestations.
Service
8.23
Staff is described as friendly in several reviews.
Location
7.77
The hotel is conveniently located near shops.
Room Quality
5.22
Rooms were reported as dirty with some issues related to amenities.
Amenities
5.25
Basic amenities were noted as lacking in some reviews.
Value for Money
6.21
Great value highlighted, but cleanliness and other issues affect overall perception.
Food and Beverage
8.26
Food quality at the bistro was praised in multiple reviews.
Overall Experience
5.73
Mixed experience with notable complaints regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:16

Property Description

Convenient Location in Doonside
Located just 19 km from Western Sydney Stadium, Doonside Hotel offers a comfortable stay with a restaurant, free parking, and a bar. Enjoy the convenience of free WiFi and an ATM at this 3-star property.

Modern Amenities for a Relaxing Stay
Each unit at Doonside Hotel is equipped with air conditioning, a flat-screen TV, and a fridge. Guests can also enjoy a hot shower, complimentary toiletries, and a cozy work desk. Bed linen and towels are provided in every room for a pleasant stay.

Nearby Attractions and Accessibility
Explore nearby attractions such as Qudos Bank Arena and Sydney Showground, both within 26 km from the hotel. With Sydney Kingsford Smith Airport just 42 km away, Doonside Hotel offers easy access for travelers.

Book your stay at Doonside Hotel for a convenient and comfortable experience.

Important information:

A damage deposit of AUD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.3
Based on 765 reviews
Cleanliness: 3.76
Service: 8.23
Location: 7.77
Room Quality: 5.22
Amenities: 5.25
Value for Money: 6.21
Food and Beverage: 8.26
Overall Experience: 5.73
E
Ellis • family_with_children • au
8
Pros:

Meals at the bistro where great

Cons:

No air conditioning

2025-11-01 • via Nuitee
E
Ellis • family_with_children • au
8
Pros:

Friendly staff

Cons:

No air con

2025-10-31 • via Nuitee
C
Cale • extended_group • au
9
Great value for money, clean and comfortable.
Pros:

Clean and comfortable, Downstairs bistro meals were fantastic, and no internal noise heard from hotel.

Cons:

I like everything, hotel meet all expectations.

2025-10-29 • via Nuitee
K
Kelly • family_with_children • au
5
2025-10-27 • via Nuitee
J
Josphine • extended_group • au
5
Cons:

Needs to be more cleaner.
Need to provide more basic amenities like iron etc

2025-10-26 • via Nuitee
M
Mark • couple • au
6
Cockroaches late staff make great tea
Pros:

Convient location

Cons:

Cockroaches dead and alive in the room
Staff so so
No mention of stairs my husband has mobility issues

2025-10-26 • via Nuitee
R
ROSALIE • couple • au
10
2025-10-21 • via Nuitee
J
Jerine • couple • au
3
3/10
Pros:

Near to the shops

Cons:

Bathroom bit dirty, especially the tiles
Too much dust on bedside table, even the lid of the kettle is dusty

2025-10-19 • via Nuitee
T
Tarnia Brown • family_with_children • au
10
Great place
Pros:

It was quiet the staff were lovely and the food was delicious.

Cons:

N/a

2025-10-19 • via Nuitee
A
Amandeep • couple • au
8
2025-10-18 • via Nuitee
S
Sheries • couple • au
8
2025-10-14 • via Nuitee
A
Allana • couple • au
1
The pokies area was cleaner
Pros:

I got there at 9pm and left by 12;50 hair down the drain bugs and cockroaches and the floor was up to date for a drunk person who doesn't care where they sleep around the back of the toilet looked like it and the shower have never been scrubbed the person I was with made it hard for me to complain before I left so I had to take them take him to his destination and I have only just got back to write this I would like a full refund I took pictures to prove it

Cons:

The cleanliness was not up to par for $129

2025-10-10 • via Nuitee
T
Tracy • family_with_children • au
8
Pros:

Great price.

Cons:

Nothing.

2025-10-09 • via Nuitee
T
Tasi • extended_group • au
5
Ok cheap stay
Pros:

I booked for 2 nights checked in Saturday and check out Subday i was over for the grand final so Sunday morning we got up and left to use the day and enjoy the game day experience , come back happy with the win only for our key not yo work so we ended up sleeping outside until staff arrived and mentioned our situation ,no offer on
Of a refund for atleast 1 night . You pay for what you get but I paid for 2 nights only to get just 1

Cons:

A refund atleast

2025-10-07 • via Nuitee
G
Garry • extended_group • au
9
2025-10-07 • via Nuitee
M
Matthew • extended_group • au
1
Refunded immediately after the first night.
Cons:

Moldy rooms, windows wouldn't shut. The rooms that required access to the public toilet did not get a shower with lights. One of the bathrooms was flooded. Air con was falling off a wall.

2025-10-07 • via Nuitee
I
Iftikhar • extended_group • au
2
2025-10-05 • via Nuitee
T
Thomas • solo_traveller • au
5
2025-10-05 • via Nuitee
B
brett • solo_traveller • au
5
Pros:

Not much room was dirty and only had single beds.
The food was good from the bar but could take it to your room.

Cons:

Dirty room, shower was dirty and not very good water pressure.
Single beds when I booked a double room.

2025-10-05 • via Nuitee
T
Thirawat • family_with_children • au
10
Pros:

We had a fantastic experience at the Doonside Hotel! This is an excellent choice for anyone looking for a comfortable, clean, and incredible value stay in Western Sydney.

2025-10-05 • via Nuitee