Hotel New Gaea Nishi Kumamoto Ekimae

Hotels
8.3 (778 reviews)
Minami-ku Karikusa 1-1-75 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Shared lounge/TV area
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Cleanliness issues
Simple breakfast options

Categories

Cleanliness
7.49
Some reviews mentioned issues with cleanliness, including garbage in the onsen and unwashed slippers.
Service
8.96
Positive sentiment towards staff availability and helpfulness.
Location
9
Many reviews highlight the excellent location near the train station.
Room Quality
8.45
Spacious rooms and comfortable amenities mentioned positively.
Amenities
8.18
Good amenities including free drinks in the evening, though some mentioned issues with laundry.
Value for Money
8.24
General satisfaction considering the price, though some would prefer additional breakfast options.
Food and Beverage
7.79
Breakfast quality received mixed reviews; some found it lacking.
Overall Experience
8.26
Overall satisfaction with the stay, but some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:15

Property Description

Modern Comfort and Convenience

Hotel New Gaea Nishi Kumamoto Ekimae, located just 6.4 km from the historic Kumamoto Castle, offers air-conditioned rooms with free WiFi and private parking. Each room is equipped with a desk, flat-screen TV, and a fridge, ensuring a comfortable stay. Guests can also enjoy the convenience of luggage storage facilities.

Nearby Attractions

Explore the nearby Hosokawa Residence Gyobutei and Suizenji Park, located within 7.7 km of the hotel. Immerse yourself in the local culture and history while staying just a short distance away from these popular landmarks.

Easy Access

With Kumamoto Airport only 19 km away, Hotel New Gaea Nishi Kumamoto Ekimae provides easy access for travelers. Book your stay now and experience modern comfort in the heart of Kumamoto.

Important information:

The Public bath will be under renovation and will be closed from date: 09 September, 2024 to date: 20 September, 2024.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.3
Based on 778 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 8.45
Amenities: 8.18
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.26
たん • couple • jp
10
2026-05-09 • via Nuitee
中村 • couple • jp
7
2026-05-07 • via Nuitee
たらこ • solo_traveller • jp
6
2026-05-06 • via Nuitee
A
Adriana • couple • nl
7
Pros:

The hotel is conveniently located next to a train station. However, it's not easy to take a train to where most of the action in happening within Kumamoto there is also a bus that does take you there. The bath was nice and we liked the size of the room.

Cons:

The pillows were very small and thin, I would've liked others. The breakfast is just some breads, that isn't really balanced and I wouldn't really suggest paying for it and just getting some food elsewhere.

2026-05-06 • via Nuitee
K
KOUKI • couple • jp
8
2026-05-05 • via Nuitee
J
Jérôme • solo_traveller • fr
9
2026-05-05 • via Nuitee
L
Linda • solo_traveller • gb
7
Pros:

Lovely, clean facilities. Excellent idea to have the lounge providing space to eat and drink: generous of the hotel to provide free drinks, impressed.

Cons:

As we are driving daily, we needed to sleep: twin rooms are better for us, but only a small double bed was available. This may be fine for some, but didn't work for us. This is our experience, don't let it deter you from an otherwise excellent hotel.

2026-05-05 • via Nuitee
M
Mie • couple • dk
4
Pros:

温泉が熱かったけど、ツルツルになる程良い

Cons:

朝食が残念

2026-05-04 • via Nuitee
J
Jackie • solo_traveller • sg
8
2026-05-04 • via Nuitee
ﾒｸﾞﾏﾏ • solo_traveller • jp
10
Pros:

風呂とトイレが別でよかった！
大浴場もあったが部屋のお風呂が綺麗で広くてよかったのではいらなかった！
アルコールやソフトドリンクかラウンジで飲めた！

Cons:

別になし

2026-05-03 • via Nuitee
• couple • jp
10
2026-05-01 • via Nuitee
仁豪 • family_with_children • tw
8
2026-04-29 • via Nuitee
F
Furumoto • couple • jp
7
一人なら最高
Pros:

大浴場とフリードリンク

2026-04-22 • via Nuitee
Y
Yi Hong • couple • tw
10
停車1000日圓/天，下次來熊本會想再來住這邊～
Pros:

1. 廁所及浴室的空間規劃是目前住到最滿意的！
2. 提供免費的酒、飲料、湯品。
3. 前台小姐非常親切。

Cons:

沒有，一切都很棒！

2026-04-14 • via Nuitee
M
motoshi • solo_traveller • jp
8
初めて利用しました
Pros:

駅から近く、周りの施設は良かった
大浴場があるのは良い
部屋も綺麗でした

Cons:

エアコンの吹き出しが直に体や顔に当たるのは良くなかった

2026-04-12 • via Nuitee
H
hiroshi • family_with_children • jp
7
2026-03-29 • via Nuitee
I
ikumi • couple • jp
7
Pros:

とても清潔でした。

2026-03-29 • via Nuitee
千葉 • solo_traveller • jp
10
熊本最高！
Pros:

ウェルカムドリンク
大浴場

Cons:

ない

2026-03-21 • via Nuitee
Y
yasuko • couple • jp
5
お世話になりました
Pros:

コスパ良し

Cons:

朝食が悪い　中高年向きの朝食ではなかった。

2026-03-21 • via Nuitee
Y
Yu-ting • family_with_children • tw
7
Pros:

有停車場

Cons:

床太軟，枕頭太扁

2026-03-15 • via Nuitee