Vila Santa Hotel

Hotels
7 (1024 reviews)
Rua Barão Do Rio Branco, 243 , Aparecida , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Concierge service
See all facilities

Review Highlights

Pros:
Attentive service
Good value for money
Cons:
Cleanliness issues
Room conditions needing improvement

Categories

Cleanliness
5.96
Feedback about dirty rooms and unhygienic conditions.
Service
7.93
Most guests mentioned attentive and helpful staff.
Location
8.47
Many appreciated the central location close to attractions.
Room Quality
6.42
Mixed feedback on room conditions; some had issues.
Amenities
6.45
Several complaints about limited amenities.
Value for Money
7.41
Generally perceived as good value, with some exceptions.
Food and Beverage
5.96
Complaints about cleanliness and quality of food.
Overall Experience
7.43
Overall positive experience despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:32

Property Description

City Views and Room Service
Enjoy stunning views of the city from Vila Santa Hotel and indulge in convenient room service during your stay. The rooms are equipped with modern amenities like a flat-screen TV, minibar, and cozy bed linen for a comfortable experience.

Outdoor Pool and Free WiFi
Relax by the outdoor pool or take a refreshing dip after a day of exploring Aparecida. Stay connected with complimentary WiFi available throughout the property, perfect for sharing your travel adventures with friends and family.

Concierge Service and Nearby Attractions
Let our friendly staff assist you with any information you need to navigate the area easily. Explore popular attractions such as the National Sanctuary and Nossa Senhora da Aparecida Observatory located just a short distance away. Book your stay at Vila Santa Hotel for a memorable experience in Aparecida.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1024 reviews
Cleanliness: 5.96
Service: 7.93
Location: 8.47
Room Quality: 6.42
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 5.96
Overall Experience: 7.43
M
Marcia Maria • couple • br
8
Pros:

Funcionário que nos recepcionou extremamente educado

2026-04-04 • via Nuitee
L
Luís • family_with_children • br
9
Maravilhosa,super recomendo.
Pros:

Localização maravilhosa perto de tudo principalmente da rodoviária, pois fui de ônibus e queria melhor acessibilidade para minha mãe, o café da manhã é muito bom,no último dia almocei e jantei lá e o tempero muito bom.
Super recomendo!

Cons:

Não a questionar.

2026-04-04 • via Nuitee
C
Célio • family_with_children • br
9
Super recomendo
Pros:

Quarto limpo banheiro limpo ar condicionado tv tudo ótimo

2026-04-01 • via Nuitee
V
Vander • couple • br
5
Pros:

Pontos positivos, café da manhã padrão. Wifi e televisão e Ar condicionado são bons.

Cons:

Boxe apertado, água do banho molha todo banheiro, pois sai para fora no chão. Janela do banheiro tem que cobrir com uma toalha, senão é visto. Lixeira sem tampa. Recepcionistas antipáticos.

2026-04-01 • via Nuitee
W
Welington Lavras de Lima • couple • br
9
Pros:

De tudo ...

Cons:

Nada a comentar

2026-04-01 • via Nuitee
M
Marlei • solo_traveller • br
8
Pros:

Tranquilo

Cons:

.

2026-03-31 • via Nuitee
J
Jonas • family_with_children • br
10
2026-03-30 • via Nuitee
C
Cassia • solo_traveller • br
10
Pros:

Gostamos de tudo neste hotel, principalmente o fato de poder levar nosso pet.

Cons:

Tudo perfeito.

2026-03-30 • via Nuitee
M
Márcia • solo_traveller • br
6
Melhoras!
Pros:

A tranquilidade do local, localização, fácil acesso a tudo, atendimento bom.

Cons:

Precisa melhorar a limpeza dos quartos, faltou papel higiênico no banheiro, ao procurar um atendimento não encontrei ninguém na recepção, o café da manhã no sábado estava bem desorganizado, faltava xícaras, pratos, uma senhora só na cozinha pra dar conta de muitas coisas.

2026-03-30 • via Nuitee
C
cristiane • family_with_children • br
1
Péssimo, nao recomendo
Pros:

Nada

Cons:

Quarto com cheiro forte de tinta, chuveiro todo entupido e bica da pia pingando. Pedimos para trocar de quarto. Novo ar nao funcionava, sem frigobar e descobrimos que o disjuntor estava em curto poos quando ligava o chuveiro desligava o ventilador de teto.

2026-03-29 • via Nuitee
M
Maxwell • family_with_children • br
10
Pros:

Tudo perfeito desde a recepção ao quarto. Atendente prestativos. Tudo muito limpo e confortável. Café da manhã top. Super recomendo ótimo custo benefício.

2026-03-28 • via Nuitee
U
Ulisses • solo_traveller • br
10
Pros:

Do atendimento os colaboradores muitos
atençiosos a localização ótima eu recomendo

2026-03-28 • via Nuitee
F
F. da Silva • solo_traveller • br
5
Pros:

O hotel tem acomodações razoáveis...

Cons:

A localização é péssima

2026-03-26 • via Nuitee
B
BISPO • couple • br
10
2026-03-23 • via Nuitee
M
MARIA CALAUDIA • couple • br
7
BOM ATENDIMENTO .PREÇO BOM
Pros:

LOCALIZAÇÃO BOA . BOM ATENDIMENTO

2026-03-23 • via Nuitee
A
Ana Paula • couple • br
4
2026-03-22 • via Nuitee
F
Filipe Antonio • family_with_children • br
6
2026-03-22 • via Nuitee
M
Morais e Silva • solo_traveller • br
7
2026-03-21 • via Nuitee
H
Hamilton • couple • br
9
2026-03-20 • via Nuitee
V
Valter • family_with_children • br
10
Pros:

Funcionários bem atenciosos

Cons:

Meu ar condicionado não tava gelando

2026-03-20 • via Nuitee