Hotel Restaurante Zelaa

Hotels
8 (500 reviews)
Poligono Elbarrena, 32 , Zaldibia , es

listing image 1
Show all photos
Children allowed

Facilities

Air conditioning
Restaurant
Terrace
Lift / Elevator
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Free wired internet
See all facilities

Review Highlights

Pros:
Empathetic staff
Good value for money
Convenient location
Cons:
Uncomfortable mattresses
Inadequate cleaning

Categories

Cleanliness
7.5
There were complaints regarding the cleaning service, specifically about the lack of thorough cleaning.
Service
8.5
Many guests praised the attentiveness of the staff and their quick resolution of issues.
Location
8
Some liked the location for its tranquility and proximity to nearby towns, while some pointed out it's a bit far from the village.
Room Quality
7
Reviews mentioned uncomfortable mattresses and outdated textiles.
Amenities
8.5
The hotel provides essential amenities including on-site parking and adequate facilities.
Value for Money
8.5
Guests felt that the hotel offered good value for the price.
Food and Beverage
8
Dining options were liked, but not much feedback was available.
Overall Experience
8
Most guests reported a generally pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:50

Property Description

Mountainous Surroundings
Hotel Restaurante Zelaa offers a picturesque escape surrounded by majestic mountains in the charming Basque town of Zaldivia.

Stylish Basque Restaurant
Indulge in the flavors of the region at the hotel's stylish Basque restaurant, offering a culinary experience that perfectly complements the beautiful surroundings.

Modern Amenities
Relax in modern rooms featuring free Wi-Fi, flat-screen TVs, air conditioning, and central heating, ensuring a comfortable stay.

Experience the beauty of the Basque country at Hotel Restaurante Zelaa. Book your stay now for an unforgettable mountain retreat.

Important information:

Please let Hotel Restaurante Zelaa know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that the GPS coordinates are: 43º 2' 46'' N / 2º 9' 14'' W).

Any special requests are subject to agreement by the property and cannot be guaranteed.

- Please send the billing information indicating company name, address, postal code and CIF.

RECEPTION HOURS 07:00AM - 23:00PM
EXCEPTIONS NOTIFY THE HOTEL BY PHONE.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

Location

Guest Reviews

8
Based on 500 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8
Room Quality: 7
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
A
Adam • family_with_children • es
10
2026-04-10 • via Nuitee
F
Fernando • couple • es
10
Pros:

La zona es muy tranquila y hay aparcamiento gratuito en el exterior al menos el fin de semana, ya que hay empresas alrededor y no sé si está muy lleno entre semana.w

2026-04-09 • via Nuitee
A
Antonio • couple • es
10
Lo recomiendo 100%
Pros:

Me gustó todo del alojamiento, la ubicación perfecta ya que ofrece mucha tranquilidad y relax, la habitación muy amplia y limpieza imposible de mejorarla, lo guardo como favorito y estoy seguro de que repetiremos!!!

2026-04-05 • via Nuitee
B
Bilal • solo_traveller • be
4
Pros:

L’hôtel est globalement propre et très calme, ce qui est appréciable pour se reposer.

Cons:

les matelas sont extrêmement inconfortables. J’ai très mal dormi et je suis reparti avec de fortes douleurs au dos. On sent presque les ressorts à travers le matelas, ce qui rend le sommeil vraiment difficile. C’est dommage, car cela gâche totalement l’expérience malgré le reste qui est correct.

2026-04-03 • via Nuitee
E
Exposito Sisniega • family_with_children • es
8
2026-04-03 • via Nuitee
L
Luis Manuel • couple • es
8
2026-04-02 • via Nuitee
E
Esther Caro García • couple • es
10
2026-03-29 • via Nuitee
S
Saskia • couple • gb
6
Decent hotel, not special in any way but good enough.
Pros:

Big bathroom, nice shower, pretty quiet.

2026-03-28 • via Nuitee
Y
Yasmin • couple • de
9
2026-03-27 • via Nuitee
M
Maria • couple • es
8
2026-03-23 • via Nuitee
C
CRISTINA • couple • es
10
2026-03-23 • via Nuitee
I
Irene • couple • es
7
Buen hotel de paso
Pros:

Habitación y baño espaciosos y limpios. Posibilidad de aparcamiento

Cons:

El entorno, está en un polígono

2026-03-22 • via Nuitee
C
Christian • couple • es
7
2026-03-22 • via Nuitee
J
Jon • extended_group • es
9
Muy agusto
Pros:

El trato

Cons:

Las camas un poco justas

2026-03-21 • via Nuitee
B
Begoña • couple • es
8
2026-03-19 • via Nuitee
M
Miguel Ángel • solo_traveller • es
8
Pros:

Las habitaciones versus calidad precio

Cons:

Nada destacable aunque poca oferta de restauración

2026-03-09 • via Nuitee
J
Jessica • couple • es
10
2026-03-08 • via Nuitee
A
Anselmo18 • extended_group • es
8
Como en casa
Pros:

El trato cercano

Cons:

la distancia hasta Ordizia

2026-02-28 • via Nuitee
J
Josadac • solo_traveller • mx
9
2026-02-09 • via Nuitee
G
GERMAN • solo_traveller • es
10
Pros:

Personal atento. Habitación impecable. Tranquilidad

Cons:

Por decir algo, está a 1 km del centro

2026-02-08 • via Nuitee