Bertie Pontypridd

Hotels
•
Marston's Inns
7.8 (792 reviews)
Coedcae Road , Trehafod , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent value for money
Cons:
Lack of amenities
Noise issues
Limited food options

Categories

Cleanliness
7.9
Overall, guests found the rooms clean, but some mentioned a lack of toiletries.
Service
8.6
Guests appreciated the friendliness and helpfulness of the staff.
Location
8.1
Many reviews highlighted the good location, particularly for work or visits.
Room Quality
7.6
Rooms were generally comfortable and clean, but some had issues related to noise and temperature.
Amenities
7.6
Missing amenities like hairdryers were noted, impacting guest satisfaction.
Value for Money
8.1
Guests felt they received decent value for the cost, though some services fell short.
Food and Beverage
6.6
Limited food options and quality were a concern for guests.
Overall Experience
7.9
While some issues arose, the majority of guests had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:19

Property Description

Charming Hotel in Trehafod

Tranquil Garden Oasis: Escape the city hustle and unwind in our peaceful garden, a perfect spot for relaxation.

Delicious Dining Experience: Indulge in exquisite meals at our on-site restaurant and sip on refreshing drinks at the cozy bar.

Comfortable and Cozy Rooms: Experience comfort like never before in our well-appointed rooms with modern amenities for a relaxing stay.

Ready to experience the tranquility and comfort at Bertie Pontypridd? Book your stay now and create unforgettable memories!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 792 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.1
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 7.9
S
Stephen • solo_traveller • gb
9
Very good.
Pros:

It was warm and clean.Friendly staff and good food at a reasonable price.👍👍

2026-02-14 • via Nuitee
M
Mark • solo_traveller • gb
1
Just pay a little extra and stay somewhere else.
Pros:

Nothing

Cons:

Smelled of smoke , had crisps all over the room was dirty, cold , damp, noisy

2026-02-11 • via Nuitee
E
Ella • couple • gb
10
2026-02-11 • via Nuitee
I
Ian • family_with_children • gb
9
The Bertie
Pros:

Well organised, spacious room and ensuite bathroom. Comfortable bed, slept well.
Lunch was great.

Cons:

Only a minor issue, a few creaking floorboards.

2026-02-08 • via Nuitee
A
Alan • solo_traveller • gb
9
2026-01-26 • via Nuitee
P
Paul • couple • gb
9
5th or 6th time at berties, prices are very good,room was clean so overall well happy
Pros:

Location is OK, they don't do breakfast

Cons:

Breakfast as above

2026-01-20 • via Nuitee
N
Nigel • solo_traveller • gb
8
2026-01-20 • via Nuitee
A
Alan • solo_traveller • gb
8
Great place for the price.
Pros:

For the price the accommodation was great, comfy bed, large tv and clean shower room. lots of towels available and clean sheets.

Cons:

Room was not cleaned properly, rubbish left in bin on arrival and no milk pods for coffee. I stayed for 2 nights ad these were not replenished.

2026-01-19 • via Nuitee
K
Kevin • solo_traveller • gb
10
Pros:

The beer,the food, and the friendly peaple that work there and drink there

2026-01-19 • via Nuitee
A
Alan • solo_traveller • gb
8
2026-01-19 • via Nuitee
K
Kevin • couple • gb
5
Disappointing
Pros:

No breakfast. No evening meal on one day as the chef was sent home early because the pub was quiet.

Cons:

Fire alarm went off at 7am one morning. The fire brigade were summoned. They could find no fire.
There was no contact number for a member of staff and consequently the alarm continued to blare until 9.15 am when a member of staff finally arrived to get a key to turn it off. She didnt know how to turn it off and a guest managed to do it.
And all because one fella had decided to smoke a cigarette in his room.

No staff on premises after pub closing time.

2026-01-19 • via Nuitee
A
Alan • solo_traveller • gb
9
Pros:

room was good for the price

2026-01-19 • via Nuitee
P
Pam • family_with_children • gb
8
2026-01-19 • via Nuitee
L
Lisa • family_with_children • gb
2
Comfy but dirty. Hopefully an oversight on their behalf. Loved the nearby Rhonda visitor centre.
Pros:

Beds were very comfortable, staff reasonably friendly, great location and price

Cons:

but the room was filthy. The previous occupants business was still in the toilet, the mirror covered in spatters of toothpaste or soap, dirty towels behind the door, blood on the shower wall it was disgusting. Obviously hadn’t been cleaned. Beds were clean though. Tea stains on the kettle base and table, stained mugs. If my eyes hadn’t been watering for the toilet after our four hour drive to get there I would’ve complained immediately - but I was exhausted and couldn’t do with the hassle so we flushed it, cleaned it and went out. Hopefully for the hotel it was an oversight, maybe they got distracted whilst cleaning.

2026-01-19 • via Nuitee
M
michael • couple • gb
10
2026-01-19 • via Nuitee
A
Alan • solo_traveller • gb
8
2026-01-19 • via Nuitee
U
Umar Ayomide • family_with_children • gb
5
2026-01-19 • via Nuitee
D
Dionne • couple • gb
10
2026-01-15 • via Nuitee
S
Steve • solo_traveller • gb
9
Nice friendly place
Pros:

Stayed before many times now under new management nice clean and worm

Cons:

Nothing to dislike

2026-01-15 • via Nuitee
T
tony sutherland • solo_traveller • gb
1
Rubbish
Pros:

Nothing

Cons:

I left 1 day before & left my phone charger & cable in my room & asked if they would send it up to my address & i would pay for the charges it cost Allison but I never received this.

2026-01-15 • via Nuitee