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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Evening entertainment
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Security alarm
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic 17th-Century Building
Located in the heart of Penzance, The Union Hotel offers a unique stay in a historic 17th-century building. Enjoy traditional style rooms with excellent sea views of Mount's Bay, centrally heated with modern amenities like TV, radio, and tea/coffee facilities.
Dining at Hamilton’s Restaurant and Nelson’s Bar
Indulge in a full English breakfast at the theatre bar, a favorite spot of Charles Dickens. Hamilton’s Restaurant serves homemade dishes with local produce, while Nelson’s Bar offers free WiFi and live music on weekends for a vibrant atmosphere.
Explore Penzance’s Vibrant Scene
Immerse yourself in Penzance's vibrant scene with a variety of restaurants, cinemas, and theatres just minutes away. Experience Cornish cuisine and global menus, all within walking distance from the hotel.
Book your stay at The Union Hotel for a historic and lively Penzance experience.
Live music is played until midnight in the on-site bar every weekend, and occasionally on week days. Guests in the standard rooms or located on the first floor may experience disturbances. All guests are welcome to attend for free.
If you have any questions regarding this, please use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for £15 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Close to the sea
Didn’t get clean towels
Didn’t know what room we had
A very old-school style of hotel with clean, large and comfortable rooms upstairs. The bathroom was renovated, the breakfasts a good size and upstairs sitting areas were quite posh; the staff were helpful.
The downstairs was "tired" and smelled of cigarette smoke.
Central location to all amenities, characterful hotel
Room and twin beds were comfortable, shower was good. Staff were vey friendly.
Carpet on main stairs was tired and dirty!
Basic room suitable for a very short stay. Essentially, hotel used to sleep only.
Some towels/soap missing and no milk for coffee/tea in room. Contacted hotel to arrange for a takeaway breakfast as we were up early. They said they'd do us a continental breakfast. Asked at the hotel and they said they didn't do a continental breakfast! Organisation is quite lacking.
Excellent location, friendly and helpful staff. Great view of St Michael's Mount
Room was a bit basic, Hotel scruffy, not impressed with the food
Provided breakfast sandwiches as we were away from the hotel too early for breakfast. Suitable as a no frills, get your head down type of place (we were staying over for a few days of sea angling).
Some of the rooms I had booked had no towels/soap or long life milk for tea/coffee. Staff were pleasant but the hotel did seem rather disorganised.
Le personnel est très bien. L'hôtel serait super avec un grand refresh, vu son intérêt historique. Petit déjeuner bien, mais mal organisé et mal présenté. La gentillesse et l'amabilité du staff reste son atout majeur.
L'hôtel à besoin d'être rénové, indéniablement . Oubli quotidien de la part du housekeeping de vider les poubelles.
The entertainment
No shower.
dining room interesting as were the many sculptures / figure heads and pictures
Staff under huge pressure as obviously short of staff. Poor cleaning lady was still preparing our rooom when we arrived at 5.30pm!
Breakfast was served from 7.30a.m., essential for booking in for Scillonian by 0830a.m.
There was no mirror in shower room, also no hooks or rails, nowhere to dispose of sanitary waste, no holder for loo roll and no shelf or similar on which to put anything like sponge bags etc.
The hotel location and the staff in the pub
During our 3 days stay they never made the room and/or changed the towels
Very historic. Helpful staff . Clean
No lifts.
In a very good location for what we needed
Beautiful building but very tired and needing upgrading
room and breakfast adequate. OK for the price.
Room was good but needed attention.
The reception team needed to liase more with the staff who booked you in in the bar.
The event room
Unclean, understaffed, check in 4:30pm - Room not even cleaned, wet towels, bed unmade.
Poor breakfast service
Staff stressed and moody
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