Utopia Eco Hotel

Hotels
8.6 (773 reviews)
Utopia street by the river Lanquin , Lanquín , gt

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good activities offered
Cons:
Room comfort issues
Wi-Fi reliability
Higher prices perceived

Categories

Cleanliness
8.18
Some guests reported issues with room comfort and Wi-Fi functionality, indicating a need for improvement.
Service
9.15
Numerous reviews praised the friendliness and helpfulness of the staff, contributing positively to the experience.
Location
9.19
Highlighted as a fantastic location with beautiful views and easy access to activities, contributing greatly to the experience.
Room Quality
7.64
Some reviews mentioned rooms being small, warm, and lacking decoration, suggesting a need for enhancement.
Amenities
8.67
Amenities received mixed feedback; positive mentions of activities, but underlying concerns about room conditions.
Value for Money
8.13
Prices are seen as slightly elevated, but some guests felt the experience justified the cost.
Food and Beverage
8.68
Generally positive feedback on food options, although some suggestions for improvement were noted by guests.
Overall Experience
9.15
Overall stay was described positively with many guests expressing a desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:22

Property Description

Welcome to Utopia Eco Hotel! Nestled in Lanquín, just 3.5 km from the breathtaking Semuc Champey, our hotel offers a serene escape with a lush garden and relaxing terrace to unwind.

Unwind in Nature: Immerse yourself in the beauty of our surroundings as you explore the garden or enjoy a peaceful moment on the terrace.

Family-Friendly Fun: With a children's playground and ticket services, we ensure that both adults and little ones have a memorable stay.

Culinary Delights: Indulge in a culinary journey at our in-house vegetarian restaurant, offering a delectable array of International, Local, and American dishes.

Book your stay at Utopia Eco Hotel now to experience the perfect blend of nature, comfort, and exceptional service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.6
Based on 773 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 9.15
O
Olivia couple ca
8
Basique mais idéalement situé, gros + sur le rapport qualité/prix de la cuisine !
Pros:

Proche de la rivière et de Semuc, organisation des navettes et excursions au top !

Cons:

Chambre basique donc pas hyper confortable, prises électriques pas toutes fonctionnelles, pas d’eau chaude dans la douche

2026-05-07 via Nuitee
M
Maria José couple gt
9
Recommended :-)
Pros:

Friendly Staff, wonderful location and healthy food

Cons:

The bathroom is inside the cabin, without full walls around it. It gives little privacy if there are other guests in the cabin

2026-05-06 via Nuitee
J
Johanna couple fr
7
2026-05-05 via Nuitee
T
Tonja couple ch
10
2026-05-04 via Nuitee
A
Anjali solo_traveller br
10
Beautiful and relaxing place in nature
Pros:

Beautiful place in nature. Sooooo nice. This is the perfect place if you want to relax, rest, walk/swim in the river. Love the way everything was built mostly from wood - the main building but also all the furniture/tables - very nice and impressive carpentry.
Friendly people working there. You take all the meals there as it's too far from anywhere else but don't worry the food is good and filling.
Recommend 3 nights because all the shuttles arrive in the evening so this way you can have 1 day Semuc / 1 day chill at Utopia or other activity.
They offer Semuc tours, cacao tours and tubing from Semuc to return to Utopia. I walked to Semuc (40min) and tubing back - was fun!

Cons:

These things did not bother me at all but I write them to set other people expectations:

- Other guests were mostly couples and stick to themselves. This is not really a place if you are looking for a social or "party" time. As mentioned above, if you love to be in and around nature and chill you will love it. If you need a lot of social stimulation and activity maybe not.

- There was no electricity the first two nights and first day. It came back on the 2nd day until the end of my stay. If you are very addicted to technology and cannot be without wifi, this might not be the place for you. Bring a portable battery and head torch! I personally loved disconnecting and the candlelight evenings but for some this may be difficult. The room did get cool enough for sleep in the night even without fan (in late April).

2026-05-01 via Nuitee
S
Sabrina couple nl
5
Tegenvaller helaas
Pros:

Locatie. Het eten was lekker. Het meeste personeel was behulpzaam en vriendelijk. Echter toen iemand onze verkeerde info over de betaling had verstrekt en een meisje van de staff ons inlichtte dat dit niet klopte was zij niet zo vriendelijk.

Cons:

Het huisje was zeer basic en absoluut niet schoon. Tevens lekte onze douche de hele badkamer/wc ruimte in waardoor langs het toilet overal water stond na elke douchebeurt. Geen kleine plas. Gewoon de vloer vol water.

2026-05-01 via Nuitee
D
Damian solo_traveller us
10
The staff was amazing! The whole hotel was very well thought out and beautiful but Jake, Danny and Mario made the stay v
2026-04-30 via Nuitee
M
Martin solo_traveller de
9
Pros:

Es ist wirklich toll dort. Es war fast alles perfekt. Tolles Essen, tolle Gastgeber und einfach eine tolle Unterkunft. Das gemeinsame Abendbrot ist ein Highlight und die Lage toll.

Cons:

Als wir da waren, waren die kältesten Tage seit Ewigkeiten im Februar. Da es keine Fenster gab, wurde es mit 12 Grad draußen sehr frisch.

2026-04-28 via Nuitee
S
Sarah couple de
10
2026-04-27 via Nuitee
S
Sofie couple be
10
Prachtig!
Pros:

Prachtige ligging (ideaal om Semuc Champey te bezoeken)
Zalige sfeer en heerlijk eten!

