Hotel Ciudadela Pamplona

Hotels
9 (2756 reviews)
13 Calle Ciudadela , Pamplona , es

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Cons:
Noise from outside due to central location
Some concerns about room size

Categories

Cleanliness
9.39
There are multiple mentions of cleanliness and rooms being very clean and well-kept.
Service
9.36
Consistently mentioned as excellent, with numerous positive comments about staff attentiveness and kindness.
Location
9.4
Frequent comments highlight the excellent and convenient location of the hotel.
Room Quality
8.35
Comments mention room size and some issues with natural light; however, overall comfort is noted.
Amenities
8.88
Amenities received mixed feedback, but overall were acceptable for the hotel tier.
Value for Money
8.84
Generally seen as good value, with some concerns about certain costs and policies, but mainly favorable.
Food and Beverage
8.39
Some complaints about the breakfast quality, but overall seen as adequate for the hotel's standard.
Overall Experience
9.36
The general sentiment is highly positive, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:55

Property Description

Convenient Location in Pamplona
Hotel Ciudadela Pamplona is centrally located, offering comfortable air-conditioned rooms with a terrace, free WiFi, and a bar for guests to unwind.

Cozy Rooms with Essential Amenities
Each room is equipped with a desk, flat-screen TV, private bathroom, and safety deposit box. Guests can enjoy a buffet or continental breakfast during their stay.

Explore Nearby Attractions
Located close to Pamplona Catedral, Town Hall, and Ciudadela Park, guests can easily visit popular points of interest. Additionally, the hotel provides a tour desk for further exploration.

Experience the best of Pamplona at Hotel Ciudadela Pamplona. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2756 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
I
Ion • extended_group • es
10
2026-05-30 • via Nuitee
F
Ferran • solo_traveller • pl
9
2026-05-29 • via Nuitee
I
Isabel • solo_traveller • es
3
Tienen que terner el aire acondicionado funcionando.
Cons:

El aire acondicionado no funcionaba y había que tener la ventana abierta para no asarse. En la calle, escándalo hasta la madrugada. Muy mal

2026-05-29 • via Nuitee
I
Irene • couple • it
10
Posizione Ottima, Staff cordiale e disponibile, comodo bar al di sotto dell’hotel con ottimi prodotti. È dotato di ascen
Pros:

Posizione Ottima per visitare il centro città, Staff cordiale e disponibile, comodo bar al di sotto dell’hotel con ottimi prodotti. È dotato di ascensore. Ci hanno consigliato il parcheggio Baluarte a 2 minuti di distanza e gestito per noi il pagamento del ticket

2026-05-29 • via Nuitee
L
Lilian • solo_traveller • ch
9
2026-05-29 • via Nuitee
C
Cecilia • couple • us
10
Great place at a very good price
Pros:

Perfect hotel to stay if you are doing the camino frances

Cons:

N/a

2026-05-29 • via Nuitee
J
Jan-Dirk • solo_traveller • nl
8
Pros:

Behulpzaam personeel

Cons:

Niet

2026-05-28 • via Nuitee
M
Maria • solo_traveller • us
10
Pros:

The front desk person was outstanding. Very helpful with information and best of all with a big smile... The hotel location was perfect for me. Near to the places I wanted to visit. Nice and super clean room. Excellent hotel

2026-05-28 • via Nuitee
M
Mercedes • solo_traveller • es
8
Pros:

Es un hotelito nuevo , mono y limpio, bien ubicado y con cafetería y terraza.

2026-05-27 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Nice room, helpful staff, good location.

Cons:

Room was quite small.

2026-05-27 • via Nuitee
H
Hector Rolando • solo_traveller • es
9
Muy agradable y tranquila.
Pros:

No desayune ahi, pero muy buena ubicación.

2026-05-27 • via Nuitee
H
Hattie • couple • gb
9
2026-05-27 • via Nuitee
M
MASSIMO • extended_group • it
9
2026-05-27 • via Nuitee
M
Marina • couple • es
8
2026-05-26 • via Nuitee
E
Erwin • extended_group • gb
8
2026-05-26 • via Nuitee
I
Iñigo • couple • es
9
2026-05-26 • via Nuitee
J
Jean • couple • us
10
Nice affordable hotel just outside of Pamplona’s old town.
Pros:

Large room with couch and desk. Breakfast at the hotel was excellent for a good price.

Cons:

Nothing

2026-05-26 • via Nuitee
P
PAOLA • solo_traveller • co
10
Limpio, comodo, personal gentil, desayuno muy completo.
Pros:

Todo, personal, limpio y muy comodo.

2026-05-26 • via Nuitee
P
PATRICIA • couple • ar
10
Muy buena opción en Pamplona
Pros:

La limpieza , la calidad de toallas Toallones y sábanas además de la muy buena ubicación

2026-05-26 • via Nuitee
J
Josetxo Iñaki • solo_traveller • es
9
Pros:

La habitación adaptada en la que estuve alojado es excelente y muy amplia

2026-05-26 • via Nuitee