Hotel Ciudadela Pamplona

Hotels
9 (2936 reviews)
13 Calle Ciudadela , Pamplona , es
+34 848 46 31 11

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Cons:
Noise from outside due to central location
Some concerns about room size

Categories

Cleanliness
9.39
There are multiple mentions of cleanliness and rooms being very clean and well-kept.
Service
9.36
Consistently mentioned as excellent, with numerous positive comments about staff attentiveness and kindness.
Location
9.4
Frequent comments highlight the excellent and convenient location of the hotel.
Room Quality
8.35
Comments mention room size and some issues with natural light; however, overall comfort is noted.
Amenities
8.88
Amenities received mixed feedback, but overall were acceptable for the hotel tier.
Value for Money
8.84
Generally seen as good value, with some concerns about certain costs and policies, but mainly favorable.
Food and Beverage
8.39
Some complaints about the breakfast quality, but overall seen as adequate for the hotel's standard.
Overall Experience
9.36
The general sentiment is highly positive, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:55

Property Description

Convenient Location in Pamplona
Hotel Ciudadela Pamplona is centrally located, offering comfortable air-conditioned rooms with a terrace, free WiFi, and a bar for guests to unwind.

Cozy Rooms with Essential Amenities
Each room is equipped with a desk, flat-screen TV, private bathroom, and safety deposit box. Guests can enjoy a buffet or continental breakfast during their stay.

Explore Nearby Attractions
Located close to Pamplona Catedral, Town Hall, and Ciudadela Park, guests can easily visit popular points of interest. Additionally, the hotel provides a tour desk for further exploration.

Experience the best of Pamplona at Hotel Ciudadela Pamplona. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2936 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
M
Martin • couple • gb
10
2026-08-29 • via Nuitee
J
Juan • couple • es
9
2026-08-28 • via Nuitee
A
Arlene • couple • nl
9
Nice sized room, air conditioning, and location.
Pros:

Location. Very central and walkable to a lot of places.

Cons:

Minor detail but bathroom door handle needed to be fixed.

2026-08-28 • via Nuitee
G
gueguen • solo_traveller • fr
9
Pros:

Famille de 4 pour 1 journée.
Emplacement super, chambres grandes et propres.

2026-08-28 • via Nuitee
S
Santiago • extended_group • co
9
Es un hotel sencillo sin muchos agregados pero comodo y limpio
Pros:

Limpieza y comodidad

2026-08-27 • via Nuitee
F
Florian • extended_group • ch
8
2026-08-27 • via Nuitee
L
lisa • solo_traveller • us
10
Pros:

Absolutely everything! Slightly between downtown Pamplona and old town, so you’re close to everything but it was quiet and serene. The room is small but well equipped with AC, a comfy bed and a cute balcony. I slept like a dream! Staff is also incredibly helpful and responsive.

2026-08-27 • via Nuitee
P
Pierpaolo • solo_traveller • it
8
2026-08-27 • via Nuitee
R
Rosa María • solo_traveller • es
10
Pros:

Hotel Fenomenal en relación calidad ,precio,todo muy limpio, la chica que esta en recepción por la mañana chapó .Llamamos por teléfono al hotel pues estaban las calles cortadas por obras y salió a buscarnos un encanto de mujer ,los camareros de la mañana muy majos también en general todo muy bien
,

Cons:

No se puede decir nada mal todo posito8

2026-08-26 • via Nuitee
J
Josep M • solo_traveller • es
8
2026-08-26 • via Nuitee
L
LUCIA • couple • es
8
Pros:

Habitación enormes camas cómodisimas

2026-08-26 • via Nuitee
S
Simone • couple • de
9
2026-08-25 • via Nuitee
C
Carla Regina • couple • es
9
Muito agradável
Pros:

Quarto confortável e limpo

Cons:

De verdade não tenho um ponto que tenha incomodado

2026-08-25 • via Nuitee
A
Ami • couple • us
7
Pros:

Good location. Clean rooms. Small balcony.

Cons:

Rooms were not particularly charming:

2026-08-25 • via Nuitee
M
Mònica • solo_traveller • es
10
2026-08-24 • via Nuitee
R
René • couple • nl
8
Mooi en net hotel in het centrum van Pamplona
Pros:

Nette, ruime, moderne kamer met prima douche, wc en wastafel. Goed, ruim gesorteerd ontbijt (buffet). Vriendelijk personeel dat ook Engels sprak. Lift aanwezig. Parkeren op een eigen plek in een garage vlakbij het hotel is mogelijk.

Cons:

De bereikbaarheid met de auto is moeilijk, de navigatie snapt er niets van. Het lijkt of je op een wandelgebied rijdt.

2026-08-24 • via Nuitee
M
Marcos • couple • es
8
Impecable situación para conocer Pamplona.
Pros:

Su impecable situación. La atención del personal. Muy limpio. Camas muy cómodas. Muy bien insonorizado.

Cons:

Las almohadas eran pésimas. El gel de ducha es el peor que he visto nunca.

2026-08-24 • via Nuitee
M
MONTSERRAT • couple • es
8
Perfecto para una pequeña estancia en Osmplona.
Pros:

La ubicación y la comodidad .
El trato de la trabajadora fue estupendo.

2026-08-24 • via Nuitee
C
CARMEN • couple • es
9
Pros:

La ubicación, las instalaciones son nuevas, y está muy limpio.

2026-08-23 • via Nuitee
A
ana • solo_traveller • es
8
Pros:

Limpio y ubicación. Sin ruido

Cons:

Habitación muy pequeña y baño también

2026-08-23 • via Nuitee