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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Table tennis
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Ski storage
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Ski storage
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Television in common areas
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Playground on site
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Ski lessons on site
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Tennis lessons on site
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Self parking (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Indoor/outdoor pool
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Fishing nearby
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Health or beauty spa nearby
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Horse riding nearby
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Ski lift privileges
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Snow sports gear
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Swimming nearby
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Water tubing nearby
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Hosted evening meal (reserve)
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Electric bicycle charging station
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Charming Alpine Chalet Atmosphere
Immerse yourself in the traditional Alpine charm of Chalet-Hôtel Neige et Roc, where exposed timber and bright pinewood create a cozy and inviting ambiance.
Modern Comforts and Amenities
Experience the perfect blend of authentic style and modern comfort, from refined Savoyard cuisine to comfortable rooms with balconies offering stunning valley and mountain views. Indulge in leisure facilities including an indoor pool, sauna, hot tub, and more.
Extensive Leisure Facilities
From a games room and billiard room to a landscaped garden with heated pool, tennis courts, and a children's play area, there's something for everyone at Chalet-Hôtel Neige et Roc.
Book now for an unforgettable stay at our family-run mountain retreat!
Please note that pets are not allowed in the restaurant.
In order to access the restaurant, breakfast area and bar (indoor or outdoor) as well as the Spa, gym, swimming pool area and conference rooms (indoor or outdoor) you will need to provide a completed vaccination form of at least 7-14 days or a negative PCR test of 72 hours.
Pets are allowed at the property, charges may apply 20€ per night per pet.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children from 2 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The location
The service is horrible, specially the old blond receptionist who is the rudest and least professional person Ive met in my life. My first impression therefore was quite negative and I would never recommend such a place or return to this hotel. It is a shame to hire someone like this that ruins your stay from the start. Unwelcoming.
Dîner copieux et bon.
Bon petit déjeuner avec un choix important.
Le calme de l hôtel, et de l espace bien-être.
Propreté de l établissement et de l espace bien-être
Vriendelijk personeel, servicegericht
Good location, good food
Espace spa très bien aménagé et de la place pour tout le monde.
Repas du soir excellent et petit déjeuner bien achalandé pour tous (sucré comme salé)
Chambre très propre et fonctionnelle
Couple de propriétaire aux petits soins toute la journée et qui forme des équipes de jeunes serveurs (coaching et ajustement en direct), ce que nous avons trouvé positif.
Nous avons aimé ce côté "familial" de la structure.
S'il fallait relever quelque chose, ce serait simplement l'isolation phonique avec le couloir mais ce n'est qu'un détail.
rien ne manquait excellent. magnifique déco.très beau SPA.très bon menu.très bon acceuil.
Nous avons beaucoup aimé le charme de l’hôtel, la décoration soignée et l’ambiance chaleureuse. Le spa est un véritable atout, parfait pour se détendre après une journée de balade. L’emplacement central est idéal, tout est accessible à pied.
La seule chose que nous avons un peu moins appréciée est l’odeur persistante dans l’appartement à notre arrivée. Il a fallu bien aérer la chambre pour retrouver une atmosphère agréable.
Le séjour a été particulièrement agréable, dans un cadre convivial et décoré avec goût, offrant une atmosphère personnalisée. La suite était parfaite et le petit déjeuner, généreux et savoureux. Même la chienne de la famille s’y est sentie très bien, ce qui a rendu l’expérience encore plus plaisante.
rien
L'ensemble de l'hôtel et le personel était agréable.
La literie un peu trop ferme.
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