Bertie Pontypridd

Hotels
•
Marston's Inns
7.8 (867 reviews)
Coedcae Road , Trehafod , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent value for money
Cons:
Lack of amenities
Noise issues
Limited food options

Categories

Cleanliness
7.9
Overall, guests found the rooms clean, but some mentioned a lack of toiletries.
Service
8.6
Guests appreciated the friendliness and helpfulness of the staff.
Location
8.1
Many reviews highlighted the good location, particularly for work or visits.
Room Quality
7.6
Rooms were generally comfortable and clean, but some had issues related to noise and temperature.
Amenities
7.6
Missing amenities like hairdryers were noted, impacting guest satisfaction.
Value for Money
8.1
Guests felt they received decent value for the cost, though some services fell short.
Food and Beverage
6.6
Limited food options and quality were a concern for guests.
Overall Experience
7.9
While some issues arose, the majority of guests had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:19

Property Description

Charming Hotel in Trehafod

Tranquil Garden Oasis: Escape the city hustle and unwind in our peaceful garden, a perfect spot for relaxation.

Delicious Dining Experience: Indulge in exquisite meals at our on-site restaurant and sip on refreshing drinks at the cozy bar.

Comfortable and Cozy Rooms: Experience comfort like never before in our well-appointed rooms with modern amenities for a relaxing stay.

Ready to experience the tranquility and comfort at Bertie Pontypridd? Book your stay now and create unforgettable memories!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 867 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.1
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 7.9
P
Peter • solo_traveller • gb
10
Just what i wanted
Pros:

Everthing was lovely and clean

Cons:

Nothung

2026-06-11 • via Nuitee
I
Ian • solo_traveller • gb
7
Pros:

Room was great , as the bar

Cons:

Well was told at check in on arrival that last orders for food was 7.30 , which doesn't seem very good to me ,as it wasn't even 7.30 but apparently. The chef decided to close early
So on the second night of stay I arrived straight away going to the bar it was exactly 7.11 pm .
I asked the barman about food he said sorry the restaurant is closed , I complained telling him I was a guest ,and he told the chef that
And she apparently refused to cook. This service is certainly not good enough.
I think this chef thinks she owns the hotel

2026-06-10 • via Nuitee
G
George • solo_traveller • gb
10
A very contented stay
Pros:

Well received at reception. Room was perfect for me.- it was quiet (fell asleep immediately), comfy bed and clean towels, linen and room (including en suite). I was very content.

Cons:

Norhing

2026-06-10 • via Nuitee
S
Sean • extended_group • gb
7
Value for money budget accommodation
Pros:

Friendly manager on arrival...simple booking in process.

Cons:

Ran out of hot water in morning for second shower

2026-06-10 • via Nuitee
W
wayne • solo_traveller • gb
9
Pros:

No breakfast

2026-06-08 • via Nuitee
W
Wendy • solo_traveller • gb
10
Pros:

Nice rooms staff were helpful opposite train station only £5.00 taxi to venue

2026-06-07 • via Nuitee
D
Damian • solo_traveller • gb
10
Pros:

Clean comfy rooms, nice bar, but an ale on tap would be nice!

Cons:

Decent rooms, very friendly staff, nice atmosphere

2026-06-07 • via Nuitee
M
Matthew • couple • gb
10
2026-06-05 • via Nuitee
G
George • solo_traveller • gb
10
Nice peaceful Night of Rest
Pros:

I fell asleep immediately and had a restful quiet night of rest. All in a clean and tidy room with fresh linen and towels and hot water on demand.

Cons:

Nothing

2026-06-01 • via Nuitee
S
sam • family_with_children • gb
6
Pros:

Friendly, bedding, towels, tea, coffee and TV facilities. Bathroom had toiletries and was clean.
There was a private party on which went very quiet by midnight.
Comfy bed, warm shower all good.
lacking a hairdryer but that our fault for not reading.
Value for money at £50 a night.


Would go again.

Cons:

Minor but cobwebs

2026-05-27 • via Nuitee
S
sandra • solo_traveller • gb
8
2026-05-27 • via Nuitee
K
Kevin • family_with_children • gb
10
Pros:

The staff were amazing and made our stay.

2026-05-27 • via Nuitee
S
Smith • solo_traveller • gb
10
2026-05-26 • via Nuitee
I
Imran • extended_group • gb
3
Awful
Pros:

The pub underneath was very loud. People fighting outside our window. We couldn't close the window because the room was very hot. The room was dirty. Food crumbs from previous guest on bedside cabinet and chair. The shower was mouldy but we didn't pay alot so I suppose we should have expected it.

Cons:

Everything

2026-05-26 • via Nuitee
L
Lehel • solo_traveller • gb
7
Good location and amazing landlords.
Pros:

The Pub colours were amazing outside. The guy at the bar and the landlords were great people.

Cons:

The rooms would do with an upgrade. Other than that it's a good location and a good place to be.

2026-05-26 • via Nuitee
G
George • solo_traveller • gb
10
Pros:

Clean room. Clean bed linen. Clean towels. Hot water on demand. Comfy bed. Coffee facilities. Excellent friendly staff. Excellent washing facilities.

Cons:

Nothing.

2026-05-25 • via Nuitee
P
Peter • solo_traveller • gb
10
Just what i needed
Pros:

I have stopped there before its handy for me when i come to visit my brother

Cons:

Nothing

2026-05-25 • via Nuitee
C
Carol • solo_traveller • gb
9
2026-05-24 • via Nuitee
D
Dawn • couple • gb
10
One of the best pubs we’ve stayed in
Pros:

Great location, easy parking, friendly people, good food and fantastic spacious room with super comfy beds everything for a amazing price

2026-05-21 • via Nuitee
C
Claire • solo_traveller • gb
8
2026-05-21 • via Nuitee