Hotel Ciudadela Pamplona

Hotels
9 (2936 reviews)
13 Calle Ciudadela , Pamplona , ES
+34 848 46 31 11

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Cons:
Noise from outside due to central location
Some concerns about room size

Categories

Cleanliness
9.39
There are multiple mentions of cleanliness and rooms being very clean and well-kept.
Service
9.36
Consistently mentioned as excellent, with numerous positive comments about staff attentiveness and kindness.
Location
9.4
Frequent comments highlight the excellent and convenient location of the hotel.
Room Quality
8.35
Comments mention room size and some issues with natural light; however, overall comfort is noted.
Amenities
8.88
Amenities received mixed feedback, but overall were acceptable for the hotel tier.
Value for Money
8.84
Generally seen as good value, with some concerns about certain costs and policies, but mainly favorable.
Food and Beverage
8.39
Some complaints about the breakfast quality, but overall seen as adequate for the hotel's standard.
Overall Experience
9.36
The general sentiment is highly positive, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:55

Property Description

Convenient Location in Pamplona
Hotel Ciudadela Pamplona is centrally located, offering comfortable air-conditioned rooms with a terrace, free WiFi, and a bar for guests to unwind.

Cozy Rooms with Essential Amenities
Each room is equipped with a desk, flat-screen TV, private bathroom, and safety deposit box. Guests can enjoy a buffet or continental breakfast during their stay.

Explore Nearby Attractions
Located close to Pamplona Catedral, Town Hall, and Ciudadela Park, guests can easily visit popular points of interest. Additionally, the hotel provides a tour desk for further exploration.

Experience the best of Pamplona at Hotel Ciudadela Pamplona. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2936 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
M
Miren Karmele • couple • es
10
Perfecta ubicación
Pros:

Ubicación muy buena. Personal muy amable. Desayuno completo

Cons:

Todo bien

2026-10-31 • via Nuitee
J
Jose Antonio • solo_traveller • es
9
Muy recomendable
Pros:

La funcionalidad, limpieza, ubicación y el trato recibido

2026-10-31 • via Nuitee
S
Sigrid • couple • de
8
Pros:

Die Lage war super. Um die Ecke herum fing dei Altstadt von Pamplona an. Man konnte alles zu Fuß machen. Es gab sogar eine Parkgarage (gegen Gebühr). Abends konnte man noch in der Bar etwas trinken (außer Sonntag Abend). Es hatte alles was man braucht und mehr als man für 2 Sterne erwartet.

Cons:

Das WLAN ist ausgefallen. Die Betten waren etwas hart und es gab eine Decke für das ganze Bett. Ist halt immer ein kleiner Kampf mit meinem Mann :-)

2026-10-30 • via Nuitee
G
Gemma • couple • es
7
2026-10-29 • via Nuitee
E
Eneko • couple • es
8
Céntrico pero ruidoso
Pros:

Ubicación muy céntrica, cerca de la plaza del Castillo

Cons:

Entorno muy ruidoso. Pasa mucha gente por la zona y las habitaciones no están bien aisladas acústicamente.

2026-10-29 • via Nuitee
I
Isabelle • couple • fr
8
Bon établissement mais insonorisation interne imparfaite
Pros:

Très bon emplacement, très propre, très confortable

Cons:

Bruits d’eau provenant d’une autre pièce durant la nuit

2026-10-29 • via Nuitee
E
Estefania • couple • es
10
Everything was great.
Pros:

Everything! Very comfortable room, bed and shower! Great location!

Cons:

Nothing. Everything was perfect!

2026-10-28 • via Nuitee
C
Chao • solo_traveller • cn
9
Pros:

clean room with balcony, nice reception, good location, wonderful experience in Pamplona

2026-10-27 • via Nuitee
G
guadalupe • couple • es
8
2026-10-26 • via Nuitee
M
Magdalena • solo_traveller • es
8
Pros:

Muy limpio, muy céntrico, y personal muy amable.

2026-10-26 • via Nuitee
J
Joselyn • extended_group • es
4
Muy caro para lo que llega a ser el hotel.
Pros:

La cama era súper cómoda, las mantitas que tenían eran súper cálidas y olían súper bien, el baño era grande.

Cons:

Está alado de algún bar, discoteca, hay mucho ruido a la noche hasta muy tarde de la madrugada, cuesta dormir con tanto ruido.

2026-10-25 • via Nuitee
S
Saskya • family_with_children • es
8
Pros:

La ubicación bastante céntrica

2026-10-24 • via Nuitee
M
Miren G. • couple • es
9
Pros:

Estaba todo nuevo y limpio y la atencion del personal muy buena.
Tiene una cafeteria con buen servicio y variedad gatronomica

Cons:

Nada

2026-10-24 • via Nuitee
F
Fermin Javier • couple • es
10
Buena situación, atención de personal, limpieza
Pros:

Limpieza , atención del personal, situación

2026-10-22 • via Nuitee
M
Marina Bantle • family_with_children • ar
10
Pros:

Todo de diez, la limpieza impecable, ubicación de 10

Cons:

Nada

2026-10-21 • via Nuitee
C
Carlotta • solo_traveller • it
8
2026-10-21 • via Nuitee
J
Jenifer • couple • es
9
2026-10-20 • via Nuitee
M
Masja • couple • nl
8
Prima plek voor een nachtje Pamplona!
Pros:

Kleine maar prima verzorgde, schone kamer en badkamer in het centrum. Geen geluid van buitenaf, terwijl er om de hoek een straat is vol restaurants. Ontbijt is prima en heerlijke tapas bij aankomst! 100 meter van P garage. Vriendelijk en behulpzaam personeel!

Cons:

Miste een plankje in de badkamer voor je toiletspullen.

2026-10-19 • via Nuitee
E
Elizabeth • solo_traveller • us
10
A Great Place to Stay
Pros:

The staff was great. At a time when many accommodations are switching to self check in and codes for access, it was wonderful to encounter true hospitality. Also, the room was super clean and comfortable with all needed amenities. Plus, I loved my balcony.

The location was perfect. And their bar/cafe was lovely..

Cons:

I didn't want to leave.

2026-10-19 • via Nuitee
M
Miguel • solo_traveller • es
9
Ubicación perfecta y muy confortable!
Pros:

Ubicación perfecta y muy confortable!

2026-10-17 • via Nuitee