Innscape Classic Hotel

Hotels
7.2 (1746 reviews)
9 Ryk Tulbagh, Hans Strydom Avenue , Cape Town , za

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Cleanliness issues
Poor quality of food

Categories

Cleanliness
6.03
The room cleanliness was criticized due to reports of bed bugs and cockroaches.
Service
9
The staff received positive feedback for their friendliness and helpfulness.
Location
9.04
Multiple reviews highlighted the central location as a key advantage.
Room Quality
6.49
Guests noted some issues, including missing amenities like a fridge.
Amenities
7.02
Reported lack of a mini fridge and limited parking options decreased the overall score.
Value for Money
7.48
Guests found the pricing reasonable given the overall experience.
Food and Beverage
4.53
The breakfast experience was critically highlighted as poor and unsatisfactory.
Overall Experience
8
Overall, guests expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:47

Property Description

Modern Rooms and Amenities
The New Tulbagh Hotel in Cape Town offers modern, air-conditioned rooms with elegant decor and essential amenities like flat-screen TVs and work desks.

Dining and Leisure Options
Guests can enjoy a rich breakfast at the on-site à la carte restaurant, which also serves fine dining options. The bar offers a variety of refreshing drinks, and packed lunches are available for a day of exploring.

Convenient Location and Services
Located within walking distance of Victoria and Alfred Waterfront, the hotel provides easy access to activities like diving, fishing, and surfing. With Wi-Fi access, free newspapers, and services like airport shuttle and car rental, guests can enjoy a comfortable and convenient stay at The New Tulbagh Hotel.

Book your stay now at The New Tulbagh Hotel for a memorable Cape Town experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs ZAR 110 per day.

Location

Guest Reviews

7.2
Based on 1746 reviews
Cleanliness: 6.03
Service: 9
Location: 9.04
Room Quality: 6.49
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 4.53
Overall Experience: 8
A
Adnaan • solo_traveller • za
10
2026-06-12 • via Nuitee
H
Hlela • solo_traveller • za
9
2026-06-11 • via Nuitee
M
Mimi​ Phangchatcha​ • solo_traveller • za
8
2026-06-09 • via Nuitee
C
Culbert • family_with_children • za
8
Pros:

The staff were very friendly and the location was convenient for our purposes.

2026-06-09 • via Nuitee
L
Lucas • family_with_children • za
10
Pros:

Everything

Cons:

No dislikes

2026-06-05 • via Nuitee
S
Sunita • solo_traveller • np
5
2026-06-04 • via Nuitee
J
Joseph Agor • extended_group • gh
8
Nice serene
Pros:

Well as a Ghanaian the breakfast was not of how I want it, especially the egg.

Cons:

I want the egg should be fried with vegetables in it.

2026-06-04 • via Nuitee
R
Rudolph • family_with_children • za
3
2026-06-04 • via Nuitee
J
Jm • solo_traveller • tz
5
2026-06-04 • via Nuitee
M
Mbalula • couple • za
10
2026-06-04 • via Nuitee
C
Cynthia • solo_traveller • mw
7
Overall it was a wonderful stay.
Pros:

Rooms were spacious, hot water always, full time security, conveniently placed in town.

Cons:

The elevators, was scared I would get stuck

2026-06-03 • via Nuitee
E
Ethan • solo_traveller • za
10
2026-06-03 • via Nuitee
J
Justine • solo_traveller • za
8
2026-06-02 • via Nuitee
S
Smiley • solo_traveller • za
10
Pros:

My second home,,service is definitely improving 😁everything was perfect 👌

2026-06-02 • via Nuitee
P
Portia • couple • za
4
It was ok bored there was a problem of WiFi tv wasn’t connecting
Pros:

It clean and staff is quick on WhatsApp,the only thing I booked a room with breakfast included and parking through booking .com and I was told otherwise

Cons:

They advertise what they don’t offer

2026-06-01 • via Nuitee
A
Ashen • extended_group • se
4
2026-06-01 • via Nuitee
A
Avontuur - Bester • solo_traveller • za
10
Pros:

The staff was exceptionally friendly and accommodating.
I appreciated the cleanliness.
The location was also perfect and central.

Cons:

Its not the hotel or the staff's fault.
But when I came out of my room, the entire 2nd floor reeks of weed.
I did contact t reception and let them know.

2026-05-31 • via Nuitee
M
Maliko • solo_traveller • zm
6
My stay was okay
Pros:

It is within reachable distance to everything

Cons:

The lifts are too small

2026-05-31 • via Nuitee
T
Thamsanqa • solo_traveller • za
5
2026-05-31 • via Nuitee
J
Julius • solo_traveller • tz
7
WAS FANTASTIC
Pros:

The place is quite

Cons:

Old buildings

2026-05-31 • via Nuitee