Ferdinands SPA

Hotels
8.8 (73 reviews)
Merķeļa iela 16 , Alūksne , lv

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Food and Beverage
Room Quality

Categories

Cleanliness
9.01
Specific sentiment from text, indicating cleanliness with positive remarks.
Service
9.48
Laipns personāls and overall pleasant service noted, suggesting high quality.
Location
9.02
Viesnīca atrodas ārpus centra, kas mums patika, indicating a favorable location.
Room Quality
8.47
Numuriņš ... mazliet ar novecojušu dizainu, indicating rooms could use modernization.
Amenities
8.5
Broasts is not included, needs improvement, but services are available.
Value for Money
8.96
Overall value considered decent given the amenities and service.
Food and Beverage
8.01
Brokastis nav pieejamas, indicating a significant area for improvement.
Overall Experience
8.98
General positive sentiment, with room for enhancements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:15

Property Description

Luxurious Accommodations
Jolanta in Alūksne offers cozy rooms with modern amenities, including a TV, work desk, and complimentary Wi-Fi. The rooms are elegantly designed with wooden furniture and soothing colors, some even featuring private bathrooms with bathrobes.

Relaxation and Indulgence
Guests can unwind in the hotel's inviting swimming pool or pamper themselves with massages and solarium sessions, available on request. The perfect way to rejuvenate during your stay.

Culinary Delights and Nearby Attractions
Indulge in a variety of international and Latvian dishes at the on-site restaurant, complemented by a delicious breakfast buffet in the mornings. Don't forget to explore the nearby New Alūksne Castle and picturesque Lake Alūksne just a stone's throw away.

Ready to experience comfort and luxury at Jolanta? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 73 reviews
Cleanliness: 9.01
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
K
Karina • couple • lv
8
Pros:

Очень вежливый персонал и чисто везде 👌 много игровых зон для детей, удобная парковка для машин. Шикарное спа ❤️

Cons:

Из-за того, что на всех гостей 1 сотрудник, то она физически не успевала всех обслуживать и приходилось ждать. Один человек и заселяет и официант и раскладывает завтраки и за баром и контролирует спа…также очень бедный и остывший завтрак, не разнообразный, поэтому не удивляйтесь если за завтраком вы не увидите фруктов и что-то сладкое. Кофейный аппарат не работал и капучино принесли в стакане для виски 😅

2026-09-06 • via Nuitee
T
Thomas • family_with_children • de
10
Freundliche Gastgeber, komfortable Zimmer, sehr gutes Restaurant mit Außenterrasse und tolles Spa.
Pros:

Extrem empfehlenswerte, komfortable und familienfreundliche Unterkunft mit wunderbarem an die Gastronomie angebundenem Spa-Bereich (Kleinkinderbecken, kleiner Pool, zwei Saunen und Außenwhirlpool. Freundliches Personal, Restaurant mit guter Küche und schöner Außenterrasse.

Cons:

Keine Wünsche blieben offen.

2026-09-05 • via Nuitee
A
Andra • solo_traveller • lv
8
Pros:

Apkalpošana, istabiņa un spa.

Cons:

Brokastu piedāvājums vājšs.

2026-09-04 • via Nuitee
E
EDGARS • solo_traveller • lv
10
I will come back
Pros:

All environment was great, spa zone and restaurant.

Cons:

Staff was super helpfull, food was amazing

2026-08-31 • via Nuitee
B
Berta • extended_group • lv
10
Viesnīca lieliska, pārspēja gaidīto
Pros:

Plašs numuriņš, labs SPA piedāvājums , iespēja paēst restorānā, ļoti patīkama personāla attieskme.

2026-08-28 • via Nuitee
E
Egita • couple • lv
10
Pros:

Ļoti jauks personāls. Laba vieta ģimenēm ar bērniem. Restorānā liels rotaļu stūrītis bērniem.

2026-08-28 • via Nuitee
G
Greta • solo_traveller • lt
10
Pros:

Wonderful place for kids :) Perfect staff. Everybody is super friendly. Our room was huge enough space for 4. Breakfast in the morning delicious and is included. Like spa

2026-08-25 • via Nuitee
K
Kate Anna • couple • lv
9
Brīnišķīga pieredze - skaisti, silti, ērti, klusi, garšīgi.
Pros:

Personāls, spa zona, istaba, brokastis - viss bija brīnišķīgi, novērtējām arī iespējas bērniem izkustēties. Atgriezīsimies kādu dienu arī ar bērniem.

Cons:

Vājš interneta pieslēgums.

2026-08-23 • via Nuitee
K
Kalle • couple • ee
10
Super
Pros:

Kõik

Cons:

Sellist ei olnud

2026-08-12 • via Nuitee
A
Agnese Felicita • family_with_children • lv
9
2026-06-25 • via Nuitee
P
pena • solo_traveller • fi
10
Good for motorcycle groups 👌
Pros:

After a long day in the motorcycle saddle, Sauna was more than welcome, also they serve food to our ice hockey game studio👍Good service and helpful staff.
Good and safe parking for the motorcycles.

Cons:

Pit under renovation the spa , but it didn't bother us.

2026-05-18 • via Nuitee
S
Santa • solo_traveller • gb
10
2026-05-05 • via Nuitee
J
Janis • solo_traveller • lv
8
2026-03-23 • via Nuitee
E
Ekaterina • family_with_children • lt
10
2026-02-27 • via Nuitee
E
Eglīte • couple • lv
9
2026-01-23 • via Nuitee
I
Ieva • family_with_children • lv
8
Ļooti skaists ārējais noformējums, restorāns....burvīgi, Ziemassvētku noskaņās... SNIEGS !!!
Pros:

Diemžēl brokastis netika piedāvātas.... Mēs būtu priecīgi, ja varētu brokastot viesnīcā!

Cons:

Numuriņš ... mazliet ar novecojušu dizainu.... Gribētos mazliet mūsdienīgāk... bet zināms šarms ar bija.....

2026-01-03 • via Nuitee
L
Liva • family_with_children • lv
10
Pros:

Restorāns atjaunots izcili. Lieliska vieta ģimenēm ar bērniem. Patīkama atmosfēra, mājīgi un ļoti, ļoti garšīgi. Noteikti atgriezīsimies kopā ar bērniem.

Cons:

Ļoti žēl, ka brokastis nav pieejamas turpat viesnīcā, bet ticu, ka nākotnē, kad visa viesnīca tiks renovēta un spa zona pabeigta, būs vairāk apmeklētāju, tad būs arī brokastis.

2025-10-12 • via Nuitee
I
Inese • couple • lv
10
Cons:

Augsta cena un nav iekļautas brokastis

2025-10-04 • via Nuitee
R
Raiko • couple • ee
8
2025-09-28 • via Nuitee
L
Linda • extended_group • lv
10
2025-09-14 • via Nuitee