Chalet-Hôtel Neige et Roc, The Originals Relais

Hotels
The Originals Relais
9.1 (456 reviews)
Route de Taninges , Samoëns , fr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service and friendly staff
Delicious food and a cozy atmosphere
Well-maintained facilities
Cons:
Some noise from outside due to lack of double glazing
A bit far from town for some guests

Categories

Cleanliness
9.04
The facilities are well maintained and clean.
Service
9.51
Service is highly praised, with friendly and attentive staff.
Location
9.05
The location is perfect for accessing the village and surrounding areas.
Room Quality
9
Rooms are spacious, well-decorated, and comfortable.
Amenities
9.03
Excellent amenities, including pools and spa facilities.
Value for Money
8.49
Great value considering the quality of service and experience.
Food and Beverage
9.54
Food quality is consistently praised, with delicious meals.
Overall Experience
9.11
Overall experience highly rated with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:35

Property Description

Charming Alpine Chalet Atmosphere
Immerse yourself in the traditional Alpine charm of Chalet-Hôtel Neige et Roc, where exposed timber and bright pinewood create a cozy and inviting ambiance.

Modern Comforts and Amenities
Experience the perfect blend of authentic style and modern comfort, from refined Savoyard cuisine to comfortable rooms with balconies offering stunning valley and mountain views. Indulge in leisure facilities including an indoor pool, sauna, hot tub, and more.

Extensive Leisure Facilities
From a games room and billiard room to a landscaped garden with heated pool, tennis courts, and a children's play area, there's something for everyone at Chalet-Hôtel Neige et Roc.

Book now for an unforgettable stay at our family-run mountain retreat!

Important information:

Please note that pets are not allowed in the restaurant.

In order to access the restaurant, breakfast area and bar (indoor or outdoor) as well as the Spa, gym, swimming pool area and conference rooms (indoor or outdoor) you will need to provide a completed vaccination form of at least 7-14 days or a negative PCR test of 72 hours.

Pets are allowed at the property, charges may apply 20€ per night per pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 456 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.05
Room Quality: 9
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.11
Y
Yves couple ch
8
Super séjour
Pros:

L’accueil, l’emplacement, la chambre, le parking, la piscine et le petit déjeuner. Parfait pour le séjour.

2026-08-07 via Nuitee
C
Christine solo_traveller fr
9
2026-08-07 via Nuitee
D
Dante couple ch
9
2026-08-07 via Nuitee
H
Henrik couple dk
9
2026-08-06 via Nuitee
J
Joanna couple gb
10
Very lovely stay!
Pros:

Steam room and sauna and jacuzzi for free. Loved the pool and sunbeds. Beautiful hotel and location in the Alps! Great staff!

Cons:

Room was muggy/mouldy smelling, needs an update, refurb and repaint! Maybe as we had a dog and had a dog friendly room so may of been the smell of previous dogs!

2026-08-06 via Nuitee
M
Marcel solo_traveller ch
9
2026-08-06 via Nuitee
O
olivia couple be
8
2026-08-05 via Nuitee
L
Liesbeth couple be
9
Ideaal verblijf als tussenstop en zelfs om langer te verblijven.
Pros:

Gezellig hotel, met aangename kamer en zonnig balkon. Ideale matras en zeer ruime badkamer.
10 min wandelen van het gezellig drukke samoëns en mogelijk om van het hotel wandelroutes te doen.

Cons:

Het hotel lag iets meer ingesloten dan verwacht en aan de weg.
Echter, geen geluidshinder in het hotel hierdoor.

2026-08-05 via Nuitee
K
koen couple be
10
Pros:

Zwembad, balkon, lekker gegeten

Cons:

Prima

2026-08-04 via Nuitee
A
agathe couple fr
8
Pros:

très bien

Cons:

la clé de la chambre trop lourde à porter dans la poche

2026-07-25 via Nuitee
E
Ebner solo_traveller at
8
2026-07-24 via Nuitee
Øyjordsbakken solo_traveller no
9
Pros:

Rent rom, veldig hyggelig personale og nydelig mat.
Bassenget var kjempe fint.

2026-07-21 via Nuitee
J
Jill family_with_children gb
8
We were very comfortable and hope to return
Pros:

Breakfast and dinner were excellent.
Dietary needs taken care of willingly
Great efforts were made to accommodate our massage request and excellent massage
Very comfortable bedroom, clean, modern bathroom with good shower
Room had balcony with two aspects so we could sit out of the wind and sun

Cons:

no air conditioning however the windows and door onto balcony provided enough air during very hot weather
no fridge but ice bucket provided when requested
bathroom window very stiff to open and close
no table on balcony but not important

2026-07-20 via Nuitee
A
audrey solo_traveller fr
9
Pros:

Les équipements, la propreté et l'amabilité du personnel

Cons:

Rien

2026-07-19 via Nuitee
M
Michael couple gb
9
Great value , location and staff
Pros:

Lovely hotel, lots of character and very clean. Great breakfast and the staff were very friendly - highly recommended

Cons:

Only because it was so hot, it would benefit from aircon in the bedrooms

2026-07-19 via Nuitee
S
Sandra couple fr
8
Très bien
Pros:

Superbe établissement

Cons:

Le prix du petit déjeuner 19euros

2026-07-18 via Nuitee
P
patricia couple fr
8
déconnection
Pros:

emplacement idéal , un peu à l'écart mais silencieux !!
piscines parfaites et propres
cocooning au restaurant juste fantastique

Cons:

il manquait la climatisation vraiment, très peu dormi ..
et le transat miséreux sur la terrasse , serait à changer et à améliorer ...

2026-07-18 via Nuitee
I
Ian couple gb
10
2026-07-16 via Nuitee
D
Deblonde solo_traveller be
10
Pros:

Chambre super avec terrasse et très propre et convivial

2026-07-16 via Nuitee
S
Sébastien solo_traveller fr
9
Pros:

La deco
le calme
L'emplacement

Cons:

Rien

2026-07-16 via Nuitee