Orbi Palace Hotel Official

Hotels
7.6 (882 reviews)
Didveli, Bakuriani , Bakuriani , ge

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Ironing service
Hammam
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Dirty rooms
Poor service
Unreliable amenities

Categories

Cleanliness
4.68
Multiple reviews cite dirty rooms and poor maintenance.
Service
8.15
Some reviews reported poor service, particularly regarding handling complaints.
Location
9.69
Location mentioned positively in some reviews.
Room Quality
5.64
Rooms described as neglected and not in good condition.
Amenities
7.67
There were mentions of missing amenities like spa service.
Value for Money
9.13
Value perception affected by room quality and lack of amenities.
Food and Beverage
9.18
Not mentioned but assumed standard for hotel tier.
Overall Experience
6.65
General sentiment very negative based on multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:24

Property Description

Luxurious Amenities
Orbi Palace Hotel Official offers a range of luxurious amenities including an indoor pool, sauna, and hammam, providing guests with the perfect relaxation retreat after a day of skiing or cycling.

Gastronomic Delights
Indulge in exquisite dining at the hotel's restaurant and unwind at the bar with a refreshing drink. The property's garden adds a charming touch to your dining experience, making it truly memorable.

Convenience and Comfort
With a 24-hour front desk, airport transfers, and free WiFi, Orbi Palace Hotel Official ensures a seamless and comfortable stay for all guests. The rooms, equipped with modern facilities and cozy bedding, guarantee a restful night's sleep.

Experience the epitome of luxury and comfort at Orbi Palace Hotel Official. Book now for an unforgettable stay.

Important information:

The swimming pool is located in separate building, it has changing rooms with showers and hairdryers.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for GEL 15 per person per night when using an available cot.
    People no matter the age stay for GEL 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 882 reviews
Cleanliness: 4.68
Service: 8.15
Location: 9.69
Room Quality: 5.64
Amenities: 7.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 6.65
Світлана family_with_children ua
9
2026-02-27 via Nuitee
N
Nino couple ge
9
2026-02-26 via Nuitee
S
Sidney couple us
10
Pros:

Staff was excellent. Friendly, professional and very helpful.

Cons:

All good...

2026-02-25 via Nuitee
P
Pawel family_with_children be
9
2026-02-23 via Nuitee
L
Luka couple ge
9
2026-02-23 via Nuitee
K
Keti extended_group ge
10
2026-02-22 via Nuitee
M
mariam extended_group ge
10
2026-02-22 via Nuitee
S
saba family_with_children ge
8
Cons:

Towels wasnot ready

2026-02-12 via Nuitee
N
Nana couple ge
10
2026-02-12 via Nuitee
E
Erik couple ge
10
2026-02-11 via Nuitee
E
Erik couple ge
10
2026-02-10 via Nuitee
E
Erik couple ge
10
Прекрасное местечко. Тепло, чисто, уютно, есть все необходимое.
2026-02-09 via Nuitee
E
Erik couple ge
10
2026-02-08 via Nuitee
I
ina solo_traveller us
10
2026-02-08 via Nuitee
M
Madinakhon couple ge
1
Мне не понравилось
Pros:

Никакой завтрак не было

Cons:

Как на фотке разница нету

2026-01-29 via Nuitee
V
Viktoriia family_with_children il
8
2026-01-26 via Nuitee
D
Diana Detsyura family_with_children il
10
Pros:

Быстрый сервис, по любой просьбе приносили все что нужно. Любезный персонал, магазин ресторан в пешей доступности

Cons:

Бассейн расположен только в одном корпусе из 4.в минус 6 приходилось тепло одеваться или как некоторые шли с мокрой головой и полотенцем на голове. Также не в каждом номере есть микроволновая печь.

2026-01-26 via Nuitee
N
Nurgul family_with_children kz
8
2026-01-24 via Nuitee
A
Alija couple de
5
Pros:

Die Lage war gut

Cons:

Das Personal unfreundlich, man wartet ewig an der Rezeption, im Zimmer war sehr kalt und schmutzig

2026-01-24 via Nuitee
M
Mehman extended_group ge
7
Good location with reasonable price
Pros:

Location is good, as it is very close to the Crystal ski center. Room size is good, also the bathroom was ok, no problem with hot water. Electric kettle and cups are provided. Linen and towels are clean.

Cons:

Room temperature needs to be increased. Sofa in the sitting room needs repair or replacement (but the personnel provided a good folding bed instead, which is appreciated). Swimming pool is too small, it is actually for the kids.

2026-01-24 via Nuitee