Aidana Plaza Hotel

Hotels
9.2 (1967 reviews)
Beybitshilik Avenue 13 , Shymkent , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Ironing service
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean hotel
Cons:
Noise from the corridor
Breakfast quality issues
Uncomfortable mattress

Categories

Cleanliness
8.95
Noted cleanliness but some issues with hygiene in bathroom and trash.
Service
10
Helpful staff and good service mentioned positively.
Location
10
Great location with easy access to city amenities.
Room Quality
8.92
Some complaints about mattress comfort and amenities.
Amenities
8.46
Missing basic amenities noted in reviews.
Value for Money
8.91
Some feel pricing is high for the standard offered.
Food and Beverage
8.44
Breakfast was criticized for variety and freshness.
Overall Experience
9.9
Generally positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:52

Property Description

Luxurious 4-Star Accommodation
Experience the epitome of luxury at Aidana Plaza Hotel in Shymkent. Indulge in our exquisite rooms equipped with modern amenities such as a flat-screen TV, minibar, and a private bathroom.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. Our attentive staff is dedicated to ensuring your comfort and satisfaction during your time with us.

Convenient Location
Conveniently located just 10 km from Shymkent International Airport, Aidana Plaza Hotel offers easy access for travelers. Explore the vibrant city and return to the tranquility of our hotel for a restful night's sleep.

Book your stay at Aidana Plaza Hotel now and elevate your travel experience to new heights.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for KZT 4,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1967 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 8.46
Value for Money: 8.91
Food and Beverage: 8.44
Overall Experience: 9.9
A
Anatoly • solo_traveller • ru
10
2026-02-14 • via Nuitee
S
Shamuratov • family_with_children • kz
10
2026-02-12 • via Nuitee
S
Sergey • family_with_children • kz
8
2026-02-12 • via Nuitee
A
Andrea • couple • it
10
2026-02-11 • via Nuitee
H
HÜSEYİN • couple • tr
10
2026-02-08 • via Nuitee
A
Adem • solo_traveller • tr
10
Sonuç beğendim
Pros:

Konumu çok güzel odalar da güzel

Cons:

Kahvaltı salonunda öğrencileri çalıştırıyorlar galiba çok lakayıt hareket ediyor .

2026-01-30 • via Nuitee
B
Baimyrza • couple • kz
10
2026-01-29 • via Nuitee
Александр • couple • kz
9
Pros:

Спасибо большое за помощь и отзывчивость девушки на ресепшен Назерке!!! Очень вежливая и быстро всё оформила.

Cons:

Давно у вас останавливаюсь. Завтраки раньше были лучше.

2026-01-28 • via Nuitee
A
Asset • family_with_children • kz
9
2026-01-27 • via Nuitee
A
Asset • family_with_children • kz
9
2026-01-27 • via Nuitee
V
Vera • family_with_children • kz
10
2026-01-25 • via Nuitee
M
Makhabbat • couple • kz
4
Первое и последнее заселение в этой гостинице, точно советовать ее не буду никому
Pros:

чистота в номере и вкусные завтраки. Отдельно хочется отметить оперативную и внимательную работу персонала — все вопросы решались быстро и без лишних задержек.

Cons:

в первом номере были устаревшие оконные ручки, из-за чего окна не закрывались и в комнате было холодно. Также сантехника требует обновления — в душе слабый напор воды. Полотенца и халаты уже изношены и нуждаются в замене. Кроме того, в номере отсутствует ложка для обуви. Тем не менее, проблему с холодом оперативно решили, предложив замену номера 👍
Очень маленькие комнаты и душевая.

2026-01-25 • via Nuitee
Шахноза • couple • uz
10
2026-01-23 • via Nuitee
S
Sergey • solo_traveller • kz
7
2026-01-23 • via Nuitee
S
Sergey • family_with_children • kz
8
2026-01-23 • via Nuitee
V
Vitaly • family_with_children • kz
10
2026-01-23 • via Nuitee
S
Sergey • extended_group • kz
8
2026-01-20 • via Nuitee
T
Tamás • extended_group • hu
7
2026-01-20 • via Nuitee
Ümit • extended_group • tr
8
2026-01-20 • via Nuitee
Сабина • couple • kz
8
2026-01-20 • via Nuitee