Pen-Y-Dyffryn Country Hotel

Hotels
9.4 (140 reviews)
Near Oswestry , Oswestry , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Exceptional food quality
Friendly and helpful staff
Beautiful location
Cons:
Cleanliness issues in common areas
Some minor service issues noted

Categories

Cleanliness
8.55
Some concerns about cleanliness in corridors and room curtains, but generally acceptable.
Service
10
Staff were friendly and attentive, with good support for dietary needs.
Location
9.52
Beautiful countryside location with great views and a quiet atmosphere.
Room Quality
9.56
Rooms were described as comfortable with nice amenities.
Amenities
9.01
Good amenities, although breakfast and meals could be on the expensive side.
Value for Money
9.04
Food is priced higher but reflects quality, overall good value.
Food and Beverage
9.5
Exceptional food quality, with notable breakfast and dinner offerings.
Overall Experience
10
Guests expressed a strong likelihood of returning, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Tranquil Country House Setting
Nestled on the Shropshire and Welsh border hills, Pen-Y-Dyffryn County Hotel offers a peaceful escape in beautiful English countryside.

Award-Winning Dining and Accommodation
With 2 AA Rosettes for over a decade, guests can indulge in top-notch dining. The silver-stone former rectory boasts high standards of service and accommodation, ensuring a memorable stay.

Luxurious Spa and Recognition
Relax and rejuvenate with a variety of massage and spa treatments. Recognized for excellence with awards like 'Country Hotel of the Year' and 'Rural Retreat of the Year', Pen-y-Dyffryn promises a truly exceptional experience.

Experience tranquility and luxury at Pen-Y-Dyffryn County Hotel - book your stay now for an unforgettable countryside retreat.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 140 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.01
Value for Money: 9.04
Food and Beverage: 9.5
Overall Experience: 10
T
timothy family_with_children us
9
2026-06-22 via Nuitee
S
Sally solo_traveller gb
9
Pros:

The bed was comfortable and the bedding wasn't too heavy for the season. The pillows were good too; I had the best night's sleep in any hotel for ages!
Great breakfast served nice and hot.
Loved the binder containing map and directions for multiple local walks.

2026-06-18 via Nuitee
P
peter couple gb
9
We wanted a short restful stay in interesting surroundings and fine cuisine. We got it!!
Pros:

Lovely rural location right on the Welsh /English border, but close enough to Oswestry and good road access. The staff were all very helpful The meals was outstanding, of the highest standard. An interesting different menu for every day.

Cons:

Not complaints about anything

2026-06-14 via Nuitee
J
jane couple gb
10
Just lovely
Pros:

Superb

Cons:

Everything was exceptional

2026-06-13 via Nuitee
D
Daniela solo_traveller gb
8
Stunning location, lovely room, great staff, but I was disappointed with the food.
Pros:

The location was stunning, the room was very comfortable, and the staff were lovely. It was charming and peaceful.

Cons:

I was disappointed with the food. The meal was expensive.

On the first night, the mackerel had so much pepper I could hardly taste the fish, and the venison was quite tough. The carrots were tasteless. The bread was supposedly homemade sourdough, but its texture was more like a shop-bought loaf.

The scrambled eggs I had for breakfast were overcooked and a bit hard.

The soup I had on the second night was not seasoned very well.

The food looked beautiful, and the presentation was immaculate, but it wasn't that good to eat. For me food was presentation over substance.

2026-06-06 via Nuitee
J
Jonathan Pembs couple gb
10
Relaxing!
Pros:

Very dog friendly. lovely dining room and good food

Cons:

Made mistake not booking direct

2026-05-30 via Nuitee
G
Gavin solo_traveller gb
1
Pros:

The staff rooted through our room and personal letters, Charlotte told me things she would of only possibly known from our letters!! Disgusting hospitality should not be running that place. Even told us they were fully booked for a next night, low and behold I go o!booking . Com and there were over 3 rooms available!!

