Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Coffee Shop on site
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location for events
Cons:
Dirty rooms
Poor breakfast experience
Long check-in times

Categories

Cleanliness
6.89
Multiple reviews mention dirty rooms and unmade beds.
Service
9.36
Generally responsive staff, particularly noted with Ashleigh for helpfulness.
Location
9.4
Close to significant venues like the castle and generally easy to find.
Room Quality
7.85
Mixed sentiment regarding room comfort and amenities; issues with air conditioning mentioned.
Amenities
7.38
Limited outside seating and facilities while hotel not fully open.
Value for Money
7.84
Concerns regarding pricing in relation to the service and facilities received.
Food and Beverage
6.39
Breakfast service criticized; quality of food at the castle regarded as subpar.
Overall Experience
8.86
Generally positive despite some significant issues, especially with check-in and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:22

Property Description

Modern Accommodation with Free WiFi
The Wyndham Hotel in Clearwell offers comfortable 3-star accommodation with a garden, free parking, and a shared lounge. Guests can enjoy the convenience of free WiFi throughout the property.

Comfortable Rooms with Essential Amenities
Each room at The Wyndham Hotel is equipped with a flat-screen TV and a private bathroom featuring a shower, complimentary toiletries, and a hairdryer. Guests can expect a cozy stay with fresh bed linen and fluffy towels provided in every room.

Explore Nature and Nearby Attractions
Located near hiking spots, guests can immerse themselves in outdoor activities. Additionally, famous landmarks like Cabot Circus and Bristol Zoo Gardens are a short distance away, perfect for sightseeing adventures.

Book your stay at The Wyndham Hotel for a relaxing and enjoyable experience.

Important information:

Please note that the restaurant and bar is closed on Mondays and Tuesdays.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 192 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 6.39
Overall Experience: 8.86
J
James couple gb
6
Cons:

Beds Uncomfortable, breakfast not great, email confirmation states breakfast served in castle to arrive ti then be told no back down at the lodge absolute shambles check in at 12 room wasnt ready Certainly not worth the £170 a night thats for sure

2026-02-09 via Nuitee
J
Jack family_with_children gb
8
2026-01-19 via Nuitee
J
Joan family_with_children gb
8
A comfortable and enjoyable stay
Pros:

Remote check in was easy as full instructions were supplied. We were offered a continental breakfast when we booked but the kitchen staff had a full english breakfast ready for us which was a lovely surprise. We stayed at the Wyndham the night before attending a wedding at Clearwell Castle. There was a 2 hour gap between checking out of the Wyndham and checking into the castle. We were able to wait in the bar area at the Wyndham and the kitchen and reception staff were really kind and friendly and supplied us with tea and coffee while we waited.

Cons:

The Wi-Fi connection kept dropping out but I understand that they had been experiencing problems with this so hopefully, this was only a temporary glitch and the mobile signal was good considering it is such a rural location. We were unable to eat in the hotel as the bar and restaurant are only open for pre booked events but they recommended the Butchers Arms which is a short walk from the Wyndham and the meal we had there was excellent.

2026-01-19 via Nuitee
L
Lucy extended_group gb
8
Pros:

post wedding breakfast was lovely. bed was so comfy, water in hotel room

2026-01-19 via Nuitee
P
Philip couple gb
8
Mainly good, with the exception of the two complaints above.
Pros:

Breakfast good, location good, easy to find.

Cons:

We could not get an evening meal at the Wyndham, consequently had a very long walk in the rain to find a pub. The nearby pub was closed, not the fault of the Wyndham, but still inconvenient. Only other complaint was the lack of a non slip mat in the shower.

2026-01-19 via Nuitee
M
Malcolm extended_group gb
7
Served te purpose of being able to attend a wedding and having a bed for the night.
Pros:

Location, privacy and parking

Cons:

Squeeky beds, no one on reception on arrival.

2025-12-18 via Nuitee
A
Andy couple gb
4
2025-12-06 via Nuitee
F
Feist couple gb
10
Perfect
Pros:

For a remote check in and out it was very slick and trouble free. We attended a wedding at the castle and this venue was just perfect for it. Pre booking I had an admin issue but Ashleigh was super helpful and understanding. All in all a great experience and I love the organisation of it all. The cleaning team on the morning of our arrival were excellent and helped us with our timings so the room was ready for us to access in time for the wedding and getting changed etc.

2025-11-23 via Nuitee
B
brian extended_group gb
1
Arrives at 4.10pm all shut up, doors locked, no lights. went back at 4.50pm still the same.
2025-10-29 via Nuitee
L
Luckwell couple gb
7
2025-10-12 via Nuitee
B
Bev couple gb
9
Pros:

Not far from the castle which I was attending a wedding.

Cons:

Needed shower cap as shower couldn’t be held.

2025-10-12 via Nuitee
S
smith family_with_children gb
10
2025-10-07 via Nuitee
A
Anne family_with_children gb
5
Average, expensive.
Pros:

Did not stay for breakfast. Accommodation clean but very hot, no air con.

Cons:

Did not stay for breakfast, felt accommodation was stand alone from hotel. Only staff seen were cleaners. Actual hotel and bar only open when hired. Family stayed at different venue a couple of miles away which was just as good if not better and significantly cheaper.

2025-09-18 via Nuitee
M
Mark couple gb
5
2025-09-13 via Nuitee
L
Leon family_with_children gb
4
Ok for one night stop over.
Cons:

No air con no outside seating area hotel not open only reception and breakfast room.
Everything bit tired.

2025-09-10 via Nuitee
P
Piotr extended_group gb
8
2025-08-30 via Nuitee
A
Andre couple gb
7
Ok
Pros:

Location, size of bedroom and bathroom and staff

Cons:

The toilet was too close to the wall, the shower floor was dangerously slippery and I had to move the tv to use the mirror as it was I front of it

2025-08-16 via Nuitee
C
Chris couple gb
1
Pros:

We waited from 1330 until 1430 to try to check in, none of the contact numbers worked, our details were left open on the reception computer along with other guests in the hotel and the fire alarm was in fault. I then walked up to clearwell castle to see if there were any staff there. At 1500hrs a staff member came down and checked us in. We went up the stairs to our room and on entering the room, the beds were unmade and dirty laundry on the floor.

Cons:

90 minutes to check in.
Breach of GDP
Poor fire safety RRO.
Room not made up and dirty.
Had to leave the venue, shower and change at the local golf club and drove home after the party as we had nowhere to stay. Please refund my money. Manager is aware.

2025-08-10 via Nuitee
J
James extended_group gb
9
2025-07-13 via Nuitee
J
Jeffrey couple gb
4
Shambolic discomfort
Pros:

Nothing worth mentioning

Cons:

It was self check in so no staff. No food or drink only at the Castle up the road. Room was like a youth hostel and the shower was ineffective. Furniture definition needs an upgrade. Breakfast at the castle, included in our room price at the Wyndham, was a shambles. Self service in a gloomy very small area. Plates were side plates necessitating those who wanted more than 2 items filled with 2 plates or queue again. Food was acceptable at best. I have stayed in many places and am a frequent traveller, but the Wyndham, whatever star rating it has, is too high!

2025-07-04 via Nuitee