Hotel Riviera

Hotels
9.2 (669 reviews)
The Esplanade , Sidmouth , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Quality food
Cons:
Inconsistent WiFi
Old-fashioned room decor
Issues with bar management

Categories

Cleanliness
9.28
Several reviews mentioned cleanliness positively, stating 'exceptionally clean' and 'immaculate'.
Service
9.75
Staff are consistently described as friendly, helpful, and accommodating.
Location
9.79
Multiple reviews praise the prime location, stating it is 'right on the Esplanade' and 'excellent'.
Room Quality
8.74
Rooms were generally noted as comfortable; however, some described them as 'old fashioned'.
Amenities
8.27
Mixed reviews regarding amenities; some mentioned issues with WiFi and heating.
Value for Money
9.23
Guests feel the hotel offers good value for the location and services provided.
Food and Beverage
9.28
Food quality was frequently highlighted as excellent, especially during dinner and breakfast.
Overall Experience
9.25
Overall sentiments were positive with guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:09

Property Description

Stunning Sea Views
Indulge in the breathtaking sea views offered by many of our classically furnished rooms. Relax and unwind while taking in the beauty of the ocean right from your window.

Award-Winning Dining Experience
Treat your taste buds to AA rosette-awarded cuisine in our air-conditioned dining room with bay views. Savor the freshness of local produce and the delectable seafood dishes prepared by our talented chefs.

Convenient Amenities and Activities
Enjoy complimentary Wi-Fi internet access and parking during your stay. Explore the local area with ease, as the hotel can help organize activities such as golf, riding, and shooting. Don't miss out on the Heritage Coast Trail and other nearby attractions.

Book your stay at Hotel Riviera today for a luxurious seaside getaway!

Important information:

Please note that only small dogs are allowed on request, and charges are applicable.
Dogs are not allowed in any of the public areas.
Parking spaces are available at an additional charge at the rear of the Hotel, please reserve with booking.
Please note that when requesting extra cots or beds, please advise of the ages of the children for an accurate quotation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Guest Reviews

9.2
Based on 669 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
G
Guy couple gb
10
2026-07-04 via Nuitee
S
Stephanie couple gb
10
2026-07-03 via Nuitee
C
Cruickshanks solo_traveller gb
10
Excellent hotel in a perfect spot
Pros:

Great service and staff are brilliant. Nothing is too much trouble and a very relaxing atmosphere. Lovely food with a great choice at breakfast and dinner

Cons:

The bedding is heavy and we would prefer a nice light duvet. Everything else was perfect.

2026-07-02 via Nuitee
U
Unionised solo_traveller gb
9
2026-07-01 via Nuitee
J
Joanna solo_traveller gb
9
Great
Pros:

Whilst a bit old fashioned , I missed the air conditioning in rooms. But the fans supplied worked. We have had extreme weathers though.

Cons:

Just not having air condition in room and a pool would have been nice.

2026-06-29 via Nuitee
D
Debbie couple gb
8
Great location, very comfortable hotel
Pros:

Reception, concierge and other team members couldn’t be more helpful

2026-06-29 via Nuitee
D
Daniela Berariu solo_traveller ro
7
2026-06-28 via Nuitee
M
Malcolm couple gb
8
Very good, staff very helpful, it would have made it easier with more room.
Pros:

Breakfast good, staff helpful, very clean.

Cons:

Room for a twin bedroom was very cramped, not like picture shown on your site.
On arriving beds were made apart but not pushed apart, which would mean I you would still disturb my husband. We told the staff we were not happy and they kindly pushed them apart which made the room even more cramped.

2026-06-27 via Nuitee
D
Dudley couple gb
9
Excellent hotel and staff, great location, highly recommended but no air conditioning in bedroom
Pros:

Friendly welcome on arrival. Help with luggage then valet parking for car. Subsequently discovered car had been parked under cover as it is a cabriolet with a fabric roof so no seagull dropping damage - exceptional! Room good size - bathroom absolutely immaculate - no stains on grouting or floor - superb. Good lift - very quick service. Sea view but on 3rd floor so looking through small windows rather than bay windows lower down but no issue. Bed comfortable and full tea making facilities. Breakfast very good and dinner too. Pleasant staff and good food. Good bar and many places to sit and relax including seats with umbrellas outside front of hotel where food and drinks can be served. Seagulls can be noisy and troublesome. Great location, very close to town and beach and in addition main bus stop just 3min walk away in the Triangle, for Beer, Seaton etc!

Cons:

Really only feature we didn't like was no air conditioning in the bedroom. Bar was covered but the room was stifling, sun full on each morning even with curtains closed. Resulted in disturbed and most uncomfortable sleep. I realise cost to install may be prohibitive but will be a deciding factor when we consider a return visit especially as we enjoy air conditioning at home, including our main bedroom.

2026-06-25 via Nuitee
C
CLAIRE solo_traveller gb
10
Pros:

The staff were exceptionally helpful and friendly.
The room was bright and cheerful with a spacious bathroom. My bed was lovely and soft which suited me.

2026-06-23 via Nuitee
C
Cynthia couple gb
8
Nice break, staff lovely, dinners not to our taste
Pros:

Location, brilliant staff

Cons:

Dinner service was late for us, vegetables hard, beef tough, breakfast was fine apart from fried bread which was very overdone like concrete

2026-06-22 via Nuitee
K
Klaasjan couple nl
10
2026-06-20 via Nuitee
J
Joan solo_traveller gb
8
Pros:

Pleasant staff eager to please. Rooms spotless

Cons:

Too hot with very heavy top quilts. Bathroom extremely warm even with front and back windows open. We had to change rooms for the last night room was a lot smaller to move about in. Very comfortable just smaller than travelodge size. 1st room brilliant apart from the heat 2nd room on the small side.

2026-06-20 via Nuitee
A
Angela solo_traveller gb
8
Great location
Pros:

Very friendly, helpful staff. Had a lift. Hotel was very close to the beach.

Cons:

Nice food but quite expensive.

2026-06-18 via Nuitee
S
Sarah couple gb
1
Disgraceful!
Pros:

Absolutely nothing. It was listed under disabled facilities on booking.com with lift to all floors. The ramp into hotel was inadequate. The lift only took one person standing.

Cons:

The attitude of the receptionist was abysmal.
We were told that even the room had steps to the bathroom. She was rude and patronising and we felt like third class citizens. We have complained to the hotel and Booking.com and have been ignored. We couldn’t stay and were so upset I drove us home.

2026-06-18 via Nuitee
E
Evans solo_traveller gb
10
Pros:

It was very close the sea abd the shops.

2026-06-18 via Nuitee
G
Gordon couple gb
8
2026-06-17 via Nuitee
L
Lauren couple us
1
2026-06-14 via Nuitee
R
Robin couple gb
10
A very relaxing break
Pros:

Very nice sea front location, the restaurant was superb, an excellent chef. Different selection of dishes each night, definitely fine dining.

2026-06-12 via Nuitee
S
Stuart extended_group gb
7
Because of areas of improvement needed it didn’t meet expectations and value for money
Pros:

Location

Cons:

There were areas needing improvement

2026-06-11 via Nuitee