Novotel Narbonne Sud A9/A61

Hotels
•
Novotel
8.1 (1884 reviews)
Quartier Plaisance , Narbonne , fr
+33 4 68 42 72 00

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast
Convenient location
Decent value for money
Cons:
Cleanliness issues
Missing amenities
Aging rooms

Categories

Cleanliness
6.99
There was noticeable mold around the window and concerns about hygiene.
Service
8.96
The staff was mentioned frequently as friendly and accommodating.
Location
8.5
Conveniently located near major roads and easy to access.
Room Quality
7.45
Mixed sentiment; some found rooms acceptable while others noted issues like lack of modern amenities.
Amenities
7.98
Some missing amenities like universal plug adapters were noted.
Value for Money
8.44
Overall perceived as a decent value for the price.
Food and Beverage
8.49
Food quality was mentioned positively, especially breakfast.
Overall Experience
7.96
Despite some cons, many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Outdoor Pool, Restaurant, and Terrace
The Novotel Narbonne Sud offers a delightful experience with its seasonal outdoor pool, inviting restaurant, and charming terrace. Relax and unwind in these welcoming spaces after a day of travel or exploration.

Modern Amenities and Accessibility
Guest rooms at the hotel are well-equipped with en suite facilities, satellite TV, air conditioning, and contemporary amenities. The property also caters to all guests with 3 specially designed rooms for those with reduced mobility, ensuring a comfortable stay for everyone.

Entertainment and Convenience
For added convenience and entertainment, the hotel features a gift shop with Novotel branded items, as well as an indoor children's playground equipped with an Xbox game console and tablets. Additionally, guests can enjoy free secure parking and access to 8 electric vehicle charging stations.

Experience comfort, convenience, and entertainment at Novotel Narbonne Sud. Book your stay now to enjoy all these fantastic amenities.

Important information:

The restaurant is open from 06:00 to 00:00. Please note that half board includes starter and meal OR meal and dessert.

Please note that guests with reduced mobility are required to contact the property in advance.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that the half-board rate does not include meals for children. Children's meals must be purchased onsite and a selection of menus are available.

Our hotel has obtained the ALLSAFE cleanliness & prevention label, verified by Bureau Veritas.

Charging station for TESLA vehiclesWhen booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1884 reviews
Cleanliness: 6.99
Service: 8.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 7.96
R
Raquel • family_with_children • es
3
Pros:

Desayuno variado

Cons:

Reservamos para 2 + 2 + 1 bebe. Cuando llegamos nos dijeron que el bebé no constaba en la reserva, se fue dentro a consultar y siguió con el checking normal. Pues ni se nos ha puesto una cuna siquiera cuando en el sofa cama los tres no cabia.

Luego, con 600 euros que hemos pagado para dos noches con media pension... la cena hemos tenido que cenar dos veces lo mismo, tanto los niños ( a elegir pollo o pescado empanado solo) y los adultos si cogias entrante ( solo dos opciones) y principal ( solo dos opciones) el postre no te lo incluia... muy mal, para lo que se paga.
Tampoco es un hotel pensado para ir con niños ya que en varias ocasiones se veia que molestaba al personal, incluso el sabado por la mañana el chico de recepcion, por un segundo que el niño de 4 años ( con discapacidad) hizo un ruido fuerte, hizo el gesto que se callara, que no escuchaba el telefono.

Muy mal, muy poco recomendable.

2026-09-05 • via Nuitee
L
Lenny Elizabeth • couple • es
9
Pros:

Muy bien

2026-09-05 • via Nuitee
J
Jurgen • couple • be
9
2026-09-04 • via Nuitee
A
Arina • family_with_children • me
8
2026-09-04 • via Nuitee
J
Jean luc • couple • fr
5
2026-09-02 • via Nuitee
C
Cathy • couple • fr
5
Bien mais sans plus, nous fréquentons régulièrement des hôtels comme mercure ou pullman qui offre une meilleure qualité
Pros:

Amabilité de la personne de nuit, par contre le service au bar était passable

Cons:

Le service du bar, nous avons eu l impression de gêner le personnel et la boisson servie était chaude

2026-09-01 • via Nuitee
A
Alexandre • family_with_children • fr
9
2026-09-01 • via Nuitee
L
Luc • family_with_children • fr
4
Très déçu une propreté très moyenne au bar table tachée coussins taché pareil pour le petit déjeuner
Pros:

Fauteuil du petit déjeuner rempli de tâches personnels pas très agréable

Cons:

J'ai payé une chambre pour 2 ,je suis arrivé seul mais ont ma donné une chambre avec un service de toilettes pour une personne

2026-09-01 • via Nuitee
L
Lioudmila • family_with_children • fr
9
Pros:

Accueil, restaurant

2026-09-01 • via Nuitee
G
Gilbert • family_with_children • fr
8
2026-08-31 • via Nuitee
E
Eric • solo_traveller • be
7
Hotel is fine, staff is friendly … good food in the evening but best to have breakfast somewhere else
Pros:

Dinner was great - we had the steak tartare and a bottle of wine … good service and excellent food

Cons:

The breakfast however was far below good … coffee was rubbish and food tasted like nothing - i would not recommend to include the breakfast. Yes you ate but to say it was a delicious breakfast is something else. Too bad as the hotel is fine for the rest.

2026-08-31 • via Nuitee
A
Alexandra Florentina • couple • ro
8
2026-08-31 • via Nuitee
C
carla • family_with_children • ch
7
pratique
Pros:

Le petit déjeuner et la piscine

Cons:

L'odeur et la vétusté des toilettes de la réception. Les chambres petites et la douche pas pratique du tout

2026-08-31 • via Nuitee
S
Sebastiano • extended_group • it
9
2026-08-30 • via Nuitee
M
MICHEL • couple • be
9
Kort en goed
Pros:

Vriendelijkheid
Ontbijt

Cons:

Eten ‘s avonds keuze

2026-08-30 • via Nuitee
M
Marika • extended_group • fr
10
2026-08-30 • via Nuitee
P
Philippe • solo_traveller • fr
8
très bon personnel
Pros:

oublié mon ordinateur dans ma chambre, on m'a appelé 1 H après mon départ et ai pu venir le rechercher !..top !!

Cons:

camion frigo dans la passage d'accès de l'hôtel , moteur en route à 5H du matin .. pas cool ...

2026-08-29 • via Nuitee
A
Axel • solo_traveller • fr
9
2026-08-28 • via Nuitee
S
sylvia • family_with_children • fr
8
Une pause agréable sur la route de retour de vacances. Nous y reviendrons certainement.
Pros:

L’emplacement, l’aménagement intérieur, un restaurant sur place, la piscine, la prise en compte d’enfants,

Cons:

La literie, elle a vécu !

2026-08-28 • via Nuitee
M
Mayon • solo_traveller • fr
8
2026-08-27 • via Nuitee