AC Hotel by Marriott Cartagena

Hotels
•
AC Hotels by Marriott
8.9 (189 reviews)
Calle Real 2 , Cartagena , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Understaffed during peak times
Breakfast issues

Categories

Cleanliness
8.48
Some guests noted issues with cleanliness standards during busy times.
Service
9.45
Overall, the service was reported as friendly and helpful despite being understaffed at times.
Location
9.49
The hotel is excellently located with easy access to city sights.
Room Quality
8.94
Rooms were reported as great and very comfortable.
Amenities
8.97
Amenities were well-received; however, some facilities experienced issues at peak times.
Value for Money
8.93
Good value for the quality of facilities and service offered.
Food and Beverage
7.98
Breakfast quality and availability were below expectations for some guests.
Overall Experience
8.95
Generally positive, with some room for improvement in service and food areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:40

Property Description

Modern and Elegant Rooms with Stunning Views
Hotel Cartagena Puerto offers modern and elegant rooms with views of the city and port. Each room features air conditioning and a pillow menu, ensuring a comfortable stay for all guests.

Delicious Dining Options
Start your day with a varied buffet breakfast at the hotel's café. For lunch or dinner, head to the Cibus gastrobar to savor seasonal cuisine and enjoy a refreshing drink in a cozy setting.

Convenient Location and Nearby Attractions
Located in the historic center of Cartagena, the hotel is a short walk from the port and the Roman Theatre. Situated in a quiet pedestrian area near Cartagena Town Hall, guests can easily explore attractions like Concepción Castle and the beautiful beaches of Costa Calida just 3 km away.

Book your stay at Hotel Cartagena Puerto now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 189 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
F
Fredrik • couple • se
10
Pros:

Clean and spacious room, nice located and excellent interior.

2026-03-07 • via Nuitee
P
Patrice • couple • fr
9
Belle étape
Pros:

Bel emplacement , personnel accueillant, très bon petit déjeuner.

Cons:

Garage de l’hôtel particulièrement exigu , manœuvres
Délicates à prévoir

2026-03-07 • via Nuitee
J
Juan Pedro • couple • es
10
Muy bien
Pros:

Ubicación, confort, limpieza, todo genial

Cons:

El precio del cubata, una clavada para un ron normalito, jajajaja,

2026-03-05 • via Nuitee
M
Michael • couple • es
10
friendly staff
Pros:

No car needed could walk to everthing room and breakfast perfect

Cons:

every thing was perfect

2026-03-05 • via Nuitee
O
OIER • couple • es
10
2026-03-05 • via Nuitee
M
Martínez • family_with_children • es
9
2026-03-04 • via Nuitee
C
Catharina • couple • nl
10
Bueno Cartagena
Pros:

Locatie met uitzicht op de haven en het stadhuis, grote kamer en badkamer, goede bedden, vriendelijk personeel.

Cons:

Niets.

2026-03-04 • via Nuitee
A
Anhemij • couple • es
9
2026-03-04 • via Nuitee
C
Caroline • couple • gb
9
2026-03-03 • via Nuitee
D
Denis • couple • ru
9
2026-03-03 • via Nuitee
S
Simon • solo_traveller • ch
9
2026-03-03 • via Nuitee
M
MPG • couple • es
9
2026-03-02 • via Nuitee
S
Sandra Samblas Salgado • couple • es
7
Bien
Pros:

El alojamiento es super recomendable, limpieza genial, la ubicación en todo el puerto y sitios de interés en Cartagena.
El servicio espectacular y super atento.

Cons:

El checking lo hice para las 11-12 y no me entregaron la habitación hasta las 14 horas.

2026-03-02 • via Nuitee
R
Robert • solo_traveller • pt
8
perfect
Pros:

Location and breakfast

2026-03-02 • via Nuitee
F
Francesc • couple • es
10
2026-03-01 • via Nuitee
G
Gisle • couple • es
8
Wonderful celebration of my 40th birthday, thank you!
Pros:

We were welcomed by the fantastic staff. The decor overall made us feel very comfortable.

We will definitely come back and enjoy!

Cons:

A bit expensive drinks in the bar, but very cozy and attentive. The breakfast felt kind of rushed and they did not tidy up the tables quickly enough for new guests as the breakfast area is quite small. When we came down day by day we could not choose a preferable table because it was not cleaned yet. A trolley would make a huge difference, but it seemed it was not a priority to clean the tables before the hour. Coffee/tea machine was underdimetioned for the breakfast, the staff spending too much time refilling the water tank and explaining to people how it works. At a 4 star we would expect more vegetables, smoked salmon/warm smoked salmon, cava, normal sliced cheese and perhaps avocado.

2026-03-01 • via Nuitee
E
Elias Rafael • couple • us
9
Great
Pros:

Location

Cons:

None

2026-03-01 • via Nuitee
J
JOSE IGNACIO • family_with_children • es
10
Pros:

Excelente ubicación y personal muy amable

2026-03-01 • via Nuitee
O
Oprea • solo_traveller • es
10
Excelent hotel
Pros:

The hotel, the staff, location

Cons:

Everything was ok

2026-02-28 • via Nuitee
S
Sigrun • couple • is
9
2026-02-27 • via Nuitee