Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Good food
Convenient location
Cons:
Room quality issues
Overpriced
Noisy environment

Categories

Cleanliness
8.16
The reviews mention the place is clean.
Service
8.13
Standard quality for this hotel tier.
Location
8.17
Convenient for car trips.
Room Quality
6.62
Issues with noise, poor insulation, and a few room condition problems were mentioned.
Amenities
7.15
Minor issues with amenities like the absence of a bathrobe.
Value for Money
6.61
The room was considered not worth the price due to several issues.
Food and Beverage
9.16
Excellent food quality.
Overall Experience
7.63
Mixed feelings due to room quality but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Modern Comforts

Located just a 7-minute drive from Kostanay's city center, Ostrov Hotel offers free Wi-Fi, air-conditioned rooms with essential amenities, and free public parking under CCTV surveillance.

Culinary Delights

Guests can indulge in a diverse culinary experience at the hotel's café, featuring a menu of European and Eastern cuisine for a delightful dining experience.

Convenient Location

With Kostanay Train Station a mere 3-minute walk away and Kostanay International Airport just 8 km from the hotel, Ostrov Hotel provides a convenient and accessible stay for travelers.

Book your stay at Ostrov Hotel now for a blend of modern comforts, culinary delights, and a convenient location.

Important information:

Please note that the property will contact you directly regarding the prepayment of your reservation. Prepayment is required within 5 days after booking. The hotel reserves the right to cancel your reservation if the deposit has not been transferred.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 21 reviews
Cleanliness: 8.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 9.16
Overall Experience: 7.63
Анатолий • solo_traveller • kz
10
2026-02-26 • via Nuitee
Цыцарев • solo_traveller • kz
10
2026-01-19 • via Nuitee
G
Gulsara • couple • kz
5
Pros:

уютный номер, очень удобно

Cons:

в номере нет халата, тапочки были резиновые (банные)

2026-01-19 • via Nuitee
A
Alexandr • family_with_children • kz
10
Pros:

Персонал

Cons:

Отсутствие пакетиков чая или кофе в номере.

2026-01-11 • via Nuitee
M
Marken Uvaissov • couple • kz
8
Необходимо наладить интернет и проверять температурный режим в комнатах. Самим не представляется во
Cons:

Не работал телевизор, из-за отсутствия интернета.

2025-12-22 • via Nuitee
Шабалдин • solo_traveller • kz
10
2025-10-09 • via Nuitee
S
Sergey • solo_traveller • kz
8
2025-10-06 • via Nuitee
Владимир • solo_traveller • kz
10
2025-10-03 • via Nuitee
K
Kai • solo_traveller • fi
8
2025-09-09 • via Nuitee
I
Izmailov • solo_traveller • ru
1
Cons:

Удивил страховой взнос, при бронированиини где это не было. Выбрал бы другой отель.

2025-09-04 • via Nuitee
A
Alina • family_with_children • kz
2
Не буду рекомендовать своим друзьям и знакомым
Pros:

Чисто

Cons:

Номер не стоит своих денег. Звукоизоляции просто нет. Номер на проходе между этажами. Слышно абсолютно все. Номер прокуренный.
При заезде в 17.00 предупредила что выезжаем рано утром (<12 часов находились в гостинице), администратор не сказала что оплачивать надо полсуток. В итоге, оплатила полные сутки.

2025-08-20 • via Nuitee
Дильнара • solo_traveller • kz
1
2025-08-18 • via Nuitee
A
Andrei • extended_group • ru
8
Pros:

Отличная еда. Расположение удобно для поездок на авто. Кровать очень удобная.

Cons:

Электророзетки далеко от стола. Неровный пол в душевой. Отсутствие лифта.

2025-08-16 • via Nuitee
Лазариди • solo_traveller • kz
10
Pros:

Все отлично. В Костанае буду останавливаться только тут.
Чисто, вежливо, вкусно , недорого

2025-08-13 • via Nuitee
A
Assiya • extended_group • kz
6
2025-08-09 • via Nuitee
L
Lenus • solo traveller • th
9
I will recommend this hotel
Pros:

Breakfast was great, staff friendly and everything was clean

Cons:

Everything was great

2023-07-05 • via Nuitee
N
Nurlan • family with young children • kz
6
Pleasant
Cons:

Too noisy, air conditioners not working at all.

2023-06-05 • via Nuitee
N
Nurlan • family with young children • kz
6
Pleasant
2023-06-05 • via Nuitee
D
Denis • with friends • kz
10
Exceptional
2023-03-19 • via Nuitee
M
Mikhail • review category business travellers • ru
7
Good
2022-10-20 • via Nuitee