Family Hotel Helios

Hotels
8.3 (25 reviews)
Zona Iztok 1 , Sevlievo , bg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Fax/photocopying
Table tennis
Private check-in/check-out
Fire extinguishers
Free wired internet
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Noisy from street
Limited amenities
Stained mattress

Categories

Cleanliness
7.41
There were mentions of a stained mattress and a cracked shower tray.
Service
9.38
Helpful receptionist and friendly service were highlighted in multiple reviews.
Location
8.92
Good central location, though there were some noise concerns from the street.
Room Quality
8.37
Spacious rooms were noted, but issues with some room facilities were mentioned.
Amenities
7.9
Amenities like fitness suite and restaurant availability were limited during the stay.
Value for Money
8.36
Some guests felt additional costs for room arrangements affected perceived value.
Food and Beverage
7.41
Limited dining options were mentioned with the restaurant not being operational.
Overall Experience
8.68
Overall good experience with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:21

Property Description

River view balconies: Enjoy a stunning view of the river from select rooms with private balconies at Family Hotel Helios.

Modern amenities: Relax in rooms equipped with air conditioning, flat-screen TVs, and comfortable bedding for a pleasant stay.

Recreational activities: Have a fun time playing table tennis at this 3-star hotel before exploring nearby attractions like Asen Dynasty Monument and Forty Martyrs Church.

Book your stay at Family Hotel Helios now to experience a perfect blend of comfort and convenience.

Important information:

Please note that the seasonal pool is open from April until the end of October.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 25 reviews
Cleanliness: 7.41
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.68
M
Mila couple bg
9
2026-03-01 via Nuitee
Митев solo_traveller bg
10
2026-02-25 via Nuitee
J
Julian couple bg
8
2026-02-23 via Nuitee
Мари solo_traveller bg
8
2026-02-22 via Nuitee
A
Alan solo_traveller bg
10
Scarey outside, great on the inside
Pros:

Handy for city centre and Club Cafe Theatre bar
Fun talking with Boril

2026-02-12 via Nuitee
M
Martin extended_group bg
2
Не препоръчвам.
Cons:

Ресторантът към хотела не работи. Не предлагат тройни стаи в Booking.com. Пътувахме трима души и се наложи да платим за една двойна и една единична стая 147 лв. за една нощувка, въпреки че можеше да бъдем в една тройна стая и да платим 100 лв. на нощ. Пред хотела има оживена улица по която се движат много коли и камиони и е шумно.

2026-01-19 via Nuitee
Герган solo_traveller bg
10
2025-12-25 via Nuitee
G
Galit solo_traveller il
9
Pros:

A spacious room, very comfortable, nice staff, enough parking outside, everything was fine.

2025-11-16 via Nuitee
M
Mariya couple bg
10
Pros:

Много учтиви и мили хора

Cons:

Би могло да има чехли и душ гел

2025-11-04 via Nuitee
P
Petar solo_traveller bg
9
2025-10-31 via Nuitee
Росалина solo_traveller bg
5
2025-10-31 via Nuitee
M
Mark solo_traveller gb
8
Great little budget hotel
Pros:

Very easy to find (on the road adjacent to the football stadium), good parking, but be wary of match days; the place was heaving with cars and police. A helpful receptionist and a large room, complete with fridge and a small balcony. A busy, popular restaurant (always a good sign) that was open on the Sunday that I was there, despite what it says on the sign outside, but not open for breakfast, though there was a coffee machine immediately outside the front door. Good internet signal. Twenty-minute walk into town.

Cons:

My room overlooked the road and was thus noisy in the early hours and the inevitable smell of exhaust fumes if you opened the door to the balcony. Perhaps rooms on the other side of the hotel are quieter? The fitness suite and swimming pool were closed for renovation at the time of my visit. The shower tray was flimsy (needed a support frame underneath at time of installation), cracked and leaked. Stained mattress.

2025-10-03 via Nuitee
Кирил solo_traveller bg
5
2025-08-14 via Nuitee
A
Anani solo_traveller gb
7
Pros:

Good location, nice room.

2025-08-09 via Nuitee
Ивет Иванова couple bg
9
Ивет-двойка
2025-08-05 via Nuitee
M
Mark solo_traveller bg
9
Great central location, good sized rooms, comfortable and clean, friendly service. Thanks!
Pros:

The hotel is in a quiet location near to a park and 10 minutes walk from the town centre. There is on street parking outside the hotel, a quiet street. The manager is very friendly and helpful and the room is a good size with comfortable beds. Staying during the summer, the air conditioning was great and I could keep food for the next day in the fridge. There was plenty of storage space and the room also had a balcony. The bathroom was a good size and the shower worked well. The room and the hotel were very clean.

Cons:

A kettle in the room would have been nice to make coffee in the morning - the manager was kind enough to provide hot water.

2025-07-26 via Nuitee
S
Sonia solo_traveller bg
10
2025-07-20 via Nuitee
N
Neil solo traveller gb
10
Exceptional
Pros:

Value for money helpful staff everything that was needed for a 1 night stay

2025-05-06 via Nuitee
E
Encho review category business travellers bg
10
Nice place to stay.
Pros:

Nice place to stay in Sevlievo. Clean place, warm room. I recommend to everyone.

Cons:

For the period I had been, nothing.

2025-03-30 via Nuitee
A
Angel family with young children bg
10
Exceptional
2025-02-20 via Nuitee