Aidana Plaza Hotel

Hotels
9.2 (2016 reviews)
Beybitshilik Avenue 13 , Shymkent , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Ironing service
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean hotel
Cons:
Noise from the corridor
Breakfast quality issues
Uncomfortable mattress

Categories

Cleanliness
8.95
Noted cleanliness but some issues with hygiene in bathroom and trash.
Service
10
Helpful staff and good service mentioned positively.
Location
10
Great location with easy access to city amenities.
Room Quality
8.92
Some complaints about mattress comfort and amenities.
Amenities
8.46
Missing basic amenities noted in reviews.
Value for Money
8.91
Some feel pricing is high for the standard offered.
Food and Beverage
8.44
Breakfast was criticized for variety and freshness.
Overall Experience
9.9
Generally positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:52

Property Description

Luxurious 4-Star Accommodation
Experience the epitome of luxury at Aidana Plaza Hotel in Shymkent. Indulge in our exquisite rooms equipped with modern amenities such as a flat-screen TV, minibar, and a private bathroom.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. Our attentive staff is dedicated to ensuring your comfort and satisfaction during your time with us.

Convenient Location
Conveniently located just 10 km from Shymkent International Airport, Aidana Plaza Hotel offers easy access for travelers. Explore the vibrant city and return to the tranquility of our hotel for a restful night's sleep.

Book your stay at Aidana Plaza Hotel now and elevate your travel experience to new heights.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for KZT 4,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2016 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 8.46
Value for Money: 8.91
Food and Beverage: 8.44
Overall Experience: 9.9
Маулимов • solo_traveller • kz
7
Pros:

Было холодно, кондиционер не помогает

2026-04-10 • via Nuitee
Едаменко • family_with_children • kz
9
2026-04-09 • via Nuitee
Новиков • family_with_children • kz
10
2026-04-08 • via Nuitee
АПИЕВА • family_with_children • kz
9
2026-04-07 • via Nuitee
Гульмира • family_with_children • kz
4
Cons:

Отель старый отзывы накрученные

2026-04-07 • via Nuitee
Новиков • family_with_children • kz
10
2026-04-07 • via Nuitee
P
Philippe • solo_traveller • fr
10
2026-04-06 • via Nuitee
I
Ioannis • solo_traveller • gr
9
Pros:

almost everything

Cons:

breakfast could be better, especially for Europeans

2026-04-05 • via Nuitee
V
Vitalii • solo_traveller • ru
7
2026-04-05 • via Nuitee
M
Magdalini • extended_group • gr
10
2026-04-05 • via Nuitee
• extended_group • gr
8
2026-04-04 • via Nuitee
Кайсар • couple • kz
7
2026-04-03 • via Nuitee
M
MAXIM • family_with_children • kz
10
2026-04-02 • via Nuitee
Z
Zhorabayev • solo_traveller • kz
10
2026-04-01 • via Nuitee
A
Aruzhan • couple • hu
9
2026-04-01 • via Nuitee
A
Arman • solo_traveller • kz
10
2026-04-01 • via Nuitee
N
Nazgul • family_with_children • kz
8
2026-04-01 • via Nuitee
Жумагуль • family_with_children • kz
10
Все супер спасибо
Pros:

Завтрак очень вкусный спасибо большое 🥰

Cons:

Комната очень большая

2026-03-31 • via Nuitee
N
Nurbolat • extended_group • kz
10
Pros:

Местоположение отеля, чистота номеров, отличный завтрак

2026-03-30 • via Nuitee
Клавдия • family_with_children • kz
10
2026-03-30 • via Nuitee