Pena D'Água Boutique Hotel & Villas

Hotels
9 (219 reviews)
Rua de São Francisco Álvares nº 25 , Covilhã , pt

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent service
Beautiful property
Cons:
Cleanliness concerns
Pool maintenance issues
Noisy rooms

Categories

Cleanliness
7.96
Several reviews mentioned issues with cleanliness, including moldy items and unappealing pool conditions.
Service
9.93
Multiple reviews praised the staff for being friendly and helpful.
Location
9.47
The hotel is noted for its great location with stunning views.
Room Quality
8.42
Some concerns about sound isolation and limited space in rooms.
Amenities
8.45
Positive mention of the spa and pool; however, some amenities were not functioning as expected.
Value for Money
9.41
Many guests felt they received good value given the quality of service and amenities.
Food and Beverage
8.96
Breakfast received positive feedback, but some expressed disappointment in restaurant availability.
Overall Experience
9.43
General sentiment is very positive with reviews highlighting enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:48

Property Description

Luxurious Accommodation

Located in Covilhã, just 18 km from Parque Natural Serra da Estrela, Pena D'Água Boutique Hotel & Villas offers a luxurious stay with a fitness centre, private parking, and a beautiful garden. The 4-star hotel provides free WiFi, a terrace, and a stylish bar for guests to unwind.

Relaxation and Wellness

Indulge in the hotel's sauna and Turkish bath for the ultimate relaxation experience. Whether you're into skiing or exploring the city, the hotel offers bike and car hire services to cater to all your needs.

Scenic Views and Convenience

Each room at Pena D'Água Boutique Hotel & Villas boasts a private bathroom, with some featuring balconies and city views. Don't miss the chance to visit nearby attractions like Belmonte Calvário Chapel and Manteigas Hot Springs during your stay.

Book your luxurious stay at Pena D'Água Boutique Hotel & Villas now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 219 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.43
M
Madalena • couple • pt
10
2026-02-14 • via Nuitee
F
Filipe • couple • pt
9
Pros:

A localização mesmo no acesso à serra da estrela foi importante para nós.
O spa é muito agradável.

Cons:

Não gostei da organização da casa de banho.

2026-02-13 • via Nuitee
R
Ruben • couple • pt
1
2026-02-13 • via Nuitee
N
Nogueira • couple • pt
8
2026-02-10 • via Nuitee
M
Marco Antonio • couple • br
9
2026-02-09 • via Nuitee
P
Pereira • couple • pt
5
Pros:

A decoração

Cons:

Água do chuveiro pouco quente. A roçar o frio.
Spa a não funcionar desde as 9. As 10h30 foi quando foram lá ligar

2026-01-29 • via Nuitee
M
Maria Martina • couple • pt
10
2026-01-29 • via Nuitee
A
Antonio • family_with_children • pt
8
2026-01-28 • via Nuitee
M
Maria João • couple • pt
10
Perfeito!
Pros:

Tudo. Superou as expectativas! O quarto era incrível (207), o staff impecável (temos que mencionar o Nuno que nos tratou maravilhosamente bem), localização soberba, estacionamento próximo, vista maravilhosa, pequeno almoço soberbo. Nada a apontar!

Cons:

O ginásio podia ser melhorado (e vai, segundo nos disse o Nuno!) e o banho turco não parecia estar a funcionar. Pormenores que em nada prejudicaram a estadia. Recomendo a 100%!

2026-01-27 • via Nuitee
S
Sofia • couple • pt
7
2026-01-26 • via Nuitee
G
Guillaume • family_with_children • fr
4
Notre séjour a malheureusement été très en‑deçà du niveau de prestation attendu au regard du tarif.
Pros:

L’hôtel avec beaucoup de charme et les chambres sont joliment aménagées.

Cons:

Notre séjour a été globalement très décevant et très éloigné du niveau de prestation attendu pour une chambre à 380 € la nuit. C’est d’autant plus regrettable que l’hôtel possède beaucoup de charme et que les chambres sont joliment aménagées — ce qui est appréciable, mais naturellement attendu sur ce niveau de tarif. Cette qualité esthétique ne compense toutefois pas les nombreux dysfonctionnements rencontrés.
Dès notre arrivée, on nous a informés que l’accès au SPA était limité à une heure par jour et qu’il n’y avait déjà plus aucune disponibilité. Cette restriction n’était mentionnée nulle part lors de la réservation. La station de ski étant fermée, nous comptions précisément sur cet espace bien‑être, d’autant que l’établissement avait refusé notre demande de report de séjour. Découvrir sur place que nous ne pouvions pas y accéder est très décevant, d’autant que les messages WhatsApp expliquant la nécessité de réserver ne nous ont été envoyés qu’après notre installation.
On nous a également indiqué que le restaurant était complet, sans qu’aucune information préalable ne soit donnée. L’impression est celle d’un établissement qui, une fois la nuitée payée, se contente d’annoncer ce qui n’est pas accessible.
Lorsque nous avons enfin pu nous rendre au SPA, l’expérience n’était pas du tout à la hauteur : piscine tiède, presque froide, et un « hammam » qui n’était en réalité qu’une petite box équipée d’un simple appareil chauffant, avec un plafond en plaques de plâtre qui commençait à se décoller, et sans carrelage. Cela ne correspond en rien à un équipement hôtelier digne de ce nom.
Dans la chambre, notre enfant a dormi sur un simple canapé déplié sans vrai matelas. Le détecteur de fumée émettait un flash lumineux toutes les trois secondes, directement au‑dessus du lit, rendant l’endormissement difficile. La salle de bain ne rattrapait rien : l’eau de la douche restait simplement tiède, même au maximum.
Isolément, certains points pourraient paraître mineurs. Mais leur

2026-01-26 • via Nuitee
S
Santos • couple • es
9
2026-01-26 • via Nuitee
M
Maria • family_with_children • pt
10
Pros:

É um edificio espetacular muito bem conseguido para os dias de hoje, o pessoal muito prestavel e simpatico. Adoramos

2026-01-25 • via Nuitee
H
helder • couple • ru
9
Very nice , excelent staff, quality
Cons:

Swimming pool to small for all the bookings

2026-01-20 • via Nuitee
M
Marta • couple • pt
9
2026-01-19 • via Nuitee
L
Lucília Barros dos Santos • solo_traveller • pt
10
Excelente
Pros:

Excelente pequeno almoço
Simpatia e atendimento 5 *****
Obrigada 🙏

2026-01-19 • via Nuitee
D
Diogo • couple • pt
10
2026-01-18 • via Nuitee
P
Paulo • extended_group • pt
9
Extraordinária
2026-01-18 • via Nuitee
J
Jiayi • family_with_children • pt
10
2026-01-15 • via Nuitee
M
MARTA • couple • pt
10
Hotel charmoso que se destaca pelo seu conforto e elegância!
Pros:

Conforto, simpatia

2026-01-15 • via Nuitee