The One Firenze

Hotels
7.7 (2773 reviews)
Borgo Ognissanti 67 , Florence , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.73
Multiple reviews indicated issues with cleanliness and maintenance in the room.
Service
8.7
Positive comments on the staff's kindness and availability.
Location
8.74
Many reviews praised the location for its accessibility to the city center and main attractions.
Room Quality
6.89
Rooms were noted to be dated and had some maintenance issues.
Amenities
7.22
Some amenities such as cleanliness and proper supplies were lacking.
Value for Money
8.18
Value considered fair given the location, but some expectations were unmet.
Food and Beverage
7.23
Not many comments available; basic amenities missing.
Overall Experience
7.9
Overall experience balances the positives and negatives, warranting an average score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:22

Property Description

City Views and Terrace
Experience breathtaking views of the city from our terrace at The One Firenze. Relax and unwind while taking in the beauty of Florence right at your doorstep.

Modern Amenities
Enjoy the convenience of air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and minibars. Each room is thoughtfully equipped with a desk and a kettle for your comfort.

Prime Location
Situated less than 1 km from Strozzi Palace and the city centre, our 3-star hotel is just a short 10-minute walk from Santa Maria Novella. Explore Florence's iconic landmarks such as Pitti Palace and Piazza del Duomo di Firenze with ease during your stay at The One Firenze.

Book your stay now at The One Firenze to indulge in a perfect blend of comfort and convenience in the heart of Florence.

Important information:

Third bed: EUR 35 per nightPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:00 AM

Location

Guest Reviews

7.7
Based on 2773 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 6.89
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 7.9
K
Karin • couple • au
10
Great facilities - bed was comfy, shower was great.
Pros:

Easy walk to most places we wanted to see

Cons:

We got confused with checking in but staff helped us sort through it.

2026-09-19 • via Nuitee
C
Chiara • couple • nl
3
Low quality hotel which was forgotten about, besides the staff being very lovely I would not recommend staying here.
Pros:

The host was very responsive and managed to help me with an extra request. Check in was smooth and the building is easy to find. Room is spacious.

Cons:

It desperately needs a lot of maintenance, no love or thought for the people that pay to stay in the room. It felt really like an abandoned hotel, the pillows were also incredibly thin. Also it’s in front of a pub so be warned it’s noisy at night until 2AM

2026-09-19 • via Nuitee
V
Vittorio • solo_traveller • it
8
Bella esperienza
Pros:

La posizione nella Via Borgoognissanti

Cons:

Bagno..lavandino da sistemare e la tv (ricezione qualche canale nazionale)

2026-09-19 • via Nuitee
E
Edgardo • solo_traveller • uy
9
Pros:

La atención de la recepcionista Sabrina. EXCELENTE Disposición

2026-09-17 • via Nuitee
I
Iara Gomes De • couple • br
3
Não é hotel é pagamos como hotel.
Pros:

O quarto era bom , bom colchão, ar condicionado e TV bons

Cons:

Não tinha recepção, nem elevador,ninguém pra nos receber,escadaria pessima e lixo , sacos de roupas sujas na entrada do predio,porta de acesso aberta.
Café da manhã somente u cafezinho preto mais nada

2026-09-17 • via Nuitee
J
Jiayu • solo_traveller • de
10
2026-09-16 • via Nuitee
A
ATSUSHI • solo_traveller • jp
1
詐欺だ！
Pros:

ここはホテルではない内容全然違う、アパートホテルより悪い3日予約したが1日で安全ができないので1日で出た．このホテルを取り消せ！金を返してくれ❗️😑

2026-09-16 • via Nuitee
P
Patrizia • solo_traveller • it
10
soggiorno a Firenze
Pros:

la posizione in cui si trova l hotel mi ha dato possibilità di muovermi senza mezzi per andare al Pitti profumi e girare la città.

Cons:

niente

2026-09-15 • via Nuitee
J
JIMENEZ PATIÑO • couple • es
7
2026-09-14 • via Nuitee
P
PEDRO FILIPE • extended_group • es
8
muy comoda
Pros:

la ubicacion

Cons:

el acceso con escaleras. Viajamos con maletas y resulta un pco incomodo subir las escaleras hasta el acceso al hotel.

2026-09-14 • via Nuitee
L
Linda • extended_group • ch
1
Cons:

Es war müffellig, die Tapeten kamen von der Wand und kein Personal vor Ort

2026-09-14 • via Nuitee
H
Hüseyin Ender • solo_traveller • tr
7
2026-09-14 • via Nuitee
M
Michele • solo_traveller • it
8
Va bene
Pros:

Ordinata

Cons:

Cara

2026-09-14 • via Nuitee
W
Wilson • couple • it
5
2026-09-13 • via Nuitee
D
daniela • solo_traveller • gb
1
2026-09-11 • via Nuitee
J
Jordi • couple • es
1
Muy malo
Pros:

Nada

Cons:

Fallo en la comunicacion, la puerta de entrada a la habitacion si no te fijas bien se queda abierta y puede entrar cualquiera en la habitacion, el secador de pelo no funciona, la tv tampoco funciona, el a/c no enfria bien, las vistas son horribles y tampoco hacen el esfuerzo para entenderte en el idioma…

2026-09-10 • via Nuitee
F
Francesco • couple • it
6
2026-09-09 • via Nuitee
M
Marisela • solo_traveller • us
10
Very clean great price
Pros:

Gret location great staff

2026-09-09 • via Nuitee
M
Maria Rosa • solo_traveller • es
9
Pros:

Lo mejor la Ubicación, cerca de todo. Muy limpio, las camas muy cómodas.

Cons:

El baño, lo tienen forrado con papel y con la humedad se despega.

2026-09-09 • via Nuitee
C
Cossu • solo_traveller • ch
10
2026-09-08 • via Nuitee