Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Breakfast Quality
Cons:
Room Comfort
Cleanliness Issues

Categories

Cleanliness
8.24
Mixed feedback regarding cleanliness, as there were complaints about the water temperature in the shower.
Service
9.21
Generally good service noted, though there was a minor complaint about staff being not so friendly.
Location
9.75
Highly praised location for convenience and accessibility to main attractions.
Room Quality
8.2
Comfortable rooms mentioned, but concerns about natural ventilation and uncomfortable beds.
Amenities
8.73
Amenities were adequate, though improvements in bathroom features were noted.
Value for Money
8.69
Value perceived as fair, balancing comfort with price.
Food and Beverage
9.24
Breakfast quality was praised as excellent.
Overall Experience
9.11
Overall experience balanced with some positive notes and notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:24

Property Description

City Views from Terrace
Enjoy breathtaking views of Riobamba from our terrace while sipping on your favorite drink at the snack bar.

Convenient Location
Located just 50 meters from the Raúl Dávalos Plaza de Toros Bullring and 300 meters from the train station, Hotel Shalom offers easy access to nearby attractions.

Modern Amenities
Relax in our comfortable rooms equipped with a TV, private bathroom, and free WiFi. Our 24-hour front desk is always available to assist you during your stay.

Book your stay at Hotel Shalom for a memorable experience in Riobamba!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 40 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.11
E
Engith • family_with_children • ec
9
2026-07-01 • via Nuitee
A
awsantim • solo_traveller • br
8
2026-06-30 • via Nuitee
G
Galo Quiroga • extended_group • ec
9
2026-06-29 • via Nuitee
P
Pablo • solo_traveller • de
9
2026-06-16 • via Nuitee
A
Adrian Figueroa • solo_traveller • ec
9
2026-06-04 • via Nuitee
F
Fernando • solo_traveller • ec
8
Ubicacion
Pros:

La ubicación

Cons:

Un poco de bulla y opino por mi habitación de estadía, habia luz en el techo que molesto al amanecer.

2026-05-01 • via Nuitee
L
Lilian • solo_traveller • ec
10
2026-04-22 • via Nuitee
F
Fausto • solo_traveller • ec
9
Habitación
Pros:

El manejo de la habitación y el trato del personal.

2026-04-20 • via Nuitee
J
James • solo_traveller • ec
8
2026-04-18 • via Nuitee
M
Markus • family_with_children • de
9
2026-03-18 • via Nuitee
G
Gino • couple • ec
10
2026-03-13 • via Nuitee
J
Julio • family_with_children • es
9
2026-01-08 • via Nuitee
J
Julio • family_with_children • es
9
Pros:

Es muy limpio y el personal es de lo mejor.

Cons:

Un poco caro.

2026-01-08 • via Nuitee
A
Andres Felipe • solo_traveller • ec
9
Práctico y bien ubicado
Pros:

Ubicación y buen servicio

Cons:

Todo bien! La zona en sí es un poco bullosa pero no es culpa del hotel

2026-01-03 • via Nuitee
M
MARCIA BEATRIZ • couple • ec
10
Pros:

El servicio

2025-12-30 • via Nuitee
S
SEGUNDO • couple • ec
10
2025-12-30 • via Nuitee
S
Solange • couple • ec
9
2025-12-29 • via Nuitee
S
Sabrina • couple • ca
8
Séjour agréable. Hôtel très bien situé. Personnel professionnel et accuueillant
Pros:

Très bel hôtel Personne accueillant et professionnel. Petit déjeuner fabuleux!!!

Cons:

La chambre était un peu petite pour 4 personnes.

2025-12-13 • via Nuitee
D
Daniel • family_with_children • ec
9
Pros:

La ubicación

2025-12-08 • via Nuitee
J
Juana Catalina • family_with_children • ec
4
Pros:

La ubicación

Cons:

Deberían explicar que la habitación no tiene ventilación natural, es decir, no tiene ventana.
Se escucha como suben gradas, bajan gradas, caminan, conversan, tubería etc.
Las camas son super incómodas.

2025-11-03 • via Nuitee