Ferdinands

Hotels
8.8 (68 reviews)
Merķeļa iela 16 , Alūksne , lv

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Pet bowls
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Food and Beverage
Room Quality

Categories

Cleanliness
9.01
Specific sentiment from text, indicating cleanliness with positive remarks.
Service
9.48
Laipns personāls and overall pleasant service noted, suggesting high quality.
Location
9.02
Viesnīca atrodas ārpus centra, kas mums patika, indicating a favorable location.
Room Quality
8.47
Numuriņš ... mazliet ar novecojušu dizainu, indicating rooms could use modernization.
Amenities
8.5
Broasts is not included, needs improvement, but services are available.
Value for Money
8.96
Overall value considered decent given the amenities and service.
Food and Beverage
8.01
Brokastis nav pieejamas, indicating a significant area for improvement.
Overall Experience
8.98
General positive sentiment, with room for enhancements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:15

Property Description

Luxurious Accommodations
Jolanta in Alūksne offers cozy rooms with modern amenities, including a TV, work desk, and complimentary Wi-Fi. The rooms are elegantly designed with wooden furniture and soothing colors, some even featuring private bathrooms with bathrobes.

Relaxation and Indulgence
Guests can unwind in the hotel's inviting swimming pool or pamper themselves with massages and solarium sessions, available on request. The perfect way to rejuvenate during your stay.

Culinary Delights and Nearby Attractions
Indulge in a variety of international and Latvian dishes at the on-site restaurant, complemented by a delicious breakfast buffet in the mornings. Don't forget to explore the nearby New Alūksne Castle and picturesque Lake Alūksne just a stone's throw away.

Ready to experience comfort and luxury at Jolanta? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 68 reviews
Cleanliness: 9.01
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
E
Ekaterina family_with_children lt
10
2026-02-27 via Nuitee
E
Eglīte couple lv
9
2026-01-23 via Nuitee
I
Ieva family_with_children lv
8
Ļooti skaists ārējais noformējums, restorāns....burvīgi, Ziemassvētku noskaņās... SNIEGS !!!
Pros:

Diemžēl brokastis netika piedāvātas.... Mēs būtu priecīgi, ja varētu brokastot viesnīcā!

Cons:

Numuriņš ... mazliet ar novecojušu dizainu.... Gribētos mazliet mūsdienīgāk... bet zināms šarms ar bija.....

2026-01-03 via Nuitee
L
Liva family_with_children lv
10
Pros:

Restorāns atjaunots izcili. Lieliska vieta ģimenēm ar bērniem. Patīkama atmosfēra, mājīgi un ļoti, ļoti garšīgi. Noteikti atgriezīsimies kopā ar bērniem.

Cons:

Ļoti žēl, ka brokastis nav pieejamas turpat viesnīcā, bet ticu, ka nākotnē, kad visa viesnīca tiks renovēta un spa zona pabeigta, būs vairāk apmeklētāju, tad būs arī brokastis.

2025-10-12 via Nuitee
I
Inese couple lv
10
Cons:

Augsta cena un nav iekļautas brokastis

2025-10-04 via Nuitee
R
Raiko couple ee
8
2025-09-28 via Nuitee
L
Linda extended_group lv
10
2025-09-14 via Nuitee
D
Dzintars couple lv
9
Var palikt arī šeit.
Pros:

Viesnīcā atrodas ārpus centra, kas mums patika,. Laipns personāls, autostāvvieta.

Cons:

Viesnīcā uz vietas nav brokastis, tās tiek piedāvātas par atsevišķu samaksu paēst citā viesnīcā. Slikts Wi-Fi.

2025-08-24 via Nuitee
E
Eisaks couple lv
8
2025-08-18 via Nuitee
H
Hiiekivi couple ee
8
Pros:

Kahjuks selles hotellis hommikusööki ei pakudud.

2025-08-12 via Nuitee
D
Diana family_with_children ee
10
2025-08-12 via Nuitee
S
Santa couple lv
7
2025-08-07 via Nuitee
D
Dāvis couple lv
10
Lieliski!
Pros:

Tīrība, klusums, viesmīlība.

2025-08-04 via Nuitee
J
Jelena family with young children us
10
Exceptional
2025-07-13 via Nuitee
A
Ardo with friends ee
10
Very comfortable and cozy room.
Pros:

Style, comfort. Staff was very friendly, best what i have experienced.

2025-07-06 via Nuitee
E
Egils family with young children lv
10
Exceptional
2025-05-18 via Nuitee
J
Juris solo traveller lv
6
Pleasant
2025-03-29 via Nuitee
D
Dita solo traveller lv
7
Good
Pros:

Room and receptionist were good. It was also nice that it was possible to have at least coffee in the room as no other options due to reconstruction.

Cons:

You can hear sounds in the room next to You.
I could not find the regular TV channel. You do not want to watch movies all the time.

2025-02-24 via Nuitee
M
Margus family with young children ee
9
Superb
2024-12-05 via Nuitee
V
Villem young couple ee
5
Room and staff was really nice, but the hotel was under construction.
Pros:

Staff was really nice, room was clean

Cons:

The building was under active renovation, work started at 9 in the morning

2024-11-30 via Nuitee