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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Hammam
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Heated pool
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Public transport tickets
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Salt-water pool
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Outdoor furniture
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Fruits
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Spa/wellness center services
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Beauty Services
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Supervised childcare/activities
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Television in common areas
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Free wired internet
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Free pool cabanas
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Snow sports gear
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Located in Covilhã, just 18 km from Parque Natural Serra da Estrela, Pena D'Água Boutique Hotel & Villas offers a luxurious stay with a fitness centre, private parking, and a beautiful garden. The 4-star hotel provides free WiFi, a terrace, and a stylish bar for guests to unwind.
Relaxation and Wellness
Indulge in the hotel's sauna and Turkish bath for the ultimate relaxation experience. Whether you're into skiing or exploring the city, the hotel offers bike and car hire services to cater to all your needs.
Scenic Views and Convenience
Each room at Pena D'Água Boutique Hotel & Villas boasts a private bathroom, with some featuring balconies and city views. Don't miss the chance to visit nearby attractions like Belmonte Calvário Chapel and Manteigas Hot Springs during your stay.
Book your luxurious stay at Pena D'Água Boutique Hotel & Villas now for a memorable experience!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 2 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
People 13 years old and over stay for € 45 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
O Conforto e charme do hotel. Tamanho do quarto. Café da manhã.
Gostei de tudo.
Przytulny hotel, dobrze wyposażone pokoje, świetne śniadanie. Świetna restauracja
Świetna restauracja, jednak trzeba rezerwować z wyprzedzeniem. Zdarza się że jest pełna i dla gości hotelowych brakuje miejsca.
A decoração é lindíssima e as condições e localização, excelentes
Quarto muito confortável e funcional, limpeza impecável. Menção muito honrosa ao pequeno almoço, que é ótimo!
Falta um espelho alto no quarto (espelho de corpo inteiro)
Reservámos este hotel principalmente pela piscina interior, que infelizmente não esteve utilizável durante toda a estadia. A água estava suja e imprópria para banho às 22h, enquanto o motor e luzes estavam desligados, contrariando procedimentos básicos de manutenção. (como é visível nas fotos em anexo).
Outros problemas também marcaram a estadia:
-À chegada, o quarto só tinha uma toalha, sendo necessário deslocarmo-nos à receção para
pedir a segunda toalha, robes e chinelos.
-Relativamente ao SPA, o banho turco apresentava um cheiro muito desagradável,
impossibilitando a sua utilização.
-No pequeno-almoço demoraram cerca de 20 minutos a repor os ovos mexidos após pedido.
Contactámos o hotel para solicitar uma compensação, mas apenas nos ofereceram um voucher de uma noite. Não reconheceram as falhas nem consideraram um reembolso proporcional às valências que não pudemos usufruir.
Para futuros hóspedes: se procuram usufruir da piscina interior ou um serviço atento e cuidado, este hotel não corresponde ao que promete.
O preço praticado não reflete a qualidade do serviço prestado, e a gestão da reclamação deixou muito a desejar. Infelizmente, não recomendamos a estadia.
Caso a situação venha a ser devidamente analisada e resolvida pelo hotel, terei todo o gosto em atualizar esta avaliação.
Boa localização. Excelente atendimento com funcionários super simpáticos!
Ofereceram-nos um upgrade no quarto, o que foi maravilhoso.
Perfeito para descansar.
Ótimas comodidades.
Pequeno almoço excelente
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Tudo! A decoração é de topo, os ambientes, a iluminação, o conforto, até a música ambiente. A piscina interior aberta até tarde com jazz de fundo é algo precioso. Welcome drink depois de uma recepção super simpática. Pequeno almoço maravilhoso. Um hotel fantástico, adorámos!
A garagem fica a 120 metros do hotel, e não sentimos que fosse necessário lá ter estacionado porque havia lugares na rua, mas foi uma decisão inteiramente nossa.
Great and very friendly staff. Very clean. Excellent breakfast.
Need to add device to dry wet swimsuit and towels from swimming pool.
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