Hotel Cabañas Santa Cruz

Hotels
8.3 (49 reviews)
San Juan 92 , Oaxtepec , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Room service
Family rooms
Shallow end
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Process in place to check health of guests
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
8.13
Multiple comments noted issues with cleanliness, including a dirty bathtub and unsatisfactory shower water temperature.
Service
9.1
The staff were consistently described as very friendly and accommodating.
Location
9.14
Many reviews highlighted the excellent location, close to the center.
Room Quality
8.09
Several reviews mentioned deficiencies in room features, such as maintenance issues and excessive noise.
Amenities
7.12
Amenities were criticized for being lacking, such as inadequate internet, maintenance neglect, and limited facilities.
Value for Money
8.08
Observations pointed towards the hotel being perceived as overpriced for the quality provided.
Food and Beverage
8.13
Limited food options and nearby availability were mentioned as drawbacks.
Overall Experience
8.6
Customer experiences were mixed, with positives in staff but significant negatives in facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:59

Property Description

Luxurious Accommodation
Hotel Cabañas Santa Cruz, located just 1.5 km from Six Flags Oaxtepec, offers a luxurious stay with well-appointed rooms featuring balconies and flat-screen TVs.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or take a leisurely stroll in the hotel's garden. The family rooms provide ample space for a comfortable and enjoyable stay.

Convenience at Your Fingertips
With amenities like free private parking, room service, and a 24-hour front desk, Hotel Cabañas Santa Cruz ensures a convenient and hassle-free experience for all guests.

To experience luxury, relaxation, and convenience all in one place, book your stay at Hotel Cabañas Santa Cruz now.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 49 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
B
Baeza couple mx
10
Pros:

Lo que más me gustó fue demasiada tranquilidad y el establecimiento fue solo para nosotros

2026-03-28 via Nuitee
R
Roger extended_group mx
4
2026-03-17 via Nuitee
N
Noe extended_group mx
10
2026-03-12 via Nuitee
S
Santiago extended_group mx
6
Pros:

Estaba limpio y cerca del centro

Cons:

La alberca estaba un poco sucia y muy frìa, las camas muy incòmodas, no tenìan servicio de snacks.

2026-03-06 via Nuitee
F
Francisco extended_group mx
9
Alberca fría
Pros:

La atención perfecta sólo la alberca un pocofría para mi gusto

Cons:

Lo frío de la alberca

2026-03-02 via Nuitee
S
Sanchez couple mx
9
2026-02-24 via Nuitee
J
Jocelyn extended_group mx
10
Pros:

La amabilidad de el personal

2026-02-23 via Nuitee
R
Ricardo couple mx
7
Buen lugar si lo que quieres es estar céntrico en Oaxtepec
Pros:

La atención y la ubicación del hotel son muy buenos, puedes ir caminando al mercadito para comprar o comer, y en la noche hay muchas cosas para cenar cerca.No use la alberca, pero se veía muy bien cuidada y la zona de alberca también en muy buenas condiciones. La habitación amplia, limpia y bonita.

Cons:

Desde muy temprano se escuchaba que movían cosas, estaban acomodando mobiliario a las 7 am del domingo y se les cayeron cosas, el pasillo es muy ruidoso, se escucha cuando entran o salen huéspedes. Sin importar la hora. El cuarto tenía una tina de hidromasaje, la cual se veía algo sucia y no daban ganas de usar.el mobiliario necesita algo de reparaciones pero eso es más estético y las cosas funcionan.

2026-01-29 via Nuitee
I
Ivan extended_group mx
7
Quarto grande, mas as instalacoes sao muito antigas, precisa ser renovada.
Pros:

quarto grande

Cons:

instalacoes muito antigas, precisa ser renovada.

2026-01-28 via Nuitee
V
Victor Manuel extended_group mx
9
confortable
Pros:

Estubo aceptable, lo que no nos gusto es que no haya reglas y la gente cuelgue su ropa en los barandales como si estuvieran un un balneario jajajaaj

Cons:

el agua no estaba muy limpia

2026-01-19 via Nuitee
I
ISRAEL family_with_children mx
7
bueno
Pros:

que est amuy accesible

Cons:

ruido por la noche huespedes escandalosos y la alberca agua muy fria

2026-01-10 via Nuitee
A
Antonio couple mx
10
Pros:

Todo

2026-01-08 via Nuitee
J
JORDAN couple mx
8
2026-01-07 via Nuitee
M
Miguel Angel couple mx
9
Buen hotel
Pros:

El servicio y la limpieza

Cons:

Que hubo huéspedes muy ruidosos

2026-01-07 via Nuitee
M
Milton extended_group mx
1
2026-01-06 via Nuitee
J
Jaime extended_group mx
10
2026-01-06 via Nuitee
R
RUFINO couple mx
10
2026-01-02 via Nuitee
E
Erika couple mx
10
Pros:

Limpieza

2025-12-29 via Nuitee
M
marquez family_with_children mx
10
Pros:

Todo

2025-12-15 via Nuitee
I
Irai Stephany extended_group mx
5
Cons:

Que ellos dicen tener red de internet pero solo llega en recepción y no en las habitaciones a los botes de basura les hace falta poner bolsas de basura

2025-12-08 via Nuitee