Bertie Pontypridd

Hotels
•
Marston's Inns
7.8 (886 reviews)
Coedcae Road , Trehafod , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Family rooms
Garden
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent value for money
Cons:
Lack of amenities
Noise issues
Limited food options

Categories

Cleanliness
7.9
Overall, guests found the rooms clean, but some mentioned a lack of toiletries.
Service
8.6
Guests appreciated the friendliness and helpfulness of the staff.
Location
8.1
Many reviews highlighted the good location, particularly for work or visits.
Room Quality
7.6
Rooms were generally comfortable and clean, but some had issues related to noise and temperature.
Amenities
7.6
Missing amenities like hairdryers were noted, impacting guest satisfaction.
Value for Money
8.1
Guests felt they received decent value for the cost, though some services fell short.
Food and Beverage
6.6
Limited food options and quality were a concern for guests.
Overall Experience
7.9
While some issues arose, the majority of guests had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:19

Property Description

Charming Hotel in Trehafod

Tranquil Garden Oasis: Escape the city hustle and unwind in our peaceful garden, a perfect spot for relaxation.

Delicious Dining Experience: Indulge in exquisite meals at our on-site restaurant and sip on refreshing drinks at the cozy bar.

Comfortable and Cozy Rooms: Experience comfort like never before in our well-appointed rooms with modern amenities for a relaxing stay.

Ready to experience the tranquility and comfort at Bertie Pontypridd? Book your stay now and create unforgettable memories!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 886 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.1
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 7.9
J
jack • solo_traveller • gb
7
2026-06-27 • via Nuitee
R
Rowena • solo_traveller • gb
1
Don't bother staying here
Pros:

Nothing

Cons:

Nothing good to say.No evening meal. Offered left over buffet from a funeral that had been held earlier in the day and left unrefridgerated in 30° heat. My room directly over kareoke bar which went on for 2 1/2 hours. Only the landlady singing everything... badly. Room not cleaned and everywhere in the building filthy. No breakfast either.
Would not recommend under any circumstances. Makes an ok pub but not suitable as a B&B.

2026-06-27 • via Nuitee
S
Samantha • family_with_children • gb
8
Great Welsh welcome, wonderful comfy bed and super value for money.
Pros:

Staff are extremely welcoming and accommodating.

Cons:

Little more attention to cleanliness and maintenance. Dust on long shelf in room a toilet lid broken.

2026-06-25 • via Nuitee
J
Joe • couple • gb
10
2026-06-25 • via Nuitee
C
Carin • couple • de
7
2026-06-21 • via Nuitee
M
Md Monzur • solo_traveller • gb
9
Nice comfortable stay with family for a day
Pros:

Nice comfortable stay with family for a day

2026-06-20 • via Nuitee
B
Bethan • solo_traveller • gb
9
Stay at Bertie Marstons
Pros:

Pretty scenery by river with historic bridge and victorian ironwork.
Perfect for station, bus stops outside..
Was greeted by Daniel who kindly showed me to my room..A gentlemen...Nice large room en suite .Lovely soft towels .

Cons:

Got confused about exit in morning but all was well in end

2026-06-18 • via Nuitee
S
Steve • solo_traveller • gb
8
OK
Pros:

There was none available

Cons:

Evening food could have been provided

2026-06-18 • via Nuitee
M
Mercy • couple • gb
8
Staff members were friendly.
Pros:

Staff members were easy to approach.
The property was clean.

Cons:

I was hoping for a bed with a headboard. However, the beds were comfortable.

2026-06-18 • via Nuitee
M
Michael • solo_traveller • gb
5
Overall perfectly ok for £50 - but a few small changes could make this a very good location.
Pros:

Location on a four per hour bus route and 2 min walk from the railway station - 39 mins to Cardiff was excellent. Evening Pub Meal option was good - as was the very reasonable £50 room rate I paid. Quiet overnight - Good TV. Room / Bathroom were clean and shower was good.

Cons:

No breakfast option or information or were to get one locally. Lack of 2nd bedside light or power plug close to the bed or desk or small shelf in the bathroom for the toiletries. Couldn't get wi-fi to work and wasn't clear as to how to check out in the morning. Were a number of marks on the furniture / wall etc at £50 I'm not too concerned - at higher price points I would be.

2026-06-17 • via Nuitee
P
Paul • solo_traveller • gb
9
Absolute bargain
Pros:

Friendly staff,excellent location

Cons:

Nothing

2026-06-15 • via Nuitee
E
Elijah • solo_traveller • gb
9
Loved it
Pros:

Pretty much everything

Cons:

Matress topper thing wasnt in the best condition

2026-06-14 • via Nuitee
P
Peter • solo_traveller • gb
10
Just what i wanted
Pros:

Everthing was lovely and clean

Cons:

Nothung

2026-06-11 • via Nuitee
G
George • solo_traveller • gb
10
A very contented stay
Pros:

Well received at reception. Room was perfect for me.- it was quiet (fell asleep immediately), comfy bed and clean towels, linen and room (including en suite). I was very content.

Cons:

Norhing

2026-06-10 • via Nuitee
S
Sean • extended_group • gb
7
Value for money budget accommodation
Pros:

Friendly manager on arrival...simple booking in process.

Cons:

Ran out of hot water in morning for second shower

2026-06-10 • via Nuitee
I
Ian • solo_traveller • gb
7
Pros:

Room was great , as the bar

Cons:

Well was told at check in on arrival that last orders for food was 7.30 , which doesn't seem very good to me ,as it wasn't even 7.30 but apparently. The chef decided to close early
So on the second night of stay I arrived straight away going to the bar it was exactly 7.11 pm .
I asked the barman about food he said sorry the restaurant is closed , I complained telling him I was a guest ,and he told the chef that
And she apparently refused to cook. This service is certainly not good enough.
I think this chef thinks she owns the hotel

2026-06-10 • via Nuitee
W
wayne • solo_traveller • gb
9
Pros:

No breakfast

2026-06-08 • via Nuitee
D
Damian • solo_traveller • gb
10
Pros:

Clean comfy rooms, nice bar, but an ale on tap would be nice!

Cons:

Decent rooms, very friendly staff, nice atmosphere

2026-06-07 • via Nuitee
W
Wendy • solo_traveller • gb
10
Pros:

Nice rooms staff were helpful opposite train station only £5.00 taxi to venue

2026-06-07 • via Nuitee
M
Matthew • couple • gb
10
2026-06-05 • via Nuitee