Hotel Ciudadela Pamplona

Hotels
9 (2673 reviews)
13 Calle Ciudadela , Pamplona , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Cons:
Noise from outside due to central location
Some concerns about room size

Categories

Cleanliness
9.39
There are multiple mentions of cleanliness and rooms being very clean and well-kept.
Service
9.36
Consistently mentioned as excellent, with numerous positive comments about staff attentiveness and kindness.
Location
9.4
Frequent comments highlight the excellent and convenient location of the hotel.
Room Quality
8.35
Comments mention room size and some issues with natural light; however, overall comfort is noted.
Amenities
8.88
Amenities received mixed feedback, but overall were acceptable for the hotel tier.
Value for Money
8.84
Generally seen as good value, with some concerns about certain costs and policies, but mainly favorable.
Food and Beverage
8.39
Some complaints about the breakfast quality, but overall seen as adequate for the hotel's standard.
Overall Experience
9.36
The general sentiment is highly positive, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:55

Property Description

Convenient Location in Pamplona
Hotel Ciudadela Pamplona is centrally located, offering comfortable air-conditioned rooms with a terrace, free WiFi, and a bar for guests to unwind.

Cozy Rooms with Essential Amenities
Each room is equipped with a desk, flat-screen TV, private bathroom, and safety deposit box. Guests can enjoy a buffet or continental breakfast during their stay.

Explore Nearby Attractions
Located close to Pamplona Catedral, Town Hall, and Ciudadela Park, guests can easily visit popular points of interest. Additionally, the hotel provides a tour desk for further exploration.

Experience the best of Pamplona at Hotel Ciudadela Pamplona. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2673 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
A
Aitziber • couple • es
10
2026-05-09 • via Nuitee
O
Oscar • solo_traveller • us
10
Awesome stay
Pros:

Everything

2026-05-09 • via Nuitee
L
Laura • family_with_children • fr
8
Très bon rapport qualité prix
Pros:

Super staff, très agréable, grande chambre et très grand lit pour le prix super intéressant. La salle de bain aussi était très agréable.
La chambre était très propre.

Cons:

Rien à signaler.

2026-05-08 • via Nuitee
B
Benayga • extended_group • es
8
Genial
Pros:

La ubicación, la habitación muy cómoda.

2026-05-08 • via Nuitee
Y
Yo Yi • solo_traveller • br
8
Pros:

Recepcionista muito simpática e atenciosa
Limpeza muito boa , lençóis, toalhas bem lavados e cheirosos !

2026-05-08 • via Nuitee
S
Sunyoung • solo_traveller • au
9
Great place to stay.
Pros:

Private and clean.

2026-05-08 • via Nuitee
T
Teresa • solo_traveller • es
9
2026-05-08 • via Nuitee
N
Nadia • couple • es
10
2026-05-08 • via Nuitee
A
Andrea • solo_traveller • it
9
Pros:

La posizione centrale, la pulizia, l'accoglienza mi consentono di suggerire questa struttura ad amici che hanno intenzione di visitare Pamplona, non solo per la grande Fiesta del 6-7 Luglio

2026-05-07 • via Nuitee
M
María Teresa • solo_traveller • es
10
Pros:

Excelente ubicación y relación calidad precio. Muy recomendable.

2026-05-07 • via Nuitee
M
Muntsa • solo_traveller • es
10
Pros:

El tracte i atenció.
L' hotel està supernet.

2026-05-07 • via Nuitee
G
GERMAN Blazquez • family_with_children • es
10
Pros:

La amabilidad y el trato personal. Un placer volveré muchas gracias

Cons:

Todo bien

2026-05-07 • via Nuitee
E
Eduardo • couple • uy
8
2026-05-06 • via Nuitee
J
jiri • family_with_children • cz
8
Pros:

fine breakfast, cool location, friendly team crew

2026-05-06 • via Nuitee
A
Adriana • solo_traveller • mx
10
Excelente hotel y gran experiencia
Pros:

La ubicación del hotel es excepcional, muy céntrico. El personal es muy amable y su desayuno en la cafetería muy bueno.

Cons:

El baño del cuarto 105 no cerraba con llave. Es lo único

2026-05-06 • via Nuitee
P
Pilar • solo_traveller • es
9
Muy A Gusto
Pros:

Estaba muy buen ubicado y con todos los servicios necesarios

Cons:

Un poco pequeño para el precio

2026-05-05 • via Nuitee
D
Dan And Sheila • couple • ca
8
Great place for pilgrim doing Camino
Pros:

Clean with attached cafe

2026-05-05 • via Nuitee
L
Lisa • solo_traveller • us
9
2026-05-05 • via Nuitee
G
Gemma • family_with_children • es
10
Pros:

La ubicación perfecta,y todo muy limpio.

2026-05-05 • via Nuitee
M
Minoru • couple • jp
8
まあまあ良い部屋
Pros:

内装が綺麗で清潔

Cons:

部屋の条件にベランダ付きとあったが、実際には無かった

2026-05-05 • via Nuitee