Hotel Ciudadela Pamplona

Hotels
9 (2562 reviews)
13 Calle Ciudadela , Pamplona , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Cons:
Noise from outside due to central location
Some concerns about room size

Categories

Cleanliness
9.39
There are multiple mentions of cleanliness and rooms being very clean and well-kept.
Service
9.36
Consistently mentioned as excellent, with numerous positive comments about staff attentiveness and kindness.
Location
9.4
Frequent comments highlight the excellent and convenient location of the hotel.
Room Quality
8.35
Comments mention room size and some issues with natural light; however, overall comfort is noted.
Amenities
8.88
Amenities received mixed feedback, but overall were acceptable for the hotel tier.
Value for Money
8.84
Generally seen as good value, with some concerns about certain costs and policies, but mainly favorable.
Food and Beverage
8.39
Some complaints about the breakfast quality, but overall seen as adequate for the hotel's standard.
Overall Experience
9.36
The general sentiment is highly positive, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:55

Property Description

Convenient Location in Pamplona
Hotel Ciudadela Pamplona is centrally located, offering comfortable air-conditioned rooms with a terrace, free WiFi, and a bar for guests to unwind.

Cozy Rooms with Essential Amenities
Each room is equipped with a desk, flat-screen TV, private bathroom, and safety deposit box. Guests can enjoy a buffet or continental breakfast during their stay.

Explore Nearby Attractions
Located close to Pamplona Catedral, Town Hall, and Ciudadela Park, guests can easily visit popular points of interest. Additionally, the hotel provides a tour desk for further exploration.

Experience the best of Pamplona at Hotel Ciudadela Pamplona. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2562 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
M
Manuel • couple • es
10
Pros:

Situación en pleno centro. Limpio, camas cómodas, buenas instalaciones y modernas. El recepcionista muy atento.

Cons:

-

2026-03-25 • via Nuitee
Ángela • solo_traveller • es
10
2026-03-25 • via Nuitee
J
João • family_with_children • pt
9
2026-03-22 • via Nuitee
C
Chloé • family_with_children • fr
8
2026-03-21 • via Nuitee
M
Medina Irurita • family_with_children • co
8
Pros:

Muy buena ubicación, el personal atento y servicial

2026-03-20 • via Nuitee
Y
Yumer • couple • es
8
Excelente ubicación en pleno centro
Pros:

La zona perfecta en pleno centro.
En general limpieza atención del personal excelente.
La habitación precio calidad bien

Cons:

Que me hayan puesto una habitación sin vistas y que me cobrarán por cambiarme 20€ de más

2026-03-17 • via Nuitee
O
Olesya • family_with_children • es
5
Mucho ruido del exterior
Cons:

Imposible dormir, la cama incómoda y muchísimo ruido del exterior

2026-03-16 • via Nuitee
F
Fifo Diaz Revuelta • family_with_children • es
8
Pros:

Lo que mas me gustó la ubicacion
La habitación interior,decoración muuy básica y baño muuy pequeño
Relación calidad precio sin desayuno e interior=cara

Cons:

Baño muy pequeño,interior la habitación,

2026-03-16 • via Nuitee
M
Mircea • family_with_children • ro
10
Foarte bine
Pros:

Locația, hotelul,personalul,parcare apropiată (Baluarte)

Cons:

Parola furnizată nu era cea corecta,dar pentru o noapte de cazare nu a contat foarte mult!

2026-03-16 • via Nuitee
P
Pedro • solo_traveller • es
8
2026-03-14 • via Nuitee
K
Karls • family_with_children • gb
10
Satisfacción total
Pros:

Todo muy bien excelente

Cons:

En ningún momento vi nada que me haga sentir incómodo

2026-03-12 • via Nuitee
I
Ijram • couple • ma
8
2026-03-12 • via Nuitee
D
Dongwoo • solo_traveller • kr
8
Pros:

이른체크인 좋았습니다

Cons:

온풍기 바람이 침대 머리쪽으로 떨어져요

2026-03-11 • via Nuitee
D
Dairelis • couple • es
10
Pros:

Todo limpio, el café del bar exquisito.La ubicación perfecta.Todo cerca .El personal atento

2026-03-08 • via Nuitee
N
NELSON ENRIQUE • family_with_children • co
10
Pros:

Todo muy bonito

2026-03-08 • via Nuitee
M
martica12 • extended_group • es
9
2026-03-07 • via Nuitee
C
Carmen • solo_traveller • es
9
Excelente Relación Calidad/precio/Ubicación
Pros:

Colchón muy cómodo. Calefacción con regulación individual, a mi gusto y de fácil manejo. Balcón. Todo muy nuevo y limpio

Cons:

La habitación un poco pequeña. Pero realmente tenia todo lo imprescindible.

2026-03-06 • via Nuitee
F
Florencio • couple • us
9
Very good
2026-03-05 • via Nuitee
J
José Vicente • solo_traveller • es
9
Bien sitio
Pros:

El chico de recepción un gran tío

Cons:

La chica de la barra del bar en los desyunos

2026-03-05 • via Nuitee
P
Pilar • solo_traveller • es
8
Pros:

el resto bien

Cons:

el suelo de la ducha estaba rajado

2026-03-02 • via Nuitee