Aidana Plaza Hotel

Hotels
9.2 (2127 reviews)
Beybitshilik Avenue 13 , Shymkent , kz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean hotel
Cons:
Noise from the corridor
Breakfast quality issues
Uncomfortable mattress

Categories

Cleanliness
8.95
Noted cleanliness but some issues with hygiene in bathroom and trash.
Service
10
Helpful staff and good service mentioned positively.
Location
10
Great location with easy access to city amenities.
Room Quality
8.92
Some complaints about mattress comfort and amenities.
Amenities
8.46
Missing basic amenities noted in reviews.
Value for Money
8.91
Some feel pricing is high for the standard offered.
Food and Beverage
8.44
Breakfast was criticized for variety and freshness.
Overall Experience
9.9
Generally positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:52

Property Description

Luxurious 4-Star Accommodation
Experience the epitome of luxury at Aidana Plaza Hotel in Shymkent. Indulge in our exquisite rooms equipped with modern amenities such as a flat-screen TV, minibar, and a private bathroom.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. Our attentive staff is dedicated to ensuring your comfort and satisfaction during your time with us.

Convenient Location
Conveniently located just 10 km from Shymkent International Airport, Aidana Plaza Hotel offers easy access for travelers. Explore the vibrant city and return to the tranquility of our hotel for a restful night's sleep.

Book your stay at Aidana Plaza Hotel now and elevate your travel experience to new heights.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for KZT 4,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2127 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 8.46
Value for Money: 8.91
Food and Beverage: 8.44
Overall Experience: 9.9
Y
YERZHAN couple kz
10
комфортно
Pros:

чистата

Cons:

локация

2026-07-17 via Nuitee
Жулдызай couple kz
10
2026-07-16 via Nuitee
A
Arailym family_with_children kz
8
Все хорошо ,кроме завтраков
2026-07-16 via Nuitee
N
Nurymbet family_with_children kz
10
Все супер. Не только ночевали, а отдохнули
Pros:

Второй раз остановились в этот прекрасный отель. По сервису , по всему не отстаёт от 5*. Сервис, удобство, персонал все супер. Отдельно Благодарю БАЛАУСА за гостеприимство и за обслуживание!

2026-07-16 via Nuitee
Асель couple kz
10
2026-07-15 via Nuitee
Бауржан solo_traveller kz
10
Классный отель за свою цену, абсолютно всё устроило
Pros:

В первую очередь номера и лобби-бар

Cons:

Нет такого

2026-07-12 via Nuitee
Z
Zhamilya solo_traveller kz
9
Pros:

Было все прекрасно и персонал тоже вот только на завтраке было мало выбора. А каша была очень вкусная.

Cons:

Очень!

2026-07-12 via Nuitee
W
Wolfgang couple de
8
2026-07-11 via Nuitee
D
Damir couple kz
10
2026-07-09 via Nuitee
R
Rufayda solo_traveller kg
10
Pros:

Чистота и уют

2026-07-08 via Nuitee
Азамат couple kz
10
2026-07-07 via Nuitee
S
Sanzhar family_with_children kz
1
Cons:

Отсутствует детская кроватка, несмотря на то, что была принята бронь с младенцем.

2026-07-06 via Nuitee
V
Viacheslav solo_traveller ua
8
Pros:

Все

Cons:

Отсутствие смарт ТВ (даже в люксе)

2026-07-06 via Nuitee
S
Shattykov couple kz
10
2026-07-06 via Nuitee
A
Almas solo_traveller kz
8
2026-07-06 via Nuitee
Алан couple kz
10
2026-07-05 via Nuitee
A
Axel solo_traveller se
7
2026-07-05 via Nuitee
A
Anel solo_traveller kz
10
Pros:

Рядом с парком, великолепный интерьер с британским акцентом 💂‍♀️🇬🇧🌏Вкусный завтрак

2026-07-04 via Nuitee
A
Azamat solo_traveller kz
10
2026-07-01 via Nuitee
V
Vadim family_with_children kz
8
2026-06-29 via Nuitee