By the River Hotel Complex

Hotels
9.1 (25 reviews)
Knezhanska Laka area , Balkanets , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Quality food
Cons:
No air conditioning
Pool temperature issues

Categories

Cleanliness
8.29
Cleanliness was not explicitly mentioned, assigned a lower rating for safety.
Service
9.76
Excellent service from staff, as highlighted in the reviews.
Location
9.3
Very good location as noted in the reviews.
Room Quality
8.75
Well-maintained rooms mentioned positively.
Amenities
8.78
Amenities like the pool are good, but some issues noted.
Value for Money
9.24
Good value for the price based on general feedback.
Food and Beverage
9.29
Breakfast and restaurant food praised in the reviews.
Overall Experience
9.36
Overall positive experience, reflecting the high overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:28

Property Description

Scenic Mountain Views and Outdoor Pool
By the River Hotel Complex in Balkanets offers picturesque mountain views and a refreshing outdoor pool for guests to enjoy. The perfect setting for a relaxing getaway surrounded by nature.

Comfortable Rooms and Ski-to-Door Access
The hotel's rooms are designed for comfort, featuring amenities such as TV with cable channels and private bathrooms. With ski-to-door access, guests can easily hit the slopes for a day of adventure.

Activities for Every Interest
From skiing and horse riding to playing darts, there is no shortage of activities to keep guests entertained. Explore the beautiful surroundings or simply unwind by the pool with a drink from the bar.

Experience the perfect blend of relaxation and adventure at By the River Hotel Complex. Book your stay now for an unforgettable getaway.

Important information:

Please note that there is a library with variety of Bulgarian books.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for BGN 10 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for BGN 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 25 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
V
Vencislava • couple • bg
10
2025-11-18 • via Nuitee
E
Emil Angelov • family_with_children • bg
9
2025-10-08 • via Nuitee
Денчева • extended_group • bg
10
Много добро местоположение, отлично обслужване от персонала
Pros:

Закуската е прекрасна, както и останалото от кухнята на ресторанта.пМного добре поддържани стаи,двор, басеин,персонала е много отзивчив, както и собственика на комплекса.

2025-10-06 • via Nuitee
Галина • family_with_children • bg
10
2025-09-15 • via Nuitee
T
Tihomir • family_with_children • bg
10
2025-09-12 • via Nuitee
Светослава • couple • bg
10
2025-09-07 • via Nuitee
D
Danail • family_with_children • bg
9
2025-09-02 • via Nuitee
M
Martin Angelov • family_with_children • bg
9
2025-08-21 • via Nuitee
D
Daniel • family_with_children • bg
10
2025-08-15 • via Nuitee
E
Evgeniq • couple • bg
6
Cons:

Няма климатик

2025-08-10 • via Nuitee
P
PLAMEN • couple • es
10
Pros:

Tranquilidas

Cons:

No se

2025-08-05 • via Nuitee
G
Georgi • solo_traveller • es
8
2025-08-02 • via Nuitee
M
Mimi • family with young children • us
8
Good for the price
Pros:

Staff is good

Cons:

Pool temperature

2025-07-19 • via Nuitee
A
Aleksandrs • young couple • lv
8
Very good
Pros:

Great location in the mountain valley, good size room, nice views from the balcony. Swimming pool looked well kept, other guests were actively using it. Simple restaurant on site for both breakfast and dinner. Friendly staff.

Cons:

The room could have had a mini fridge. Also there was a bit of sewer scent in the bathroom. Both interior and exterior have had their best days, but still in OK condition.

2024-09-14 • via Nuitee
V
Veronika • group • bg
10
Exceptional
2024-08-31 • via Nuitee
H
Hamid • family with young children • fr
3
Poor
Pros:

Location
Swimming pool
Landscape
Bedding in one of the rooms

Cons:

- Stinking bathrooms, strong smell of sewer (all the time)
- Dirty kettle from the previous occupant, no glasses, nor any other equipment whatsoever.
- Old and cheap furniture
- Shower not separated from the restroom and no squeegee present or any other equipment for draining the shower water. So you end up with your feet deep in water.
- Shampoo and body gel only for the first night.
- Very dim light

2024-08-01 • via Nuitee
S
Stanislav • young couple • bg
9
Superb
2023-12-20 • via Nuitee
V
Valery • young couple • bg
10
Exceptional
2023-09-04 • via Nuitee
Колева • young couple • bg
9
Superb
2023-07-30 • via Nuitee
E
Elena • young couple • bg
7
Good
2023-07-20 • via Nuitee