2026-04-27 via Nuitee
F
Frank solo_traveller nl
10
Bijzondere plek!
Pros:

Fantastische plek! De locatie is werkelijk fenomenaal, midden in de jungle, wakker worden met het geluid van vogels.

Personeel bestaat uit lokale medewerkers met vrijwilligers en zijn allemaal super aardig en behulpzaam, je voelt je er meteen thuis. Wij waren met 2 kinderen van 9 en 11 en vonden het ook fantastisch. De tour naar Chemuc Champey en de grotten is super en de gidsen doen het erg leuk.

Eten (ben zelf geen vegetariër) was heerlijk!

Cons:

Eigenlijk niets. Behalve dat je je wel moet instellen op iets minder comfort. Veel insecten, vroeg naar bed en vroeg wakker. Echter alles de moeite om hier te verblijven.

2026-04-26 via Nuitee
X
Xyana couple nl
4
Definitely do not recommend. Would recommend reading this before booking.
Pros:

Beautiful location, next to the water, close to semuc

Cons:

When we arrived in our room, there were termites (?) in the sink. Also we encountered multiple cockroaches. My boyfriend went back to the reception with a picture of the sink and came back with a new key. At the reception they said the picture looked like termites and the cockroaches were probably because of that. When we went to the second cabin, there were also multiple cockroaches, no termites though (:. Note: nobody came with us to the next room or to check the other room. When my boyfriend went back up again to the reception, it was closed and there was no staff around. I understand that it’s located in the jungle and that there could be insects, but the way they handled it was not how I would treat guests. The next morning we went to the reception and said that we wanted to check out early. They did not even ask why…
We planned to stay 3 nights and had to pay in cash. When we asked if we had to pay the full amount, he said something weird about booking.com costs. I know it’s a non-refundable room, but there are more places where I stayed shorter than originally planned, and I never had to pay the full amount. This is not the worst, it was our choice to leave, but it again shows that they do not care.
Besides the cockroaches, the room/cabin was very dirty and looked like it hadn’t been cleaned for days/weeks.

2026-04-23 via Nuitee
M
Monika extended_group pl
9
Pros:

Świetne miejsce dla osób szukających klimatu blisko natury i z dala od miasta. Obiekt jest położony na uboczu - do Semuc Champey ok. 15 minut tuktukiem, do Lanquín ok. 30 minut. W okolicy nie ma sklepów, więc warto przygotować się na korzystanie z oferty hotelu i związane z tym dodatkowe wydatki, albo zaopatrzyć się wcześniej.

Na miejscu organizowane są wspólne posiłki oraz różne atrakcje, co sprzyja integracji i tworzy bardzo fajną atmosferę. Korzystaliśmy z tubingu rzeką - świetne doświadczenie, zdecydowanie polecamy!

Mieliśmy River Front Cabin. Pokoje są bardzo „naturalne” - zamiast szyb są podwójne siatki, prysznic znajduje się na zewnątrz pod chmurką, a toaleta w pokoju ma otwarty dach, co oznacza dość ograniczoną prywatność (wszyscy w pokoju wiedzą, co się dzieje 😉). Dla większego komfortu zaczęliśmy korzystać z toalet w części wspólnej.

Ogromnym plusem są jedzenie - rewelacyjne, w pełni wegańskie posiłki, które smakowały nawet mięsożercom. Szczególnie polecamy choco banana!

Podczas jednego dnia (po ulewach) nie było prądu. Na szczęście miejsce sprzyja zwolnieniu tempa - można poczytać książkę, poleżeć w hamaku albo pograć w gry planszowe.

Podsumowując: niesamowity klimat i doświadczenie blisko natury, ale trzeba być gotowym na prostsze warunki i pewne niedogodności.

2026-04-22 via Nuitee
V
Victoria couple au
5
Pros:

The view is INSANE! Sitting in the dining area in the mornings and evenings is such a treat. It’s absolute magic. We met some really lovely people whilst staying at the hotel and it made our experience! We also LOVED the Semuc Champey tour and tubing (shout out to Ronaldo)!!

Cons:

My partner and I have both been ill for a week since leaving Utopia and we think this is down to hygiene. Of course you are in the jungle so expectations must be managed but there were cockroaches all over our room (particularly in our bathroom on towels, etc.), toilets didn’t flush properly, bins with toilet roll were not emptied in the 3 days we stayed at the hotel.

2026-04-21 via Nuitee
R
Rafael couple gt
10
Pros:

Bueno

2026-04-17 via Nuitee
S
Stefanie extended_group de
8
2026-04-16 via Nuitee
G
Gerry solo_traveller ca
8
Pros:

Beautiful location, friendly helpful staff

2026-04-14 via Nuitee
A
Anouk couple nl
9
Geweldig verblijf op een mooie plek midden in de jungle
Pros:

De ligging, het vriendelijke personeel, de fantastische dagexcursie en het eten

Cons:

Niks

2026-04-13 via Nuitee
M
Morales couple gt
10
Amazing
Pros:

The vibe it gives of community amongst guests

Cons:

Would love to have more power outlets

2026-04-13 via Nuitee
T
Theadora solo_traveller nl
8
Pros:

Staff really did their best to get to know your name and made you feel welcome.
Hotel looks really lovely with candles in the evening etc.
Big fan in your room.
Transport was easy to and from hotel.
Easy to arrange tours.
Free drinking water.

Cons:

It is quite noisy and you can hear everything people are doing in their rooms.
Very few showers, water did not drain.
The turned off the lights and music etc early so everybody can sleep (great), but then the staff stays up to play games and are quite loud themselves.

2026-04-12 via Nuitee