AC Hotel by Marriott Cartagena

Hotels
•
AC Hotels by Marriott
8.9 (132 reviews)
Calle Real 2 , Cartagena , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Understaffed during peak times
Breakfast issues

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness standards during busy times.
Service
9.45
Overall, the service was reported as friendly and helpful despite being understaffed at times.
Location
9.49
The hotel is excellently located with easy access to city sights.
Room Quality
8.94
Rooms were reported as great and very comfortable.
Amenities
8.97
Amenities were well-received; however, some facilities experienced issues at peak times.
Value for Money
8.93
Good value for the quality of facilities and service offered.
Food and Beverage
7.98
Breakfast quality and availability were below expectations for some guests.
Overall Experience
8.95
Generally positive, with some room for improvement in service and food areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:40

Property Description

Modern and Elegant Rooms with Stunning Views
Hotel Cartagena Puerto offers modern and elegant rooms with views of the city and port. Each room features air conditioning and a pillow menu, ensuring a comfortable stay for all guests.

Delicious Dining Options
Start your day with a varied buffet breakfast at the hotel's café. For lunch or dinner, head to the Cibus gastrobar to savor seasonal cuisine and enjoy a refreshing drink in a cozy setting.

Convenient Location and Nearby Attractions
Located in the historic center of Cartagena, the hotel is a short walk from the port and the Roman Theatre. Situated in a quiet pedestrian area near Cartagena Town Hall, guests can easily explore attractions like Concepción Castle and the beautiful beaches of Costa Calida just 3 km away.

Book your stay at Hotel Cartagena Puerto now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 132 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
A
Ann-Charlott • couple • es
10
Otroligt bra
Pros:

Fantastiskt rum. Rent och prydligt. Tillmötesgående personal från receptionist till bar och resturang personal. Maten otroligt god. ⭐️⭐️⭐️⭐️⭐️

2026-02-14 • via Nuitee
E
Emilio • family_with_children • es
10
Ubicación excelente y gran personal
Pros:

Todo perfecto. Lo mejor la ubicación. Habitaciones nuevas, limpias y con buenas vistas. Buen desayuno y personal excelente.

Cons:

Las plazas de garaje del parking son muy estrechas. Al parking se accede por un montacargas muy pequeño.

2026-02-14 • via Nuitee
A
ANA MARIA • couple • es
9
Pros:

Ubicacion

Cons:

Calor en habitación y la televisión está en un lateral

2026-02-12 • via Nuitee
R
richard • extended_group • gb
9
Pros:

Interesting styling and great location
The staff were v helpful

Cons:

A bit more/better room tea/coffee facilities

2026-02-11 • via Nuitee
T
Thomas • solo_traveller • ch
10
2026-02-11 • via Nuitee
G
Guðrún • couple • is
7
2026-02-09 • via Nuitee
J
Julio • couple • es
8
Pros:

Ubicación y atención.

2026-02-09 • via Nuitee
J
Jaime • couple • es
10
FENOMENAL
2026-02-08 • via Nuitee
J
Juan Manuel • solo_traveller • se
10
2026-02-08 • via Nuitee
P
paul • couple • gb
10
Perfect place to stay in the centre of Cartagena
Pros:

Lovely hotel close to all the sights. Excellent breakfast and friendly staff.

2026-02-08 • via Nuitee
S
Stephan • couple • ch
9
2026-01-30 • via Nuitee
R
Randell • solo_traveller • us
10
Great people and location
Pros:

Clean

Cons:

Nothing

2026-01-30 • via Nuitee
L
Luis • extended_group • es
10
excelente
Pros:

la localización es inmejorable, está totalmente renovado, impecable

Cons:

el garage es complicado de aparcar

2026-01-30 • via Nuitee
A
Adrian • solo_traveller • ie
8
2026-01-29 • via Nuitee
J
Jorge • couple • es
10
Un hotel espectacular
Pros:

Ubicación y todo general

Cons:

Nada en particular

2026-01-29 • via Nuitee
J
JUAN GABRIEL • extended_group • es
9
2026-01-29 • via Nuitee
B
Bernardo • family_with_children • es
10
RELAX
Pros:

LA AMABILIDAD DEL PERSONAL. EN ESPECIAL LA DEL SEÑOR ANGEL. EXCELENTE PROFESIONAL. SON PERSONAS QUE QUIEREN QUE TE SIENTAS COMODO Y MUY BIEN ATENDIDO. EL PERSONAL DEL COMEDOR TAMBIEN ES MUY SERVICIAL Y ATENTO. TODO MUY LIMPIO

2026-01-29 • via Nuitee
B
Bernardo • couple • es
10
Pros:

Me siento como en casa

2026-01-29 • via Nuitee
A
Adrián • couple • es
10
Excelente ubicación
Pros:

La ubicación excelente y la habitación muy bien también aunque las vistas fueran a un edificio en obras pero eso no tiene culpa el hotel

Cons:

Al hacer el check-in, tuvimos que esperar mas de lo normal por un fallo informático pero no hubo que esperar mucho

2026-01-29 • via Nuitee
T
Teófilo • couple • es
8
2026-01-27 • via Nuitee