THE Waterloo Arms Hotel

Hotels
8 (190 reviews)
Allanton Road , Chirnside , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Packed lunches
Non-smoking throughout
Grocery deliveries
Kid meals
Outdoor furniture
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Review Highlights

Pros:
Good location
Friendly staff
Comfortable atmosphere
Delicious food
Clean rooms
Cons:
Uncomfortable beds
Cold showers
Noise from bar and outside
Poor communication on services

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness, but issues like a cold shower and a bad smell in the living area affect the score.
Service
8.61
Generally friendly staff and good service, although some issues with communication regarding meals noted.
Location
8.15
Location was convenient for purposes of travel, although a car is needed.
Room Quality
7.1
Rooms varied in quality; reports of uncomfortable beds and noise from the bar above.
Amenities
8.13
Standard amenities with some quirks, overall acceptable for a village hotel.
Value for Money
7.59
Good value for the price, but the expectations were not fully met according to several guests.
Food and Beverage
8.64
Positive remarks about food, especially pizza, contributing to a good dining experience.
Overall Experience
8.11
Mixed experiences with varying satisfaction, averaging out to an acceptable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:57

Property Description

Charming Countryside Retreat

Tranquil Garden Oasis: Relax in our serene garden and unwind from the city hustle.

Cozy Rooms with Kitchenettes: Enjoy the convenience of a kitchenette in selected rooms, perfect for longer stays.

Nearby Historic Landmarks: Explore Bamburgh Castle and Etal Castle just a short drive away.

Experience comfort and convenience at THE Waterloo Arms Hotel. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 190 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.11
L
Lesley • solo_traveller • gb
8
2026-02-25 • via Nuitee
R
Rafal • family_with_children • gb
10
2026-01-19 • via Nuitee
M
Mikołaj • couple • pl
10
2026-01-19 • via Nuitee
C
COLIN • extended_group • gb
8
Attended the Jim Clark 60th Celebration Weekend & an ideal location for the visit.
Pros:

Just re opened after refresh with new management, helpful staff & a good bar, help your self continental breakfast as standard with a optional cooked breakfast on request.

2026-01-19 • via Nuitee
J
Jane • couple • es
8
Pros:

Laura the manager, gave us a very warm welcome. Explaining everything that we needed to know. The continental breakfast was more than adequate. Cooked breakfast was available at a small charge. We had our evening meal here, the menu was quite limited. But the food was well cooked and very tasty. All the staff we met were friendly and most helpful. Decent toiletries and fluffy white towels were supplied.

Cons:

The tv had limited channels to watch. The hotel is on a surprisingly busy crossroads, for a small town. There was a little road noise but it didn’t affect our nights sleep. The rooms and hotel were a little tired but this is reflected in the cost. Overall very good value. The hotel suited the purpose of our visit and we would make a return stay.

2026-01-19 • via Nuitee
M
margaret • couple • gb
4
I've had quieter nights in Benidorm
Pros:

Location was great .

Cons:

Arrived Sunday night . The bar was very busy and very noisy . The room was right above the bar and the loud music and voices travelled right up through the floor . After a long day travelling that was the last thing we needed . We went to bed at 9.30 but no chance of getting any sleep . At around 11.30 i had had enough . I got out of bed and was getting dressed to go and sleep in my car . Suddenly the music stopped and the pub emptied .
Now i knew that the bar was closed on Monday and Tuesday night so i was looking forward to a good night's sleep . The place was different again Monday night .Lovely and quiet .
Would i stay there again ? I'm not sure . Certainly not on night when the bar is open .I've had quieter nights in Benidorm .
Not something you expect from a nice country B and B
I don't mean to be too harsh as i know that the owners have only been in for 6 months and are still finding their feet . i'm sure it will improve .

2026-01-19 • via Nuitee
D
Denis • solo_traveller • gb
9
Great atmosphere...very friendly/ helpful/ courteous.
Pros:

Continental....met my needs.

Cons:

Wi-fi outside immediate property

2026-01-19 • via Nuitee
S
STEVE • family_with_children • gb
6
ok , but expect better
Pros:

evening meal very good , staff good

Cons:

very noisey from pub below till well after midnight , no thought for guests trying to sleep !
not enought milk in fridge for continental breakfast, one couple with child had none

2026-01-19 • via Nuitee
D
David • solo_traveller • gb
8
Good location for a cycling stop over
Pros:

The rooms were clean, bedding clean and comfortable.

2026-01-19 • via Nuitee
D
David • solo_traveller • gb
8
Enjoyed the stay, pub and location.
Pros:

Location and breakfast very good, staff very friendly and helpful. Room very nice and comfortable.
Had a meal with relatives in the evening, they looked after the children’s needs well and the food was very good.

Cons:

Room was over the bar so seemed quite noisy until bar shut but fine after that. Base noise from speakers in bar was a bit irritating.

2026-01-19 • via Nuitee
A
Anne • couple • hk
3
Not a great experience
Pros:

Location was convenient

Cons:

Cold room and freezing bathroom
Breakfast - self service but what was there??????

2026-01-17 • via Nuitee
B
Benoit • solo_traveller • fr
9
Welcomming staff and welcommiong staff. Very good hotel for the price.
2026-01-08 • via Nuitee
R
Rinoceronte87 • couple • gb
10
Pros:

Was amazing experience! Many
thanks Laura for everything 🙏 ❤ 🙌, we'll back again! I strongly recommend this Hotel!
Really good people!! Fantastic location!

Cons:

Everything...

2026-01-06 • via Nuitee
C
Catrina • couple • ch
5
We didn't stay here on the best day!
Pros:

There was a self-service breakfast set out in the breakfast room. There was a small choice but it was satisfactory. There was a selection of cereals, yogurt, pre-wrapped pasties and bread to make toast.

Cons:

There was no central heating in the bedrooms despite the negative temperatures outdoors. The room was quite noisy because of poor insulation and we were just above the bar. The day we were there the dinner selection was limited to pizza.

2026-01-06 • via Nuitee
E
Elisabeth • couple • gb
8
Pros:

Location was good but you need a car. It was cheap, you get what you pay for.

Cons:

The beds were not very comfortable and the shower in my room didn't work.

2025-12-31 • via Nuitee
V
Victoria • couple • gb
9
Great!
Pros:

Great stay! Perfect for our needs.

Cons:

N/A

2025-11-10 • via Nuitee
L
Logan • solo_traveller • gb
4
Pros:

Convenient for the purpose of our trip.

2025-10-26 • via Nuitee
I
Ian • solo_traveller • gb
8
2025-10-19 • via Nuitee
R
Rachel • solo_traveller • gb
7
Pros:

As you would expect for a small village hotel, Small room with a shared bathroom, the bed was fine.

Cons:

Small room, Shared bathroom. Could do with a little up dating in some areas.

2025-09-29 • via Nuitee
S
Smith • couple • gb
8
2025-09-16 • via Nuitee