Hotel La Castellana

Hotels
7.9 (5 reviews)
Av. Brasil 102 , Santiago , cl

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Children allowed
Pets allowed

Facilities

Family rooms
Pets allowed
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
La tranquilidad
Cons:
Cleanliness issues
High price for the experience

Categories

Cleanliness
6.43
Reports suggest that cleanliness standards were below expectations.
Service
8.9
Standard service quality for this hotel tier.
Location
8.94
Standard quality for this hotel tier.
Room Quality
7.89
Room quality was acceptable but could be improved.
Amenities
7.92
Standard amenities offered, nothing exceptional.
Value for Money
7.38
Considered not great value unless priced lower.
Food and Beverage
7.43
Food and beverage options were below expectations.
Overall Experience
8.3
An overall experience that met basic needs but had significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:16

Property Description

Welcome to Hotel La Castellana!

Convenient Location: Situated in Santiago, our hotel is just a short distance from popular attractions such as Costanera Center and the Chilean National Museum of Fine Arts.

Comfortable Accommodation: Enjoy the convenience of free WiFi and a private bathroom with a shower in every room. Bed linen and other essentials are also provided for a comfortable stay.

Excellent Facilities: Take advantage of our tour desk to help you explore the city effortlessly.

Experience the best of Santiago at Hotel La Castellana. Book your stay now!

Important information:

Please note that guests must inform the property their expected arrival time.

All Chilean citizens, resident foreigners and foreigners must pay an additional fee (IVA) of 19%. Rates and additional fees must be paid in local currency.
This additional fee (IVA) is not included in the hotel rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 5 reviews
Cleanliness: 6.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.3
R
Rolando • solo_traveller • cl
10
Pros:

La tranquilidad

2026-01-19 • via Nuitee
J
JOSE LUIS • family_with_children • es
4
...muy bizarro. Aceptable si fuera más económico. Nos fuimos tras la primera noche. Aunque
Cons:

Todo muy....

2025-08-17 • via Nuitee
J
Jessica o. • couple • co
8
2025-07-03 • via Nuitee
N
Noelle • with friends • gb
8
friendly and good value
Pros:

the staff were very helpful. the room was quiet. the shower was hit

Cons:

a little run down but good value

2023-01-05 • via Nuitee
P
Piotr • solo traveller • pl
4
Disappointing
Pros:

quite close from Los Heroes, otherwise to avoid.

Cons:

Tiny room, no hot water, cold in the night, smelly blanket, wifi didn't reach my room.

2022-08-29 • via Nuitee