Hotel Zelaa

Hotels
8 (595 reviews)
Poligono Elbarrena, 32 , Zaldibia , es

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Lift / Elevator
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Empathetic staff
Good value for money
Convenient location
Cons:
Uncomfortable mattresses
Inadequate cleaning

Categories

Cleanliness
7.5
There were complaints regarding the cleaning service, specifically about the lack of thorough cleaning.
Service
8.5
Many guests praised the attentiveness of the staff and their quick resolution of issues.
Location
8
Some liked the location for its tranquility and proximity to nearby towns, while some pointed out it's a bit far from the village.
Room Quality
7
Reviews mentioned uncomfortable mattresses and outdated textiles.
Amenities
8.5
The hotel provides essential amenities including on-site parking and adequate facilities.
Value for Money
8.5
Guests felt that the hotel offered good value for the price.
Food and Beverage
8
Dining options were liked, but not much feedback was available.
Overall Experience
8
Most guests reported a generally pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:50

Property Description

Mountainous Surroundings
Hotel Restaurante Zelaa offers a picturesque escape surrounded by majestic mountains in the charming Basque town of Zaldivia.

Stylish Basque Restaurant
Indulge in the flavors of the region at the hotel's stylish Basque restaurant, offering a culinary experience that perfectly complements the beautiful surroundings.

Modern Amenities
Relax in modern rooms featuring free Wi-Fi, flat-screen TVs, air conditioning, and central heating, ensuring a comfortable stay.

Experience the beauty of the Basque country at Hotel Restaurante Zelaa. Book your stay now for an unforgettable mountain retreat.

Important information:

Please let Hotel Restaurante Zelaa know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that the GPS coordinates are: 43º 2' 46'' N / 2º 9' 14'' W).

Any special requests are subject to agreement by the property and cannot be guaranteed.

- Please send the billing information indicating company name, address, postal code and CIF.

RECEPTION HOURS 07:00AM - 23:00PM
EXCEPTIONS NOTIFY THE HOTEL BY PHONE.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 595 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8
Room Quality: 7
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
A
Anastasio • solo_traveller • es
7
Cons:

La cama necesita ser cambiada

2026-08-15 • via Nuitee
C
Christelle • family_with_children • fr
10
Pros:

possibilité de prendre un petit déjeuner ou un déjeuner sur place, à des tarifs intéressants. Chambre propre bien équipée, petit frigo, parking facile et gratuit devant l'hôtel.

2026-08-14 • via Nuitee
V
Vitalii • couple • ua
7
Подходит для ночевки по дороге
Pros:

Нормальный придорожный отель, подходит для путешествий на автомобиле. Есть свое кафе .

Cons:

В душе не мешало бы повесить полочку для шампуня, мыла. Полотенца были синтетические

2026-08-13 • via Nuitee
M
mitja • solo_traveller • si
7
2026-08-10 • via Nuitee
A
AngDD • solo_traveller • gb
8
Pros:

Rooms were clean, comfortable and spatious

2026-08-10 • via Nuitee
F
Francisco • extended_group • es
10
2026-08-10 • via Nuitee
R
Raul • couple • es
8
Volveremos
Pros:

Muy amable el hombre que nos atendió a la llegada, muy fácil de entrar con tu tarjeta, no se oyen ruidos y limpieza de habitación diaria.

Cons:

Nada resaltable.

2026-08-10 • via Nuitee
H
Hicham • extended_group • es
8
Muy recomendable
2026-08-09 • via Nuitee
A
Andrea • couple • es
8
2026-08-09 • via Nuitee
R
Ramona • solo_traveller • es
6
Pros:

La ubicación y zona tranquila.

Cons:

El colchón que era nefasto para tirarlo al vertedero.

2026-08-09 • via Nuitee
M
Marta • couple • es
6
2026-08-08 • via Nuitee
M
Maria Dolores • family_with_children • es
9
2026-08-07 • via Nuitee
J
JonZia • solo_traveller • lt
10
2026-08-07 • via Nuitee
L
Laura • extended_group • es
10
2026-08-06 • via Nuitee
A
Anne • family_with_children • de
8
Zweckmässig gut.
Pros:

Zimmer waren sauber und modern. Lage ist gut als Durchgangsstopp. Personal freundlich.

Cons:

Wir sind Samstag Abends gegen 21.45 Uhr angekommen. Zu dieser Zeit war es unmöglich etwas zu essen zu bekommen. Auch nicht im nahe gelegenen Ort. Auch Getränke Ausschank nur bis 22 Uhr und das eher wiederwillig. Das war für uns eher ärgerlich.

2026-08-06 • via Nuitee
A
Ana • family_with_children • es
7
2026-08-06 • via Nuitee
F
fatima • family_with_children • fr
8
Très bon rapport qualité prix
Pros:

Très bon rapport qualité prix pour une nuit. Chambre propre spacieuse. Non loin de San Sebastian
Top pour une halte sur la route

2026-08-05 • via Nuitee
A
Adel • solo_traveller • be
9
2026-08-05 • via Nuitee
I
Isabelle • couple • fr
9
2026-08-05 • via Nuitee
D
Daniela • couple • es
10
2026-08-04 • via Nuitee