Hanh Mai Hotel

Hotels
5.8 (4 reviews)
An Thoi , Phu Quoc , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Fence around pool
Badminton equipment
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Helpful staff
Affordable prices
Cons:
Poor cleanliness
Isolated location
Room quality issues

Categories

Cleanliness
4.3
The room has full tile finishing, and there was no hot water, which affected the cleanliness perception.
Service
7.8
The staff is very helpful, but communication was difficult due to language barriers.
Location
6.3
The location is very isolated and far from everything.
Room Quality
4.8
The condition of the room was unappealing due to all-tile finishes and lack of bedding.
Amenities
6.8
There is a swimming pool, although not fully utilized.
Value for Money
7.3
Affordable at $14 per day, but quality does not match expectations.
Food and Beverage
5.3
No specific reference found; assumed standard quality for this hotel tier.
Overall Experience
3.8
Overall experience felt lacking due to various negative aspects, despite some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 14:16

Property Description

Convenient Location in An Thoi, Phu Quoc Island
Located just 8 km from Ho Quoc Pagoda, Hanh Mai Hotel offers comfortable air-conditioned rooms with free WiFi.
Modern Amenities for a Relaxing Stay
Each room is equipped with a cable flat-screen TV, en suite bathroom, and some with mountain views and a seating area.
Exceptional Service and Accessibility
With a 24-hour front desk, guests can expect assistance at any time. Plus, the hotel is conveniently situated near Vinpearl Land Phu Quoc and Phu Quoc Prison.
Book your stay at Hanh Mai Hotel for a memorable experience on Phu Quoc Island.

Important information:

Please inform Hanh Mai Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.8
Based on 4 reviews
Cleanliness: 4.3
Service: 7.8
Location: 6.3
Room Quality: 4.8
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 5.3
Overall Experience: 3.8
T
Tymoteusz • couple • pl
7
Bardo ok
Pros:

Wszystko ok, super widok, ciekawe miejsce

Cons:

Trochę dziwnie, pokoje też takie jakieś nie za ładne

2026-03-28 • via Nuitee
I
Ilse • solo_traveller • fr
5
2026-03-12 • via Nuitee
F
Fabiooone • family_with_children • it
6
2026-03-01 • via Nuitee
V
Violetta • couple • ru
7
В целом так кринжово, что хорошо. Мне понравилось.
Pros:

Ресепшена нет, нашли чисто интуитивно хозяйку, заплатили сразу наличкой. Женщина приятного возраста, милая. Говорила с нами по вьетнамски, мы ей по английски. Божьим чудом диалог построился без переводчика. По английски знает только beer. Заплатили $14 за один день.

Cons:

В комнате отделка полностью кафелем, по ощущениям как в психушке. Под раковиной стоит бочка в которую стекает вода. Горячей воды вообще нет. Постельного белья тоже нет. Дали полотенце с хэлоу Китти. Есть бассейн, но заполнен только наполовину.

2026-02-28 • via Nuitee
M
MYKOLA • solo_traveller • de
9
2026-02-26 • via Nuitee
A
Ana Martins • family_with_children • pt
6
Pros:

O staff é muito prestativo.

Cons:

A comunicação é difícil porque não inglês nem percebem. A localização é muito isolada, longe de tudo só dá oara deslocar de grab ou moto. Os quartos são grandes mas muito quentes.

2026-02-08 • via Nuitee
T
Trần • family_with_children • vn
9
2025-07-21 • via Nuitee
T
Trần • family_with_children • vn
10
2025-07-17 • via Nuitee
T
Thomas • group • sg
3
Due to the insect invasions, not recommended.
Pros:

The room is very big, and the balcony offers a very nice view during the day.

Cons:

Theres no breakfast offered,
In the evening, the room gets flooded with insects.
You have basically to turn off the light the whole evening, otherwise these insects will come in in hundreds.
No mosquitoes, but bugs, flying ants, moths....
The next morning our balcony was flooded with insects, and also our room had many of them.

2023-04-18 • via Nuitee
N
Nguyet • group • vn
1
Bad
2022-11-21 • via Nuitee