AC Hotel by Marriott Cartagena

Hotels
AC Hotels by Marriott
8.9 (189 reviews)
Calle Real 2 , Cartagena , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Understaffed during peak times
Breakfast issues

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness standards during busy times.
Service
9.45
Overall, the service was reported as friendly and helpful despite being understaffed at times.
Location
9.49
The hotel is excellently located with easy access to city sights.
Room Quality
8.94
Rooms were reported as great and very comfortable.
Amenities
8.97
Amenities were well-received; however, some facilities experienced issues at peak times.
Value for Money
8.93
Good value for the quality of facilities and service offered.
Food and Beverage
7.98
Breakfast quality and availability were below expectations for some guests.
Overall Experience
8.95
Generally positive, with some room for improvement in service and food areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:40

Property Description

Modern and Elegant Rooms with Stunning Views
Hotel Cartagena Puerto offers modern and elegant rooms with views of the city and port. Each room features air conditioning and a pillow menu, ensuring a comfortable stay for all guests.

Delicious Dining Options
Start your day with a varied buffet breakfast at the hotel's café. For lunch or dinner, head to the Cibus gastrobar to savor seasonal cuisine and enjoy a refreshing drink in a cozy setting.

Convenient Location and Nearby Attractions
Located in the historic center of Cartagena, the hotel is a short walk from the port and the Roman Theatre. Situated in a quiet pedestrian area near Cartagena Town Hall, guests can easily explore attractions like Concepción Castle and the beautiful beaches of Costa Calida just 3 km away.

Book your stay at Hotel Cartagena Puerto now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 189 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
Y
yolandarr couple es
9
Todo fenomenal
Pros:

Hotel nuevo y súper bien situado

Cons:

Nada

2026-03-21 via Nuitee
J
Javier couple es
9
2026-03-21 via Nuitee
D
Dick couple nl
9
Heel goed
Pros:

Lokatie zeer vriendelijk personeel

Cons:

Miste nespresso machiene op de kamer

2026-03-21 via Nuitee
S
Soriano Muñoz couple es
10
2026-03-20 via Nuitee
J
JOSE MARIA couple es
10
Escapada a Cartagena
Pros:

Bien ubicado, instalaciones muy nuevas, habitación cómoda y amplia. Perfecto para visitar Cartagena desde una zona bonita, céntrica pero de fácil acceso.

2026-03-20 via Nuitee
N
Nidia Angeles couple es
10
Fantástico
Pros:

Me encantó , calidad y precio. Genial

Cons:

Todo bien

2026-03-19 via Nuitee
C
Carol couple gb
9
Loved it
Pros:

The room exceeded expectations. I’d requested a sunny with good view and it had both. The view exceptional so much to look at.

Cons:

Nothing

2026-03-19 via Nuitee
I
Inge couple de
9
Perfekte Lage für die Sehenswürdigkeiten der Stadt
Pros:

Die direkte Lage zum Port und zur Stadt am Anfang dr Fußgängerzone ist zur Erkundung der Stadt perfekt.
Die Angestellten sind sehr freundlich und hilfsbereit, besonders hervorzuheben ist am Empfang Señor Angel.
Die Garage, leider kann man sie nicht vorab reservieren, ist mittels eines Aufzuges zu erreichen. Das stellt für Autos mittlerer Größe kein Problem dar.
Die Zimmer sind modern und komfortable in einem neuen Design eingerichtet.
Das Frühstück ist gut, es könnte eine etwas größere Auswahl an Käse und Brot geben.

2026-03-18 via Nuitee
L
Lorenzo couple es
10
Retorno a mi ciudad natal
Pros:

Buena ubicacion

Cons:

El parking de hotel estaba lleno

2026-03-17 via Nuitee
J
Joan couple es
6
Carisimo
Pros:

Ubicacion excelente

Cons:

Precio exageradamente caro

2026-03-17 via Nuitee
E
EVA MARIA couple es
10
Pros:

Excelente ubicación, personal atento y muy amable. Hotel para repetir sin duda.

2026-03-17 via Nuitee
H
Hildegard couple de
10
Pros:

Phantastisches Gesamtpaket

2026-03-17 via Nuitee
M
Madeleine extended_group de
8
2026-03-16 via Nuitee
J
Jose couple es
8
Pros:

Lo mejor el trato de Ángel en la recepción. Y la cena muy rica. La ubicación fantástica

2026-03-16 via Nuitee
J
JAVIER couple es
9
Hotel céntrico
Pros:

La ubicación perfecta y el desayuno muy completo,
el aparcamiento pequeño.

Cons:

El aparcamiento

2026-03-16 via Nuitee
Þorbergur family_with_children is
10
2026-03-16 via Nuitee
J
Jenni solo_traveller es
10
2026-03-15 via Nuitee
M
María José couple es
9
Agradable
Pros:

El trato del persona fue excelente

2026-03-15 via Nuitee
A
Alejandro couple es
8
2026-03-15 via Nuitee
G
Giovanna couple es
10
Pros:

Un hotel muy cómodo lo recomiendo

2026-03-15 via Nuitee