Cons:

Both Tommy and Charlotte have a exceptional problem with how they treat guests! I got told to leave. Having had to pay for a different room and still haven't received a refunded yet for the day and night I never had!! Told police I was having some sort of a party or something I guess in the room and had drugs maybe in there he wanted the officer to search the bedroom thoroughly not a thing!!!!! Absolutely mortified then made me walk through the fire escape so no other guests saw me leaving! I've NEVER been so ashamed and insulted in all my life. I am waiting up to 7 days for this refund otherwise I will be taking it higher and also the pc verbally heard you stating you were going to be refunding me the police officer even came back to check about my refund!! Staff were even embarrassed about the way you treated us honestly I'm not getting anybody into hot water, but they made remarks about how the pay wasn't to standard for all they do for you. Cleaners also bless them. Let's just see how long it takes before your in the red, not long looking at the exterior work that has to be done

2026-05-21 via Nuitee
G
Gavin solo_traveller gb
1
Pros:

Also I did not mention in my rating before, as I have actually NEVER rated anything in my entire life I've never felt the need too until now! But this place just got my back up so much, yes the scenery is good but when you only live 10 minutes drive it's easy to look out of any other of the outstanding hotels I've visited/or home and see the valleys, hills wildlife and just bliss I guess. But my partner and I thought yes we should go for a mini break. So this is where we found on booking.com late on in the evening, arrived about 9pm we booked the Terrace Room which has another door bringing you outside on the Terrace, we did mention that we were absolutely famished could we maybe have anything at all please, we got told that usually there are brownies for your room on arrival, that was it- end of conversation. Made me feel awkward the way he huffed and puffed about it. So I went and looked in the reception area for anything, there were brownies, fruit and little bottles of milk in a fridge!!!
The lady at the computer said "oh I'm sorry they are for a a party we have arriving booked in for tomorrow" I took some anyway we were paying guests just like everyone else (and actually we were checked in already) By morning i got over it went down for breakfast and to my shock it was far from a £16pp breakfast that was additional payment, you could get better in Tesco or somewhere like this no disrespect to Tesco at all!!! When your paying over £200 plus then supposed to coin out another £16 each for whatever that was. So we decided to cheer up and go for a walk to see the lambs and hills, try if we could see any otters (even if they did come out at dusk haha) It was amazing spending quality time in a tranquil place. Truly beautiful views! We had booked for 2 nights so we asked them for menus, both had the steak it was cooked perfectly, really the meal was great! Headed back to our room.

Cons:

Rest will follow lol 😂

2026-05-21 via Nuitee
J
Jenni couple gb
10
Last minute break away in a peaceful location with luxurious rooms, excellent food and exceptional service.
Pros:

Brilliant location, well appointed and decorated room, excellent food and exceptionally service.

Cons:

Nothing!

2026-05-17 via Nuitee
J
Julie solo_traveller gb
10
Pros:

Lovely quiet location. Beautiful grounds and views. Very comfortable. Staff kind and attentive.

Cons:

.

2026-05-12 via Nuitee
M
marie extended_group gb
9
We will be back soon!
Pros:

Beautiful location, charming and comfortable hotel. Delicious food, super chef. Staff were very helpful, professional and polite. We had a lovely time, thank you!

Cons:

Nothing

2026-05-05 via Nuitee
B
Brian couple gb
10
Lovely hotel, excellent food, friendly staff.
2026-04-30 via Nuitee
T
Tamsin solo_traveller gb
10
2026-04-16 via Nuitee
J
Jocelyn couple gb
9
see above
Pros:

delicious dinner and breakfast, beautiful setting, excellent for walkers, lovely friendly staff, comfortable room, good shower

2026-03-29 via Nuitee
M
Melanie couple gb
10
Wonderful
Pros:

Everything - location beautiful, bedrooms comfortable and well appointed and brilliantly dog friendly.
The restaurant food was superb and staff attentive and friendly

Cons:

Nothing

2026-03-01 via Nuitee
R
Ramandeep kaur couple gb
8
Pros:

Breakfast was good

Cons:

Cob webs was on lights amd ceiling

2026-01-20 via Nuitee
C
Costa solo_traveller au
10
Pros:

The grounds, food and staff

Cons:

There was nothing

2026-01-19 via Nuitee
S
Sandra couple gb
10
Exceptional welcome lovely bedroom and layout to the hotel. Dinner was top quality and excellent service . Breakfast equ
Pros:

Tranquil and Class

Cons:

Nothing

2026-01-19 via Nuitee
A
Attoh couple gb
8
Very nice and clean environment for a relaxation
Pros:

Breakfast was good and enjoyed every bit of it

Cons:

Dinner was to small and expensive

2025-12-29 via Nuitee
R
Rachel solo_traveller gb
8
A lovely spot for a night away
Pros:

Location was lovely, room comfortable and staff were good. Communication ahead of our stay was good and dietary requests catered for.

Cons:

Nothing.

2025-12-20 via Nuitee