Hotel Ciudadela Pamplona

Hotels
9 (2521 reviews)
13 Calle Ciudadela , Pamplona , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Cons:
Noise from outside due to central location
Some concerns about room size

Categories

Cleanliness
9.39
There are multiple mentions of cleanliness and rooms being very clean and well-kept.
Service
9.36
Consistently mentioned as excellent, with numerous positive comments about staff attentiveness and kindness.
Location
9.4
Frequent comments highlight the excellent and convenient location of the hotel.
Room Quality
8.35
Comments mention room size and some issues with natural light; however, overall comfort is noted.
Amenities
8.88
Amenities received mixed feedback, but overall were acceptable for the hotel tier.
Value for Money
8.84
Generally seen as good value, with some concerns about certain costs and policies, but mainly favorable.
Food and Beverage
8.39
Some complaints about the breakfast quality, but overall seen as adequate for the hotel's standard.
Overall Experience
9.36
The general sentiment is highly positive, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:55

Property Description

Convenient Location in Pamplona
Hotel Ciudadela Pamplona is centrally located, offering comfortable air-conditioned rooms with a terrace, free WiFi, and a bar for guests to unwind.

Cozy Rooms with Essential Amenities
Each room is equipped with a desk, flat-screen TV, private bathroom, and safety deposit box. Guests can enjoy a buffet or continental breakfast during their stay.

Explore Nearby Attractions
Located close to Pamplona Catedral, Town Hall, and Ciudadela Park, guests can easily visit popular points of interest. Additionally, the hotel provides a tour desk for further exploration.

Experience the best of Pamplona at Hotel Ciudadela Pamplona. Book your stay now for a memorable experience!

Check-in and check-out hours:

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2521 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
G
Gomez Rivas • couple • es
10
2026-02-14 • via Nuitee
D
david • solo_traveller • es
8
2026-02-13 • via Nuitee
A
Asier • solo_traveller • es
10
2026-02-12 • via Nuitee
J
José alberto • family_with_children • es
9
2026-02-08 • via Nuitee
C
Casas delgado • couple • es
10
Pros:

.

Cons:

.

2026-02-08 • via Nuitee
C
Carlos • couple • es
7
2026-02-08 • via Nuitee
A
Ana Belen • couple • es
7
2026-02-08 • via Nuitee
C
Cordoba Aredes • family_with_children • es
10
Pros:

Excelente todo.

2026-01-30 • via Nuitee
Álvaro • couple • cr
10
Pocos días pero cumplió las expectativas
Pros:

Muy céntrico y práctico

Cons:

Todo excelente

2026-01-30 • via Nuitee
D
Dmitrii • couple • es
10
2026-01-28 • via Nuitee
C
Christine Nataly • couple • es
10
2026-01-27 • via Nuitee
D
Demet • solo_traveller • gb
10
2026-01-26 • via Nuitee
N
Noe • couple • es
10
Bien para estar en el centro pero faltan detalles
Pros:

El hotel nos encantó. No se oye nada de ruido para estar en el centro y huele a limpio. Las camas son cómodas, la ducha del baño va muy bien

Cons:

En el baño había restos de la gente anterior en la papelera(estaba sin cambiar y sin rellenar gel…) el bar de abajo, el desayuno el primer día bajamos a las 10:15 y no tenían ni azúcar blanco, además la camarera de las mañanas era muy borde, al contrario que el camarero de la tarde que era majisimo

2026-01-25 • via Nuitee
I
Iranzu • couple • es
9
2026-01-25 • via Nuitee
D
Dolores • extended_group • es
9
2026-01-22 • via Nuitee
M
Moss • couple • es
8
2026-01-22 • via Nuitee
M
Miguel • solo_traveller • es
10
2026-01-22 • via Nuitee
M
Marta • family_with_children • es
8
2026-01-21 • via Nuitee
A
AMELIA • solo_traveller • es
10
2026-01-20 • via Nuitee
M
Milagros • extended_group • es
9
Acogedora
Pros:

La ubicación. Tuvimos un pequeño problema con la calefacción pero nos lo solucionaron muy rápido. Personal muy atento, muy limpio. Recomendable y para repetir.

Cons:

Nos coincidió jueves universitario y al ser tan céntrico se escucha el ruido de la calle, algo que el hotel no tiene culpa.

2026-01-20 • via Nuitee