Innscape Classic Hotel

Hotels
7.2 (1631 reviews)
9 Ryk Tulbagh, Hans Strydom Avenue , Cape Town , za

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Cleanliness issues
Poor quality of food

Categories

Cleanliness
6.03
The room cleanliness was criticized due to reports of bed bugs and cockroaches.
Service
9
The staff received positive feedback for their friendliness and helpfulness.
Location
9.04
Multiple reviews highlighted the central location as a key advantage.
Room Quality
6.49
Guests noted some issues, including missing amenities like a fridge.
Amenities
7.02
Reported lack of a mini fridge and limited parking options decreased the overall score.
Value for Money
7.48
Guests found the pricing reasonable given the overall experience.
Food and Beverage
4.53
The breakfast experience was critically highlighted as poor and unsatisfactory.
Overall Experience
8
Overall, guests expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:47

Property Description

Modern Rooms and Amenities
The New Tulbagh Hotel in Cape Town offers modern, air-conditioned rooms with elegant decor and essential amenities like flat-screen TVs and work desks.

Dining and Leisure Options
Guests can enjoy a rich breakfast at the on-site à la carte restaurant, which also serves fine dining options. The bar offers a variety of refreshing drinks, and packed lunches are available for a day of exploring.

Convenient Location and Services
Located within walking distance of Victoria and Alfred Waterfront, the hotel provides easy access to activities like diving, fishing, and surfing. With Wi-Fi access, free newspapers, and services like airport shuttle and car rental, guests can enjoy a comfortable and convenient stay at The New Tulbagh Hotel.

Book your stay now at The New Tulbagh Hotel for a memorable Cape Town experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs ZAR 110 per day.

Location

Guest Reviews

7.2
Based on 1631 reviews
Cleanliness: 6.03
Service: 9
Location: 9.04
Room Quality: 6.49
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 4.53
Overall Experience: 8
P
Pretty • solo_traveller • za
10
2026-03-21 • via Nuitee
E
Elisabeth • family_with_children • be
8
Agréable
Pros:

Le personnel et la proximité au centre

Cons:

Nous n'avions pas de frigo dans la chambre familiale

2026-03-20 • via Nuitee
K
Kanlisi • couple • nl
4
2026-03-20 • via Nuitee
I
Iva • family_with_children • ao
3
normal
Pros:

Gostei da localização.

Cons:

o ar condicionado estava a deitar agua e a gestão não arranjou nem trocaram de quarto.

2026-03-18 • via Nuitee
M
Marianne • family_with_children • re
10
Cons:

Quelques

2026-03-16 • via Nuitee
O
Oxana • solo_traveller • ru
10
2026-03-15 • via Nuitee
S
Smiley • couple • za
10
Fabulous 😊❤️
Pros:

Mm will definitely be back... Amazing service.

2026-03-14 • via Nuitee
G
Gilles • family_with_children • za
10
2026-03-13 • via Nuitee
A
Akho • couple • za
6
2026-03-13 • via Nuitee
J
James • solo_traveller • gb
8
Excellent value hotel. Clean and friendly and efficient staff.
Pros:

For the price, this was an excellent choice. I required a day room rental before an overnight flight and this delivered perfectly. Excellent staff and clean room.

Cons:

N/a

2026-03-13 • via Nuitee
P
Phangchatcha • couple • za
8
2026-03-13 • via Nuitee
V
Vitaly • couple • ru
1
Возможно сам отель неплохой, но администрация отеля проявила нелояльность к гостям. Из-за закрытия воздушного пространст
2026-03-13 • via Nuitee
C
Charlene • solo_traveller • us
4
2026-03-11 • via Nuitee
S
Sonelle • family_with_children • za
8
Pros:

Location

Cons:

Security staff unfriendly

2026-03-10 • via Nuitee
M
Markus • couple • za
10
Spacious, clean rooms, friendly staff, great value, and food stores right outside.
Pros:

The size of the rooms. The staff was extremely helpful and friendly. The room was very comfortable and clean. Value for what you pay for. Lots of stores to get food and snacks practically on the doorstep.

Cons:

A refrigerator would have come in handy. Just because we had some cooldrinks and snacks. A refrigerator would have come in handy to store and keep it cool

2026-03-09 • via Nuitee
R
Raphael • couple • za
7
2026-03-09 • via Nuitee
M
Mariam • solo_traveller • it
5
2026-03-09 • via Nuitee
G
Goncalo • solo_traveller • ao
8
2026-03-09 • via Nuitee
• family_with_children • za
10
Pros:

Everything is always perfect, no issues or complications

Cons:

None

2026-03-09 • via Nuitee
N
Ntombifuthi Betty • family_with_children • za
8
Pros:

Love the rooms and the staff is amazing more welcoming and always helpful.

Cons:

The only thing that i didn't like is the breakfast is more like eating the samething everyday.
And i think you should introduce lunch and dinner than your client going to eat out or buyi take aways. Just something to think about and that coffee machine deserves to have a Barista so that your clients can enjoy their breakfast with a Cappuccino or Cafe late.

2026-03-09 • via Nuitee