Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful rooms
Good food and amenities
Cons:
Inconsistent cleanliness
Slow service at times

Categories

Cleanliness
8.7
Mixed sentiment; occasionally the breakfast buffet was cold and some issues with pool cleanliness.
Service
9.66
Generally positive; staff were described as fantastic and helpful.
Location
10
Very good; close to the beach and city center.
Room Quality
9.65
Well-designed and classy rooms that were always clean.
Amenities
9.18
Good selection of food and drink, swimming pool and swim up rooms were appreciated.
Value for Money
9.64
Reasonable prices for food and drink; overall a good value.
Food and Beverage
9.19
Generally good; some concerns about breakfast temperature.
Overall Experience
10
Great experience overall; guests enjoyed their stay and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:08

Property Description

Luxurious Accommodation
Siena Premium Retreat - Free parking offers 5-star rooms with modern amenities including air conditioning, flat-screen TV, and a private bathroom. The perfect blend of comfort and style awaits you.

Relaxation and Wellness
Indulge in ultimate relaxation at the hotel's spa and wellness centre, complete with a hot tub and sauna. Unwind and rejuvenate your senses in a tranquil setting.

Convenient Facilities
Enjoy a delicious continental or buffet breakfast, stay connected with free WiFi, and make use of the outdoor swimming pool. With a fitness centre, restaurant, and bar on-site, every need is catered to at Siena Premium Retreat - Free parking.

Book now for an unforgettable stay at Siena Premium Retreat - Free parking, where luxury meets comfort seamlessly.

Important information:

When traveling with pets, please note that an extra charge of 20 EUR per pet per night applies.

Please note that a maximum of one pet is allowed.

Please note that the property can only allow pets with a maximum weight of 5  kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Sep 15, 2026 until Thu, Jun 3, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 606 reviews
Cleanliness: 8.7
Service: 9.66
Location: 10
Room Quality: 9.65
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.19
Overall Experience: 10
G
Guergana family_with_children fr
10
2026-08-29 via Nuitee
F
Fatih family_with_children tr
9
2026-08-29 via Nuitee
F
Filip couple bg
10
Прекрасно място за истинска почивка
Pros:

Всичко беше на високо ниво, стаята беше прекрасна, изключително чиста и комфортна, закуската ни впечатли, а персоналът беше много любезен, усмихнат и отзивчив. Особено приятно впечатление ми направи и вниманието по повод рождения ми ден. При пристигането ни очакваше купа с плодове, а по-късно получихме торта и поздравително писмо от хотела. Малък, но много мил жест, който определено направи престоя ми още по-специален.

Наистина не ни липсваше нищо и престоят ни беше точно такъв, какъвто бихме искали да бъде по време на една почивка.

Cons:

Единственото нещо, което бих отбелязал, е че при едно от посещенията ни джакузито в СПА зоната не беше в особено добро състояние (съответно не го използвахме). Предполагам, че е било по-скоро нещо моментно и съм сигурен, че контролът ще бъде засилен след нашата обратна връзка.

2026-08-29 via Nuitee
B
Borislava family_with_children bg
9
Супер.
Pros:

Чисто, на 50 м от плажа, любезен персонал.
В ресторанта ни обслужва едно младо момче - беше много приятен и земен човек. Храната беше вкусна, но нямаш огромен избор от ястия. Единствено за вечеря не ми допадна, че 2 дни подред имаше буквално едно и също.
Хотела има 2 детски къта - вътрешен и външен, чисти и добре оборудвани. Има детски плитък басейн.
В близост до хотела има магазини, заведения, аптека, центъра също е близко.

Cons:

Водата в басейна е студена.
Слабо налягане на водата в банята.
Малко е скъпо на свободна консумация - бира 7€, коктейл 10€, най-евтината пица 27€.

2026-08-28 via Nuitee
I
Ivan solo_traveller bg
9
2026-08-28 via Nuitee
L
Liliya family_with_children bg
8
Чудесен избор за семейства с деца
Pros:

Чудесен хотел, любезен и отзивчив персонал, много добро място за семейства с деца. Закуската ни хареса, има избор за всеки вкус (освен сиренето, трябва да смените доставчика).

Cons:

Бяхме настанени на третия етаж (послед) и в нашата стая налягането на водата на душа беше ниско. Това нямаше отношение към времевия интервал, в който се ползва душа. За човек с дълга и гъста коса, измиването и беше трудно. Водата ту ставаше гореща, ту студено.
Водата в басейна също беше студена.

2026-08-27 via Nuitee
K
KoNSTaNTiN couple bg
10
Pros:

Great Service

2026-08-27 via Nuitee
P
Pasternak couple ro
10
Peste așteptări
Pros:

Variat

Cons:

Totul OK

2026-08-26 via Nuitee
M
Mariela family_with_children bg
10
2026-08-26 via Nuitee
P
Pavela family_with_children bg
10
2026-08-24 via Nuitee
Z
Zhivelina couple bg
10
2026-08-24 via Nuitee
M
Mariya extended_group us
9
2026-08-22 via Nuitee
Боян couple bg
10
2026-08-22 via Nuitee
D
Denislav solo_traveller bg
9
Pros:

Много ми хареса

2026-08-21 via Nuitee
I
Ionut couple ro
10
Un loc în care merită să mergi!
Pros:

Camerele generoase și curate

Cons:

Parcarea plină

2026-08-21 via Nuitee
S
Sophie family_with_children fr
1
Très déçue
Pros:

L’emplacement dans le centre malgré une mauvaise exposition de l’hôtel, la piscine est très mal exposée.

Cons:

Le personnel n’est pas qualifié, la plupart ne parle pas l’anglais, les chambres ne sont pas propres, le buffet ne varie pas beaucoup, et les plats chauds sont tièdes voir froids !

2026-08-20 via Nuitee
S
Stela family_with_children de
10
Decent stay at the Black Sea coast
Pros:

New and clean rooms, friendly staff, good location, kids-friendly amenities

2026-08-20 via Nuitee
V
Veselin couple bg
10
2026-08-19 via Nuitee
K
Kiki solo_traveller bg
10
2026-08-17 via Nuitee
K
Kristiana couple gb
6
Overall, the stay was pleasant, but given the price, the spa experience, jacuzzi and inflexible late-checkout policy mad
Pros:

The staff were generally very attentive, kind and helpful throughout our stay, particularly the breakfast staff, who were exceptionally attentive and helpful every morning. Breakfast had a good selection, the rooms were clean and comfortable, the gym had sufficient facilities, and having parking was very convenient.

Cons:

The jacuzzi was dirty on several occasions.

The late checkout policy felt unnecessarily inflexible. Standard check-in is at 15:00, while checkout is at 11:00. We only needed one additional hour until 12:00 and were told it would cost €15, despite the room being available and not needed for another guest. In my experience, charging for a single additional hour when the room is available is not common practice for hotels of this standard, particularly when the hotel is already charging a premium rate. €15 for just one extra hour felt excessive, so we simply checked out at 11:00.

The classic massage was very disappointing and was the one exception to the otherwise attentive and kind staff. I arrived three minutes early and the therapist immediately pointed this out in a way that made me feel unwelcome. The room was cold, the air conditioning blew directly onto me, and the lighting and music were not relaxing. He never asked about the pressure or how I was finding the massage, and I didn’t feel comfortable commenting during the treatment. At the end, the only thing he said was where to pay and that I could leave a tip if I wanted. The massage itself felt more like light caressing than an actual massage, with very little pressure or effort, and I felt no difference afterwards.

2026-08-17 via Nuitee