Shymkent Grand Hotel

Hotels
9 (3142 reviews)
Prospekt Respubliki 6A , Shymkent , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Variety in amenities
Good food quality
Cons:
Inconsistent service
Noise issues
Some rooms outdated

Categories

Cleanliness
8.46
Cleanliness was generally satisfactory, though a few mentions of unclean items were noted.
Service
9.43
Service received praise for friendliness, despite some inconsistency.
Location
9.47
Location was highlighted as a strong point.
Room Quality
8.42
Room quality varied, with some comments about outdated decor.
Amenities
9.45
Amenities were well received, with specific compliments on breakfast offerings.
Value for Money
8.91
Good perceived value based on overall experience.
Food and Beverage
8.46
Food quality was good, but variety at breakfast could be improved.
Overall Experience
9.43
Overall experience was positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:30

Property Description

Luxurious Accommodations
Indulge in comfort and style with our well-appointed rooms featuring balconies, TVs, and minibars. Enjoy modern conveniences like air conditioning and private bathrooms for a relaxing stay.

Dining and Entertainment
Start your day with a delicious breakfast at our restaurant or explore the nearby dining options. Unwind at the lobby bar or order room service for a cozy night in. Experience a range of activities from cycling to karaoke, and even a thrilling on-site water park.

Prime Location
Conveniently situated near Mir Fantaziy Park, our hotel offers easy access to Abay Park, shopping areas, and transportation hubs. Whether you're here for leisure or business, Shymkent Hotel is your perfect choice.

Ready to experience luxury and convenience? Book your stay at Shymkent Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 3142 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
Валида • couple • kz
5
2026-06-13 • via Nuitee
B
Bakhytzhan • extended_group • kz
10
2026-06-13 • via Nuitee
N
NAGIMA • solo_traveller • kz
5
2026-06-12 • via Nuitee
S
Snezhana • family_with_children • ca
9
Staff made our stay memorable as they were very helpful and accommodating.
Pros:

Staff was welcoming and helpful.

Cons:

N/A

2026-06-10 • via Nuitee
Z
Zhanna • couple • kz
10
2026-06-10 • via Nuitee
Z
Zaure K. • solo_traveller • kz
7
Pros:

Завтраки

Cons:

В номере пахло табачным дымом, хотя я попросила номер некурящий . Полотенца и халаты очень уставшие 🤦 серые 🤦

2026-06-08 • via Nuitee
A
Amina • solo_traveller • kz
10
Pros:

Просторные и большие номера, удобное расположение

2026-06-08 • via Nuitee
Рустам • solo_traveller • kz
10
2026-06-07 • via Nuitee
H
humphry • solo_traveller • at
10
Tolles Stadthotel
Pros:

Sehr freundliches und professionelles Personal. Motorrad konnte direkt neben dem Hotel abgestellt werden. Zimmer und Bad einwandfrei. Sehr gutes Frühstücksbuffet. Gute Lage zur Fußgängerzone.

2026-06-06 • via Nuitee
R
rolf • solo_traveller • au
8
Pros:

I was pleasantly surprised how well this government owned hotel was run, good communication with staff, helpful in any way. Restaurants left and right of the hotel, shopping and other restaurants around the corner, easy for sightseeing on foot or by Yandex taxi. There is not that much of sightseeing to do but for two days that will cover it .

Cons:

The coffee at breakfast needs a major improvement, it didn't even smell from coffee, anyway there are other options, like tea or juice and a good variety of food on offer

2026-06-05 • via Nuitee
Венера • couple • kz
10
Cons:

Мы часто останавливаемся в этой гостинице, единственный минус, это подушки)), пора их заменить

2026-06-04 • via Nuitee
G
GULBAGI • solo_traveller • kz
9
2026-06-04 • via Nuitee
Амансулу • solo_traveller • kz
10
Pros:

Уже несколько раз мы здесь заселялись. Все рядом. Чисто аккуратно, вежливый персонал 🌹💝😘 Если будем в Шымкенте, ещё приедем

2026-06-03 • via Nuitee
A
Alyona • solo_traveller • kz
10
2026-06-02 • via Nuitee
A
Alberto Enrique • solo_traveller • es
7
Pros:

Ubicación. Pleno centro de la ciudad.

2026-06-01 • via Nuitee
A
Aleksandr • solo_traveller • il
6
Pros:

Персанал

Cons:

Номера большие но не уютные

2026-06-01 • via Nuitee
J
Jongchan • couple • kr
6
Pros:

위치좋음

Cons:

방이좀 너무 좁아 ㅠㅠ

2026-06-01 • via Nuitee
E
Elmira • extended_group • kz
3
2026-05-31 • via Nuitee
M
Muhammed • family_with_children • kg
7
2026-05-31 • via Nuitee
Антон Александрович • solo_traveller • ru
10
Pros:

Все завтраки, персонал, номер

Cons:

Все было отлично

2026-05-30 • via Nuitee