The Kumaon Retreat

Hotels
7.6 (173 reviews)
52 Haizwarton Compound Rajbhawan Road Tallital , Nainital , in

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Express check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Polite staff
Comfortable rooms
Tasty food
Cons:
Location inconvenience
Cleanliness issues

Categories

Cleanliness
7.03
Some reviews indicated cleanliness issues.
Service
8.52
Staff was noted to be polite and cooperative, with several guests mentioning helpful service.
Location
6.53
Location was a little away from the main shopping centre, resulting in some inconvenience.
Room Quality
8.02
Rooms were reported as comfortable and well-maintained.
Amenities
7.62
No restaurant on-site but kitchen available for food delivery.
Value for Money
8.02
Described as a great value, especially for families.
Food and Beverage
7.53
Food was tasty overall, though some exceptions noted.
Overall Experience
7.53
The experience was memorable, with both positives and negatives mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:48

Property Description

Luxurious Accommodations
Experience comfort and style at The Kumaon Retreat in Nainital. Each room is thoughtfully designed with modern amenities, ensuring a relaxing stay. From cozy beds to stunning mountain views, every detail is carefully curated for your enjoyment.

Convenient Location
Ideally located just a short distance from Bhimtal Lake and Naini Lake, our 3-star hotel offers easy access to the top attractions in the area. Whether you're here for a family vacation or a romantic getaway, you'll find everything you need nearby.

Exceptional Service
At The Kumaon Retreat, we prioritize your satisfaction. Enjoy prompt room service and stay connected with complimentary WiFi. Our friendly staff is always ready to assist you, making your stay memorable and hassle-free.

Experience the best of Nainital at The Kumaon Retreat. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 173 reviews
Cleanliness: 7.03
Service: 8.52
Location: 6.53
Room Quality: 8.02
Amenities: 7.62
Value for Money: 8.02
Food and Beverage: 7.53
Overall Experience: 7.53
V
Vidwans family_with_children in
8
2026-03-04 via Nuitee
T
Tanmoy couple in
9
2026-01-04 via Nuitee
Y
Yatish Naman extended_group in
10
Pros:

Hospitality and Staff

Cons:

Costly food

2025-12-27 via Nuitee
K
Karamjot solo_traveller in
10
2025-12-15 via Nuitee
S
Saigal family_with_children in
8
Pros:

The staff was very polite & cooperative.

Cons:

Location was a little away from the main shopping centre.

2025-12-02 via Nuitee
B
Bhaveshbhai family_with_children in
8
2025-10-26 via Nuitee
F
Finn couple au
10
Pros:

Extremely grateful for my stay in The Kumoan! The room was wonderful and comfortable with an amazing view from a large terrace area. Nikhil and the team were exceptionally kind and helpful! The food was also very tasty. Thank you very much 🙏 Ram Ram ❤️

2025-10-25 via Nuitee
A
Anonymous family with young children in
7
Can be better.Normal water can be added complementary.
Pros:

Nice ,quiet place.Quick service, tasty and clean food.

Cons:

The room details were not clearly mentioned on the booking.com page. We got one bathroom with duplex room having no view.Roof was of metal so whole night sound of monkeys roaming was heard.They gave only one bottle of water complementary though the room was booked for 4 people.

2025-06-29 via Nuitee
M
Mittal family with young children in
5
Passable
Pros:

Cleanness

Cons:

No balcony n window to

2025-06-18 via Nuitee
V
Vikash family with young children in
9
A perfect blend of comfort, hospitality, and value — our stay was truly memorable.
Pros:

Just returned from a wonderful family weekend in Nainital, where we stayed at The Kumaon Retreat. The experience was truly exceptional — clean and well-maintained rooms, courteous and helpful staff, and a peaceful ambience throughout. It’s definitely a great value for money. Highly recommended for families and couples looking for a comfortable and relaxing stay!

Cons:

They don't have restaurant in hotel but they have kitchen. You can order food and take it in your room or reception. Food quality was good, except Chinese food.

2025-06-16 via Nuitee
D
Debasis family with young children in
4
Not a good experience at all
Pros:

Food

Cons:

We stayed here recently and honestly, wouldn’t recommend it. The hotel is located high up on a hill, but there’s no proper parking space at all. We had to park right in front of the hotel where it turns out it’s a no parking zone. The next morning, the police showed up, scolded us, and gave us a challan — all because no one from the hotel bothered to inform us! The staff was clueless and there was no one from the management around the whole time we were there.

Even basic things were missing — they didn’t have slippers for everyone in our group, and the staff didn’t know how to handle anything properly. At night, some other guests on our floor were making a lot of noise, and no one from the hotel said a word or tried to handle the situation. It was quite frustrating.

One big tip if you're planning to stay in Nainital — please check the parking situation beforehand. Most areas don't allow personal vehicles, and even if you manage to park near the lake, it's ₹500 for a four-wheeler. Yes, ₹500! We had our own vehicle but still had to book a local taxi to move around town because outside vehicles aren't allowed.

So yeah, between the poor management, lack of parking info, and zero guidance from the hotel, the whole experience was far from relaxing. Wouldn't stay here again.

2025-06-13 via Nuitee
R
Rahil family with young children in
9
Superb
2025-05-04 via Nuitee
I
Ishan family with young children in
8
Very good
2025-04-07 via Nuitee
D
Dipak family with young children in
8
Good hotel but little complex location
Pros:

The staff was cordial and the cleanliness was good, I had to ask for toiletries and they provided a Shampoo sachet whereas the stay was booked for 2 adults+2 children. The location is peaceful but it needs guts to reach the place as it is a steep incline and requires a tiring walk of around 1 KM. It is a one way road between 6 am - 8 pm so you have to take a 3-4 km route to reach the hotel by taxi. (makes it a little costly if you are willing to go out multiple times a day). The best part is that they can accommodate 4-5 cars at their parking lot, which saves you a lot of burden of parking your own car, I left my car at parking and used a taxi to ferry the places.

2025-04-07 via Nuitee
Y
Yadav with friends in
10
Exceptional
2025-01-05 via Nuitee
S
Sulekha family with young children in
8
Very good
2024-12-23 via Nuitee
S
Seema young couple in
5
Book only if on budget and for a night
Pros:

The view from the room was good especially the sunrise. Although don't expect to see the lake. You can't. It's just mountain view.

Cons:

The room was very small. No heater provided and the temperature was like 1 degree. You have to pay Rs 200 to get one hreater. I don't know if this was per day as we stayed just one night. The walls are flimsy. We could hear the boys banging pots and singing next to our room, the telephone ringing in the reception. At 3 am we were woken up by monkeys running and scrapping on the roof. This went on until 4.30ish. Also food was really passable. Poha at breakfast was good. But dinner we ordered for khichdi and I specifically requested for watery khichdi as my husband had an upset stomach. We got green moong khichdi which was spicy and the rice was a bit kacha.
The hotel is high up in the mountains. So If you are holidaying and want to be on the mall road....its a way down narrow roads and you will need a cab.
Book only if you are on a budget and not staying long.

2024-12-09 via Nuitee
A
Abhinav family with young children gb
6
Pleasant
2024-11-18 via Nuitee
R
Rahul family with young children in
7
Good
2024-11-18 via Nuitee
A
Ankush family with young children in
8
Very good
Pros:

Host and staff are really cordial and polite. Rooms are also well maintained with top notch cleanliness. View from balcony is also good.

Cons:

Other than missing out on lake view, there is hardly anything which comes under cons for this hotel.

2024-11-13 via Nuitee